The West Haven Community House Assoc. Inc.
227 Elm St
West Haven CT 06516-4635
Contact Information
Address 227 Elm St
West Haven, CT 06516-4635
Telephone (203) 934-5221 x
Fax 203-937-9052
Web and Social Media
The main administative building including Head Start pre-school classrooms.

The West Haven Community House Assoc. Inc. exists to facilitate healthy, productive, independent and meaningful lives for individuals with disabilities, and children, adolescents, and families. 

A Great OpportunityHelpThe nonprofit has used this field to provide information about a special campaign, project or event that they are raising funds for now.

Celebrating our 75th Anniversary in 2016


To all our Friends and Supporters:


What an exciting year it has been already!

The West Haven Community House Assoc. Inc. is celebrating its 75th anniversary throughout 2016 and we are asking all our supporters to consider making a special donation this year in recognition of this special 75th Anniversary milestone. This will be our only request for anniversary or event support for 2016 so we hope you are in a position to do so now.

Please see the Sponsorship literature on our web site at, and consider becoming a 75th Anniversary Sponsor, or purchase an ad in our special 75th Anniversary Commemorative Booklet.

For those of you who know us, it comes as no surprise that we are considered by many to be the cornerstone social service agency in West Haven with our programs including our Head Start pre-school, our Children & Youth Services, and our Residential and Day programs for adults with developmental disabilities.

Your financial gift helps ensure we can continue to provide these necessary and vital services to our clients in West Haven.

In all, we have planned four special events this year tied to our 75th anniversary:


  • A Night at the Races – March 18 – another successful “Races” event was held this year attend by more than 300!!
  • Anniversary Party on the Green – June 18 - FREE to ALL
  • Family FunWalk – Sept. 25
  • Bow Ties & Blue Jeans Ball on the Beach – Oct. 1


For more information on any of these events, please visit our web site at: or contact our Marketing & Events Director at (203) 934-5221, ext. 131.

Thank you for your continuing support of our work.



Patricia Stevens

Executive Director

A Great Opportunity Ending Date Oct 01 2016
At A Glance
Year of Incorporation 1941
Former Names
Group Work Council of West Haven
Organization's type of tax exempt status Exempt-Other
Organization received a competitive grant from the community foundation in the past five years Yes
CEO/Executive Director Ms. Patricia Stevens
Board Chair Kenneth Prisco
Board Chair Company Affiliation Retired - EMT - West Haven Fire Dept.
Financial Summary
Revenue vs Expenses Bar Graph - All Years

The West Haven Community House Assoc. Inc. exists to facilitate healthy, productive, independent and meaningful lives for individuals with disabilities, and children, adolescents, and families. 

Background In 1941 a group of community minded individuals, led by Social Worker Pauline Lang saw a need for a community center in West Haven to facilitate positive activities for the city’s children and enhance the quality of life for all citizens. In 1941, The Group Work Council of West Haven incorporated and named Ms. Lang its first board president after incorporation. The next year, in early 1942 after the start of World War II, the agency received its first funding from the Community Chest of West Haven, today known as the United Way of Greater New Haven. Its first programs for youth began in 1942 and by 1943 the group began to meet at a vacated residential home at 227 Elm St., which it purchased after a capital campaign in 1943. In 1948, the agency formally changed its name to The West Haven Community House Association, Inc., and seven decades later, tens of thousands of West Haven children and families, as well as adult with developmental disabilities have benefited from the valuable services the Community House provides. Our focus areas include: Early Childhood Education and Family Support; Positive Youth Development, Child Care and Enrichment for Elementary School Children; and, Residential and Day Servces for Adults with Developmental Disabilities.

While our mix of programs and services has grown and changed over the past 75 years, our commitment has remained the same: to help individuals and families achieve success in their lives and realize bright futures. We pursue our mission by offering high-quality social service programs that respond to the changing need of our community; encourage individual development and positive group relationships; promote inclusion, and advocate for positive social change.
Currently, we have established a board subcommittee to update our Strategic Plan. We are also celebrating our 75th anniversary since our founding 1941 with a variety of community activities. with an eye toward tying in our agency plans with our 75th anniversary in 2016.
Our last Strategic Plan covered the years 2004-2009, so we are in a sense "catching up." Among the major issues we are addressing in the Strategic Plan update: viability of existing services; viability of existing funding sources; structural and capital needs of the agency; community assessment of its needs going forward; our endowment; our board structure; our agency management structure and succession planning; staffing needs, among others.

