Interfaith Volunteer Care Givers of Greater New Haven
30 Gillies Rd
Hamden CT 06517
Contact Information
Address 30 Gillies Rd
Hamden, CT 06517-
Telephone (203) 230-8994 x
E-mail info@carenewhaven.org
Web and Social Media
Mission
The organization assists older or disabled people 60 and over by fostering independent living and reducing isolation through the good will and resources provided by IVCG trained, deployed and monitored volunteers and also assists religious congregations and civic groups to recruit, train and monitor volunteers who provide free neighborly services with compassion, faith and love that meet the standards required by IVCG.
A Great OpportunityHelpThe nonprofit has used this field to provide information about a special campaign, project or event that they are raising funds for now.
Weather Events!  Each season brings spontaneous opportunities to really help an elder.  High school and college volunteers needed for aftermath of snow events especially.  Call or text 203-435-0902 if you can spend a few hours shoveling.  Bring your friends!  Earn Community Service Hours.
 
Spring clean ups, garden tending & trimming, fall leaf raking...  a nice old grandma or grandpa would be very pleased and grateful to get a hand with mother nature.  Just give IVCG a call and we can put you to work.
 
Get matched!  Why not just sign up for the four seasons for one special person aging at home?  Their ability to age at home with peace of mind knowing that someone will help with outside seasonal challenges is priceless.
 
November 23, 2017 - Thanksgiving For All - Drivers needed to deliver hot Thanksgiving Meals to home bound elders throughout greater New Haven Thanksgiving morning.  You will be greatly appreciated and experience the joy felt by those who are receiving.  Can also help by making a donation to help defray the cost.  Last year 1220 meals were delivered to those in need.  Call Kate Walton 203-230-8994 to sign up.
 
A Great Opportunity Ending Date Nov 23 2017
At A Glance
Year of Incorporation 2004
Former Names
The Downtown Cooperative Ministries, Inc.
Interfaith Cooperative Ministries Inc.
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Ms. Kate Johns Walton MA
Board Chair Mr N.H. Skip Borgerson
Board Chair Company Affiliation Retired
Financial Summary
Revenue vs Expenses Bar Graph - All Years
Statements
Mission The organization assists older or disabled people 60 and over by fostering independent living and reducing isolation through the good will and resources provided by IVCG trained, deployed and monitored volunteers and also assists religious congregations and civic groups to recruit, train and monitor volunteers who provide free neighborly services with compassion, faith and love that meet the standards required by IVCG.
Background Interfaith Volunteer Care Giver services were created in 1983 as a project under the auspices of The Downtown Cooperative Ministries Inc.  The Robert Wood Johnson Foundation had published a national request for proposals from interfaith coalitions to develop volunteer care giving organizations. A Steering Committee headed by Ed Dobihal, Jr. was successful in securing a three year RWJF grant in 1984 and the first full time Project Director was hired.  The twelve participating congregations supplied the first volunteers who immediately became an incredibly important resource for the many religious, health-related and social programs struggling to serve elders who were attempting to continue their independent existence in their own homes.  This work predates the huge expansion of profit driven home care agencies and assisted/supported living models that exist today.  Despite a much wider array of options available to today's elders, most prefer to stay in their own homes if needed strategic assistance is available.  Throughout the 1990's IVCG broadened its reach gradually expanding to the larger community regardless of religious affiliation, while participating congregations remain steadfast in providing volunteers and services to their own and others.  In 2003 the Steering Committee determined that IVCG should separate from what is now Interfaith Cooperative Ministries and form its own 501c3 non-profit organization.  The Reverend Barbara Barlok was hired as Executive Director at that time and while continuing the basic mission of providing transportation and companionship, Reverend Barlok extended the reach and influence of IVCG statewide by forming the CT Interfaith Network Association and hosting a wonderful series of conferences at the Mercy Center in Madison.  She also attained leadership status on the board of Agency on Aging of South Central Connecticut which has provided a basic grant each year that has enabled IVCG to continue providing its vital services to elders.  Support has continued from our core congregations and many private individuals and foundations.  In 2012 Reverend Barlok retired and Kate Walton, MA was hired to lead the organization into the future.  Ms. Walton's 30+ years of leadership roles in human services and knowledge of the Greater New Haven community have allowed the organization to make a smooth transition, continue its core mission and begin to explore the ways that IVCG can continue to play a vital role in the lives of independent elders living at home well into their 90's and beyond.
Impact
Interfaith Volunteer Care Givers of Greater New Haven (IVCG)provided over 6000 hours of free, compassionate assistance to over 600 elders in 2016.
 