TOP ACCOMPLISHMENTS - FY 2013-2014, which ended June 30, 2014:

** HEAD START (HS): Successfully reconfigured our Head Start program per the federal sequestration budget cuts for school year 2013-14. The program served 163 children in FY 13-14.
** SCHOOL AGE PROGRAMS (SAP): We continued to refine and integrate program componants as we adjusted to slightly reconfigured spaces in the public schools where our programs are located. The PYD-KIN enrichment program for at-risk youth continued to serve our economically poorer neighborhood schools that also have the lowest overall standardized test scores. Meanwhile, our KinderKlub half-day Kindergarten program grew smaller as the public school district continues to phase-in full-day public school kindergarten.
** DISABILITY SERVICES: We continued to expand and improve our Community Connections "Day" program for adults with disabilities. Our client census has risen to nearly 100 per day and we have a thriving SMILE day program for adults over age 50 where specific age appropriate activities & skills training are offered to this older population living longer lives due to advances in medicine. In January 2015, SMILE moved to its new home at 840 Boston Post Rd., West Haven.
** RESIDENTIAL: Important capital improvements were made to our group homes including new heating systems, windows and two emergency electric generators. In FY 2014-15, we have replaced the heating system at 228 Elm St. and at 40-42 Wood St. we installed a new handicapped ramp, repaved our driveway and installed a walk-in shower. At Savin Avenue we remodeled our 3rd floor residence in the summer of 2014.

GOALS FOR FY 2014-2015 ending June 30, 2015:
** SAP: Continue to explore program space options and adjust to effectively end our half-day kindergarten program in June 2015.
** Achieve greater levels of parent engagement - SAP and HS.
** DS: increase recreational and community integration opportunities.
** Strengthen our Board and update our Strategic Plan.


TOP ACCOMPLISHMENTS – Fiscal Year 2015-2016

HEAD START (HS): In the summer of 2015, the Head Start program was awarded a new, five year grant to continue as West Haven’s Head Start program provider. In all, more than 4,000 West Haven youngsters have attended the Community House Head Start school readiness program since its inception in the city in 1978, according to Head Start Director Abel Padro. In that first year, 11 children were served in the school year program. Today, Padro said, there are part-day, full-day, full school year and 12-month-a-year school readiness classrooms at the agency’s main campus, which features eight classrooms, three playgrounds and other facilities. Of the 175 West Haven Community House employees, 45 staff members work in the Head Start program. Executive Director Patty Stevens noted that West Haven Community House Head Start program is licensed by the state of Connecticut and that today’s Head Start program very much exemplifies the spirit and intention of the Community House’s founders in the 1940s.

CHILDREN & YOUTH SERVICES (CYS): To reflect the diversity of its programs and clients, for fiscal year 2015-16 the program formerly known as School Age Programs (SAP) officially changed its name to Children & Youth Services. Children and Youth Services is a before and after school program for school age children that includes fun individual and group activities, free time, and meaningful learning experiences in a safe and creative atmosphere encouraging personal growth and social interaction. This fiscal year saw several major CYS program changes. First, the city of West Haven this school year for the first time ever implemented a full-year kindergarten program for all students and schools. As a result, we closed our half-day morning and afternoon KinderKlub program. Second, due to state funding cuts, we said goodbye to our Kids in the Neighborhood after school program serving students from economically disadvantaged families. We continue to serve more than 400 children in our before and after school, and summer programs in West Haven.

COMMUNITY CONNECTIONS (CC): Our Community Connections programs for adults with developmental disabilities also had a program name change implemented in 2015. Formerly known as Disability Services (DS), Community Connections more aptly describes our two main program service areas: 1) Our residential program for adults with developmental disabilities, and, 2) our Day Program, where our client census has risen to nearly 100 per day including a thriving SMILE day program for adults over age 50 where specific age appropriate activities & skills training are offered. January 2015, SMILE moved to its new home at 840 Boston Post Rd., West Haven, whereas the Day program for clients under age 50 is still held at our main Community Connections site at 622 Campbell Ave., West Haven.