In 2016, IVCG began implementing a 3 year Strategic Plan developed with guidance from a skilled planning consultant.  The process involved input from client, volunteer and board stakeholders.  Six major goals were identified with related objectives, strategies and time frames for completing.  For the current year we expect to complete all the objectives related to Board Governance - making a transition from being essentially an operating board to a professional board.  We have completed the process of Aging at Home of Greater Hamden coming under our wing.  This lively social program for people aging at home continues with a monthly array of breakfasts and meetings administered under the auspices of IVCG.  Other Goals of our plan are being implemented.  These include the process for any future executive succession, enhancing essential services needed by elders including launching of two new programs, upgrading of our basic infrastructure and communication tools, and maximizing potential revenue in order to continue providing vital services at no cost to the elderly we serve. 
Stay tuned for the roll out of our new Website in April 2017! 
IVCG has maintained an impressive volunteer team and network allowing hundreds of frail elders to be assisted within our 15 town service area.
 
Needs
Recruit and sustain additional volunteers who are able to provide transportation and companionship to individual frail elders who are living independently.  Secure funds to offset mileage costs incurred by volunteers.
 
Restore our administrative capacity by increasing staff hours to full time (that had been reduced due to financial constraints during recession) in order to meet the increasing demand for our services going forward.
 
Enhance future viability and relevance of our services by addressing other pressing needs of independently living elders, particularly in the area of access to healthy food.
 
CEO Statement
The opportunity to lead IVCG has been an honor and in some small measure a way to thank my predecessors for what was an invaluable help to me back in the 1990's.  As the busy Director of Fellowship Place in New Haven at the time - and the mother of two teenagers- I was also taking care of my mother who was suffering from advancing Parkinson's Disease.  A small notice at Trinity Church on the Green alerted me to the existence of IVCG so I filled out a card requesting companionship for my mother.  To my great delight a wonderful lady named Trudy called and said she was available to visit my mother.  They became the greatest of friends and Trudy remained a devoted friend for my mother's remaining 5 years.  I marveled at how the quality of all of our lives was so greatly enhanced by the presence of Trudy, a generous, funny, sweet and loyal person who came to us out of kindness and compassion through Interfaith Volunteer Care Givers - asking nothing in return except the smile that broke out on my mother's face when she walked in the door.  I know first hand what it means to an elder to have the special attention of someone.  We have people in their 90's in good health, but who find it difficult to ride a bus to their appointments.  Many of our elders are living on a tiny allowance and cannot afford private transportation or home care services.  As time goes on fewer and fewer adult children are able to care for their parents as was done in the past, and many elders have no living relatives or friends - or their families live far away.  IVCG is the human connection for these people and they deserve our compassion.
Kate Walton, Executive Director
Board Chair Statement

The elderly and home-bound citizens are often the forgotten among us. They are quiet. They are not visible. They are lonely. They have lived long and sometimes hard years. The volunteers at Interfaith Volunteer Care Givers strive to give them companionship, recognition, respect, and even assistance to lighten up their lives. The “thank you” notes and calls we get are testimony to how grateful and appreciative the recipients of our care giving really are. Just a simple one hour visit or an occasional phone call can be the bright spot in their week.

I am honored to be the Chair of the Board of Directors of this wonderful organization that can be so important to our seniors.   We have hopes and plans for expanding our services to help fill some of the unmet needs that we witness every day in the work that we do. We are always seeking additional dedicated board members, volunteer staff, and funding as we strive to meet those needs.

N. H. “Skip” Borgerson, Jr.

Service Categories
Primary Organization Category Human Services / Centers to Support the Independence of Specific Populations
Secondary Organization Category Public & Societal Benefit / Alliances & Advocacy
Tertiary Organization Category Civil Rights, Social Action, Advocacy / Seniors' Rights
Areas Served
Branford
East Haven
Guilford
Hamden
Milford
New Haven
North Haven
Wallingford
West Haven
Woodbridge
North Branford
Bethany
Orange
Other
Our core geographic area is New Haven and its surrounding and outlying towns.  We do go as far as Wallingford and Milford but the majority of our clients and volunteers live in New Haven, Hamden, East Haven, West Haven and North Haven.
CEO/Executive Director/Board Comments Interfaith Volunteer Care Givers is not a religious organization though it recruits volunteers from congregations of all faiths as well as civic organizations and individuals.  IVCG is not a home health agency - it does not provide "hands on" assistance or charge any fees for its services.  IVCG provides escorted "door through door" transport to health/medical appointments, friendly visiting, special practical household assistance and a quality social program based on the "village" model called Aging At Home which hosts interesting meetings and field trips.  IVCG is the good neighbor who cares and is able to respond on a person to person basis with no bureaucratic hurdles standing in the way.
Programs
Description
The Transport & Visiting Program: started 33 years ago with community minded people who are willing to volunteer who are trained & matched with elders' stated needs.  Some focus on medical transport and food shopping.  Others visit elders at home, matched based on common interests, local area and  time. All services and programs are provided free of charge and reported monthly.    IVCG provides about 500 hours of service per month throughout our 15 town area.                                                                                         
Aging At Home Social Program: Began 11 years ago and is based on the "Village" member model - but targets persons of modest means. In 2016, A@H officially became a program of IVCG.  Advisory Committee plans interesting, informative social meetings and field trips for elders who are not inclined to go to Senior Centers.  
 
Special Assistance: Volunteers, staff or a paid expert are deployed to solve a range of practical problems.
 
Population Served Elderly and/or Disabled / Aging, Elderly, Senior Citizens / At-Risk Populations
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.
A 95 year old man is able to obtain a medical alert system for his home with assistance from an IVCG volunteer.
A 90 year old lady is able to obtain timely transport to a doctor and avoid a hospitalization.
An 87 year old man is able to enjoy a Thanksgiving Dinner when otherwise he would have had no meal because his regular meal program is closed that day.  (IVCG coordinated delivery of 640 meals on Thanksgiving Day 2012)
 
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
More elders are able to live independently in their own homes for one or more years longer than would have been the case without IVCG assistance.
More elders obtain timely health care than would have occurred absent IVCG.
More elders enjoy companionship and laughter with a compatible friendly visitor with whom they can relate and is there simply to share their company.
 
 
 
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
Number of volunteer hours per month exceeds 500.
Number of recipient elders who make donation (however small) exceeds 50%
Number of elders who self report that IVCG allows them to stay independent.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. Received from recipient 2/15/13:  "This note is to express my gratitude for assistance in obtaining medical treatment two weeks ago.  I am starting to come out of it and remembered a much longer day for your volunteer than I had imagined, it ate up the entire afternoon.  I'm thankful beyond my ability to express.  I don't know what would have happened if IVCG had not jumped in to get it done against all obstacles.  Your mission is a blessing in ways you can't imagine until you have experienced the uncertainty and insecurity of chronic illness.  I should be back in action in a week or so and I have you to thank for that gift."
Program Comments
CEO Comments
IVCG faces numerous challenges, including fundamental societal changes that have impacted caring for elders. Elder care dollars have been diverted to for-profit assisted living venues that have sprung up everywhere, thereby reducing funding that had formerly been available for supportive services that allowed elders to remain in their homes living semi-independently.  "Assisted Living" venues charge high rents and high fees to transport residents to doctors and actually provide little or no supportive services.  Organized religions of all types have seen a decline in their numbers as many adults explore their spirituality in non-traditional ways.  For many years we have recruited volunteers from the wider, unaffiliated community at large.  We plan to re-double our outreach and pursue potential volunteers at venues such as civic clubs, special interest groups and corporations.  We also plan to build new capacities and interest by addressing a growing issue - the lack of adequate access to healthy food being experienced by more and more elders still living independently.   It is in society's best interest to ensure that elders can obtain adequate healthy food and remain in their homes.  The cost of not doing so grows exponentially.  An hour or two of IVCG volunteer time can deflect a costly move to a for profit driven facility that ultimately is being paid for by taxpayers.  The joy that  elders experience when able to stay in their own homes that they know and love cannot be measured.  The savings to tax payers can be measured and is substantial.  In spring 2016, state funding for paid home care services is facing severe budget cuts.  It is unknown whether and to what degree these cuts will be made, but it highlights the issue and how vulnerable elders are, making a community based non-profit organization like IVCG even more important to support.  IVCG has a proven 33 year track record of consistent essential service provision.  Each week referrals are made by VNA's, the Agency on Aging of South Central CT, the VA and Yale hospital discharge planners and senior housing resident coordinators.  IVCG is the most cost effective, responsive and compassionate way to meet the needs of elders at large.
 