CEO Statement

With more than 75 years of experience, The West Haven Community House Assoc. Inc., has evolved to become a leader in identifying, collaborating and implementing services that meet the changing needs of the City of West Haven: its families, educational structure and socio-economic challenges.  

The Community House has been at the forefront of meeting local needs through direct service provision and collaboration. We were responsible for West Haven’s first group licensed child care, the city’s first and only Head Start program, and the first residential living and vocational training facilities for adults with developmental disabilities. 

The regional Big Brothers/Big Sisters program and West Haven Emergency Assistance Taskforce were launched by the Community House and we were instrumental in the creation of the West Haven Interagency Network for Children, the West Haven Family Resource Center, and West Haven Early Childhood Council.

We were at the forefront of a collaboration with local providers and the Graustein Foundation’s Discovery program to improve the delivery of services to young children and their families in West Haven, and in April and May 2012 we worked with local providers, local businessman Andy Eder, and Diane Frankenstein, author of “Reading Together,” to bring Ms. Frankenstein to the region.

We continue our leadership in these areas today, including our Read Aloud program, our memberships on school readiness, policy and government boards and agencies, all with an eye on best practices and effective outcomes, and our role in the public schools before and after school.
Several years ago we began major capital improvements to all our sites, including the replacement of old heating systems, notably a $81,000 project in our main building at 227 Elm St. that replaced two old boilers and replaced them with one new high efficiency condensate boiler that not only saves energy, but is also safer, as we replaced 18 old steam radiators with modern, individually adjustable hot water radiators.
We also added backup generators to two group homes, renovated our staff kitchen in the main building at 227 Elm, and hired a new maintenance supervisor in 2016.

We are proud of our accomplishments, of our dedicated staff, and most of all, of the children and families, and adults with disabilities, who have moved forward with our assistance. 

We will always strive to be the premier social service agency that our residents can rely on to provide leadership, innovation and assistance for the betterment of our entire community.

Patricia Stevens
Executive Director

Board Chair Statement

With the onset of 2016, it is an opportune time to look back on the events of the past at the West Haven Community House and report to our constituents on our progress and accomplishments, as well as our challenges.

In January 2013, the federal government announced its sequestration budget cuts that resulted in cutbacks to our Head Start pre‐school program resulting in a reduction of pre‐school openings from 163 to 144 children. The good news remains, however, that in June, we successfully “graduated” 100 children into Kindergarten with a real “head start” in life.

Our before and after school Child Care program continued to help working parents meet the challenges of arranging for care for their children before and/or after school hours. We served more than 300 children in this program. The afternoon hours between school closing and a parent returning home from work are especially critical, with many studies confirming what common sense already tells us – that unsupervised children home alone after school face many health, safety and physical risks. This is why our School Age Child Care and our Positive Youth Development enrichment programs are so valuable. Both programs fill that void for families, offering the supervision of caring adults, as well as timely and important program opportunities that include homework help, social skills development, physical play and exposure to the arts.

Particularly sad for us, during the blizzard of 2013, the agency family lost one of its own with the passing of long‐time Disability Services client Nick Pergolotti – referred to by many in our community as the “mayor of West Haven.” Nick was our client since 1984, and his life and personal situation is an excellent example of how our continuum of programs for adults with developmental disabilities has helped these individuals age in place. As a result of advances in medicine, individuals like Nick are living longer lives, many into their 70s. We have been fortunate to be able to adjust living quarters within our residential program to account for increased age and decreasing mobility – all to great success, as Nick’s many friends and family can attest. We have also been able to provide new services and programming to meet the needs of our clients, regardless of their individual circumstances, age or physical conditions. We currently serve more than 100 clients in our Disability Services component.

This is but a small sampling of the wonderful work that continues every day at the West Haven Community House. I know that you will agree with me that the West Haven Community House is dedicated to providing the citizens of West Haven with the best possible services.