CEO/Executive Director
Ms. Kate Johns Walton MA
Term Start May 2012
Email kwalton@carenewhaven.org
Experience Kate Walton has a masters degree in education and has served in non-profit leadership capacities for the past 37 years.  Starting in 1980, she created Fellowship Place in downtown New Haven and served as its leader for 20 years.  During her tenure, an entire city block was acquired and converted into a rehabilitation campus for people with severe mental illness and substance abuse problems.  Starting with an annual budget of $13,000 per year, at her departure the operating budget had increased to $1,900,000 per year not including the significant capital funds raised to build /renovate 7 buildings.   She won numerous awards for the model program which still continues to thrive.  She subsequently became Programs Director of CT Food Bank where she oversaw the equitable distribution of 18,000,000 pounds of donated food throughout six of CT's eight counties.  She managed and reported on major federal and state contracts and wrote and administered ARRA funding in 2008 which resulted in the acquisition of a Mobile Pantry Truck, 2 refrigerated box trucks and two Sprinter vans.  Kate created the Community Pantries Program that delivers food bi-monthly to 12 housing authority project locations.  She also developed, attained funding and operated the Kids Backpack Program serving 2800 kids on a weekly basis and she developed and operated a summer food program located at the Elks Club in Dixwell neighborhood for an 8 week span for two summers during the ten years she worked for CT Food Bank.   Kate then served as a Planning and Development consultant for Community Action Agency New Haven for one year before becoming Executive Director of Interfaith Volunteer Care Givers of Greater New Haven.  Kate has traveled extensively in Africa where she worked in a hospital in the Congo as a volunteer  for 6 months in 1974 and also taught English and biology for 1 year at high school in Kericho, Kenya in 1978.  Kate serves on Dwight Central Management Team/ Greater Dwight Development Corp.
Staff
Number of Full Time Staff 0
Number of Part Time Staff 4
Number of Volunteers 110
Number of Contract Staff 1
Staff Retention Rate 100%
Staff Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 4
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 1
Female 4
Unspecified 0
Former CEOs and Terms
NameTerm
Ms. Pat Anderson May 1997 - Aug 2002
Reverend Barbara Barlok Sept 2002 - May 2012
Senior Staff
Title Services Coordinator
Experience/Biography Diane Schulz has extensive background as a volunteer and religious education manager.  She began as a volunteer at IVCG eight years ago..  She became the Driver Coordinator (as volunteer) about 4 years ago.  In October 2012 she was hired Service Coordinator.  She matches volunteers to requesting elders, coordinates all transportation services and collects and reports all related service data.  She visits new clients to assess their situations and determine their suitability for our service.
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
IVCG works collaboratively with the Agency on Aging of South Central CT, the Dept of Elderly Services City of New Haven, other town social services, area VNA's and numerous public and private senior housing locations.  IVCG also partners with area faith based organizations.
Affiliations
AffiliationYear
Connecticut Association of Nonprofits2004
Awards
Award/RecognitionOrganizationYear
30 Year Service AwardNational Volunteer Caregivers Network2014
Comments
CEO Comments IVCG is at a crossroads.  Our basic transport and social services remain vital to hundreds of elders at any given point in time.  But as this demographic will grow exponentially for the next 15 years, we know that a fundamental up grade of IVCG needs to happen now using the strategies outlined in our Strategic Plan.  In addition to adding new programs - especially the planned Elder Food Shopping Service, we need to employ 21st century communication tools effectively.  This includes converting from our existing data base to new software that will enable us to deploy volunteers in real time from an internet based platform. 
Board Chair
Mr N.H. Skip Borgerson
Company Affiliation Retired
Term Mar 2016 to Mar 2017
Board of Directors
NameAffiliation
Ms. Marion Ammons Community Volunteer
Ms. Dru Cherry Community Volunteer
Ms. Margaret Church Attorney
Ms. Mary Dansinghani CT Mental Health Center Chaplain
Ms. Betty Edwards Community Volunteer
Ms. Marianne Fontana Retired
Mr. Al Fontana Community Volunteer
Ms. Claudia Giulietti Community Volunteer
Ms. Miriam James Peoples Bank
Mrs. Irene Jenkins Community Volunteer
Reverend Rowena Kemp Trinity Church on the Green
Board Demographics - Ethnicity
African American/Black 4
Asian American/Pacific Islander 0
Caucasian 8
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 2
Female 10
Unspecified 0
Risk Management Provisions
Commercial General Liability
Umbrella or Excess Insurance
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Workers Compensation and Employers' Liability
Standing Committees
Executive
Board Governance
CEO Comments
As communication in general rapidly shifts to electronic methods, one of the challenges we face is accommodating for the fact that most of our elders and many of our volunteers and donors simply do not use email or the internet.  Since so many of our elders are in their late 70's, 80's, 90's and even 100's, it is unlikely they will adopt electronic communication.  Eventually as computer savvy people begin to age into our service profile, that may change.  But for the next ten years or so, our basic constituents will still communicate by phone and snail mail.  This does however create an opportunity for us in that we may be able to serve as their electronic intermediary to enable them to access things like on-line grocery shopping which could be vitally important to their ability to remain living in their own homes.
 