On behalf of our Board of Directors, I ask you to please consider supporting us with a donation to ensure that we serve our community for many more years to come.  Thank you for your support.

Stacie Phan, President
Board of Directors
Service Categories
Primary Organization Category Education / Preschools
Secondary Organization Category Human Services / Developmentally Disabled Services/Centers
Tertiary Organization Category Youth Development / Youth Development Programs
Areas Served
West Haven
Greater West Haven, CT 06516
Our Community Connections Day Service program also is open to adults with disabilities outside of West Haven, including New Haven, Hamden, Milford, Orange, Ansonia, Derby, Shelton, North Haven, Branford and Wallingford. All other programs serve West Haven only.
CEO/Executive Director/Board Comments
From Executive Director Patricia Stevens:
The West Haven Community House Assoc. Inc. is often mistakenly perceived as an official department or agency within the City of West Haven, and we are frequently referred to as the Community Center. While we are a private, IRS approved 501(c)3 not-for-profit agency and not legally affiliated with the city of West Haven, we do maintain a strong supportive partnership with the City and its leadership, including the West Haven Board of Education - as they remain our partners in our school-based services in West Haven.
We welcome you to learn more about us!
For more information on the The West Haven Community House Assoc. Inc., please visit our web site at: 

Our Children & Youth Services (CYS) program provides high-quality, affordable before and after school care for working families in West Haven. The program is open to children enrolled in the West Haven public elementary and intermediate schools. Care is provided from 7am to school start, and from school dismissal until 6pm during school days and certain school holidays, and is available in seven elementary schools in West Haven with bus transportation provided between sites.

The CYS program provides a safe, constructive place for children while their parents work or attend school, and is designed to accommodate the different stages of development. The CYS program provides a variety of experiences to promote physical, emotional, social and intellectual growth, as well as independence that aids in the development of solid decision-making skills.

A mix of individual and group activities foster cognitive, social, emotional and physical development of the children. Activities include: homework help, computer use, arts & crafts; science; cultural explorations; free play with age-appropriate games and toys; gym and outdoor play; language, drama, music, service learning and leadership development. Children receive a healthy breakfast and snack.

Population Served Children Only (5 - 14 years) / /
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

Same as the long term program success: We provide parents/guardians a safe environment for their child both before and after school so that the parent/guardian can focus on their own job or schooling. Our program curriculum is geared toward having productive and educational activities that complement the school experience.

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
Long term program success: We provide parents/guardians a safe environment for their child both before and after school so that the parent/guardian can focus on their own job or schooling. Our program curriculum is geared toward having productive and educational activities that complement the school experience.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

Our outcomes measurement focused on three major areas: Socialization, Cognitive and Physical abilities. In the “Socialization” subheading, children were scored on a scale of “Improved,” “Same” or “Negative Improvement” on the following criteria: “Overall” interaction with other children versus not participating; “Initiation” of positive age appropriate social interaction; “Ability to comfort others” who are sad or afraid; “Encouragement” of others; “Willingness” to continue to work on a skill or something that is difficult; “Ability” to teach others a new skill; “Cooperation” with others in the selection of activities; “Conflict resolution” skills, and, “Sportsmanship” in a competitive situation. In the “Cognitive” sub-heading, children were scored on the following criteria: Ability to follow three-step directions; Ability to communicate clearly in sentences; Listening skills; Ability to complete tasks begun; Ability to work alone; Use of board games, strategy games and puzzles; Follow and devise rules; Ability to relate events/stories in logical manner; Ability to predict what happens next in stories; Make age appropriate choices in social and recreational situations; Ability to adapt to a change of plans, and, Ability to handle disappointment. In the third category, “Physical,” children were scored on the following criteria: Age appropriate agility; age appropriate balance; age appropriate eye-hand coordination; ability to build and dismantle Legos, Mobilos, Construx, etc.; use of scissors; use of thread beads; use of a variety of drawing instruments and writing skills; use of large outdoor play structures; play in team ball games; participation in organized games, such as relay races and capture the flag. We also utilize both child and parent surveys to complement the outcome topics above. Daily interaction with parents and teachers are also important indicators.


Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Our collaboration with the West Haven Health Dept. on a number of topics including health and wellness and prevention of childhood obesity were particularly successful this past year (2010-2011). We have also expanded our efforts to attract and utilize volunteer interns, and have partnerships with the University of New Haven, Quinnipiac and Southern CT State University. We have found that the college interns are especially engaged to the needs of our children.

The introduction of the Zumba exercise program has also been particularly successful and well received by both the children but also the parents.
An area that we have identified through our parent surveys is for more time to be spent on homework help. As alluded to above, as we discover that working parents generally need child care help from 7 a.m. to 6 p.m., a corollary to this is that there is less time available for parents to adequately oversee homework completion in the remaining evening time. We have also identified financial stress and the difficulty of some families to afford our program as a barrier for some. Also, in analyzing our youth performance measures, one survey result particularly stands out: the number of youth who answered that there is NO adult at home "who cares about them." Nearly 11% of the youth surveyed responded this way, which we believe is reflective of both the challenging economic times and the fact that so many adults are working longer hours away from the home. In an effort to address this, we believe that the increased utilization of college interns and other volunteers can increase the overall pool of “mentors” and “friends” that the youth can relate to and confide in.
Assists income eligible families with pre-school-aged children. Focus is on the social, cognitive, physical and psychological development of children so that they enter kindergarten prepared to learn. Development of parents' capacity to serve as their child's first teacher is also emphasized. Full-day, full-year and part-day, part-year classes are offered.
Population Served Infants to Preschool (under age 5) / Poor,Economically Disadvantaged,Indigent / At-Risk Populations
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
Children enter Kindergarten after being enrolled in our program with the skills needs to be successful in a post pre-school learning environment.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

The Progress and Outcomes Report that details each Head Start students’ progress is generated through application of the Creative Curriculum Assessment Tool. The tool addresses the following areas: Social / Emotional Development, Physical Development, Cognitive Development, Language Development and Emergent Literacy. Our assessment tool is directly aligned with Connecticut’s Preschool Curriculum Framework, and the Head Start Child Development & Early Learning Framework. The step levels are identified, as follows, with the initial assessment of each student made each Fall, with progress assessments all completed in the following Spring.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

In June 2011, a total of 94 children were successfully prepared and transitioned to Kindergarten. Assessment Tool statistics show that steady progress was made in all areas of development and that Head Start children were being well prepared for entry into Kindergarten based on individualized plans prepared for each child. For a full report of outcomes, please contact us.


Community Connections is a Day service program that operates out of our facility at 622 Campbell, Ave., West Haven, which enables adults with developmental disabilities to participate in social and adult learning activities that increase their independence and community integration success. The SMILE day program component offers activities for adults with disabilities age 50 and older, and operates at a facility located at 849 Boston Post Rd., West Haven.
Population Served Adults / Elderly and/or Disabled / People/Families with People of Developmental Disabilities
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.
Successful participation in such activities as individual and group activities that achieve community inclusion, enjoyment and skill building. Typical activities include: bowling, arts & crafts, baking, yoga, movement & exercise, gardening, picnics at the beach, field trips and more. The program also helps participants build skills in socialization and skills of daily living.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
Long-term success is measured by those individuals who continue to progress in their ability to function in and to positively adjust to situations of being in the community.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
Regular family and client case monitoring.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

People with disabilities – despite their challenges – have a lot to offer. During the 2010-2011 agency fiscal year, there were 77 clients served by the West Haven Community House’s “Community Connections” day program and they proved it in more ways than one. “Giving Back to the Community” was a major theme of the past year, and remains a strong emphasis for the program going forward, as it is valuable for everyone to understand that all people, including those with disabilities, are capable of helping others, even if it is in small ways. Indeed, clients put their good intentions into action with several major projects inWest Havenin the past year. This included raising funds for the Center for Disability Rights (CDR) by participating in that organization’s annual Wheelathon. Also, this past June 2011, clients joined withWest Haven’s Beautification Committee in helping clean up a number of city sites, including a flower bed at City Hall, areas within the city ofWest Haven’s historic Green and raking leaves for area veterans. In addition, clients wrote letters to our troops serving overseas and also collected items to send to the soldiers in 2011. The program also helps participants build socialization and daily living skills, and along those lines, other activities include: bowling, arts & crafts, baking, yoga, movement & exercise, gardening, picnics at the beach, field trips and more.