 
Financials
Fiscal Year Start Oct 01 2016
Fiscal Year End Sept 30 2017
Projected Revenue $110,000.00
Projected Expenses $110,000.00
Spending Policy N/A
Credit Line No
Reserve Fund Yes
Documents
Form 990s
Form 9902016
Form 9902015
Form 9902014
Form 9902013
Form 9902012
Form 9902011
Form 9902010
Form 9902009
Audit Documents
Financial Statement (FY 2015-2016)2016
Audit2014
Audit2013
Audit2012
Audit2011
Audit2010
Audit2009
IRS Letter of Exemption
501c3 IRS Letter
Other Documents
Other Documents 3
NameYear
Winter 2016 Newsletter2016View
IVCG general brochure2016View
Action Plan - CT Leg. Commission on Aging2014View
Detailed Financials
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
$29,740$35,972$11,538
Government Contributions$54,000$54,000$37,209
Federal------
State------
Local------
Unspecified$54,000$54,000$37,209
Individual Contributions------
------
------
Investment Income, Net of Losses$1,793$1,184$1,100
Membership Dues------
Special Events------
Revenue In-Kind------
Other$17,304$1,594$4,300
Prior Three Years Expense Allocations Chart
Fiscal Year201620152014
Program Expense$70,431$64,433$49,542
Administration Expense$20,368$21,576$19,339
Fundraising Expense$9,807$6,752$5,173
Payments to Affiliates------
Total Revenue/Total Expenses1.021.000.73
Program Expense/Total Expenses70%69%67%
Fundraising Expense/Contributed Revenue12%8%11%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201620152014
Total Assets$73,041$72,062$73,733
Current Assets$66,623$66,234$73,733
Long-Term Liabilities------
Current Liabilities$1,590$2,842$4,500
Total Net Assets$71,451$69,220$69,233
Prior Three Years Top Three Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar Amount -- --Agency on Aging of South Central CT $54,000
Second Highest Funding Source & Dollar Amount -- --Trinity Home Board $10,000
Third Highest Funding Source & Dollar Amount -- --Philip Marret Fund $2,000
Solvency
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities41.9023.3116.39
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Capitial Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
Comments
CEO Comments Interfaith Volunteer Care Givers of Greater New Haven has been relying on a small Title III Older Americans Act contract administered through the Agency on Aging of South Central CT.  That along with the generosity of several faith congregations who make annual donations and other funds donated by families and recipients of our services comprise our support base.  In 2016 IVCG implemented a comprehensive Strategic Planning process led by an accomplished professional planner.  A major goal of the plan pertains to increasing revenue using several strategies which include: determination of level of expected Board giving; development of persuasive proposal to CFGNH for operational support; solicitation of indirect beneficiary groups (families of elders) and the broader community; solicitation of medical groups and hospitals to whom we deliver their patients; applying for CDBG funding from municipalities we serve; instituting a major annual fundraising event; creating a Legacy or Giving Society in honor of our founder - Ed Dobihal, and acquiring sufficient funding to hire a development director.   Despite our small paid staff, over 100 dedicated volunteer "staff" makes possible significant service to our constituents. The volume of our services remains high.  We are seeking funding to build our capacity and introduce new programmatic elements that we believe are vitally important to elders striving to live independently.  The advent of an explosion of for-profit assisted living businesses has actually siphoned governmental funding away from home care services.  Connecticut has one of the highest ratios in the country of such funds going to commercial residential facilities, unlike the trend with other states that have invested in services that enable an elder to remain in their own home.   Evidence based reporting clearly shows that most elders prefer to remain in their own homes regardless of income factors, if they can access the strategic support they may need - such as rides to medical appointments and access to healthy food.  
Foundation Staff Comments

This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.

Address 30 Gillies Rd
Hamden, CT 06517
Primary Phone 203 230-8994
Contact Email info@carenewhaven.org
CEO/Executive Director Ms. Kate Johns Walton MA
Board Chair Mr N.H. Skip Borgerson
Board Chair Company Affiliation Retired

 

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