Enables developmentally disabled adults to experience independent living within a safe, structured environment appropriate to their needs and desires. We operate several state-licensed group homes and supported living apartments in West Haven.
Population Served Adults / Elderly and/or Disabled / People/Families with People of Developmental Disabilities
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
Success at living independantly with supports in a group home or apartment setting.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

Residents are provided with individualized assistance based on their needs. Support ranges from help with hygiene, nutrition and other tasks of daily living to assistance with more advanced skills such as budgeting and social interaction. Residents are encouraged to set individual goals and to engage in recreational and social activities of interest to them. In addition, all of our residents attend a program that provides community activities or supported employment.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

The most common definition of a “traditional family” is a social unit that consists of parents and children living together and also can include aunts, uncles, grandparents, nieces and nephews. Folks in the West Haven Community House Residential program are lucky to include roommates, staff, friends and other WHCH clients in their definition of “family.” “Celebrating Family & Friends” was the theme this past year (2010-2011) at the annual Residential family event when WHCH residents, family members, friends and staff gathered at Anthony’s Oceanview restaurant to celebrate each other, to remember good times and to make new memories. There, Residential Director Davaul Amin served as the evening’s emcee and dinner program director. He read his own poem, “Babies,” whose message he deftly tied to the evening’s theme and how special it is to have “memories” and to share “good times” with families and friends. Also at the dinner-dance, photographs were taken of both the natural families and the extended Community House family members. At this event, we also remembered past clients who were a part of our extended family during the 26 years that Residential has been an established program at the Community House. Of course, when it comes to sharing a household, the evening dinner and the occasional outdoor picnic in the backyard are typical “family and friend” occurrences, as well as shared vacations. It’s all part of creating a “home” where one feels a part of a family. In the past year (2010-2011), 18 adults lived with their peers in our residential program, either in group homes with 24-hour support, or in supervised apartments with more limited support.

Program Comments
CEO Comments
We do ask our donors to especially remember our programs when considering a donation to The West Haven Community House Assoc. Inc. Please make your check out to: WH Community House, and mail it to: 227 Elm St., West Haven, CT 06516. Please mark "donation" in the notes section. Thank you for your support!
CEO/Executive Director
Ms. Patricia Stevens
Term Start July 2005
Experience EXECUTIVE DIRECTOR      July 2005 To Present
Provides leadership and direction to not-for-profit multi-service agency with a budget of $7+ million and a staff of 180. 
Associate Executive Director, 1984 to 2005   
Responsible for the administration of the daily operations of the agency, primarily in the areas of human resources, program development and management, facilities management, transportation and support services.               
The American Red Cross      1973 to 1984
Blood Service Specialist, Connecticut Region, Farmington, CT (1980-84
Blood Services Director, Waterbury Chapter (1978-80); Southeastern Fairfield County Chapter (1977-78) Southeastern Fairfield County Chapter (1973-77)
Assistant Executive Director
EDUCATION:  University of New Haven   M.A. Community Psychology   1986
SOUTHERN CONNECTICUT STATE COLLEGE, New Haven, CT           B.A. Social Welfare   1972       
 MANAGEMENT TRAINING INSTITUTE   Yale University Class of 2001


Number of Full Time Staff 99
Number of Part Time Staff 83
Number of Volunteers 65
Staff Retention Rate 65%
Staff Demographics - Ethnicity
African American/Black 78
Asian American/Pacific Islander 2
Caucasian 78
Hispanic/Latino 24
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 38
Female 144
Unspecified 0
Former CEOs and Terms
Peter Schwartz -
Senior Staff
Title Assistant Executive Director Finance
Title Director, Human Resources
Title Director of Marketing & Special Events
Title Directof of Head Start
Title Director of Disability Services
Title Director of School Age Programs
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
West Haven Board of Education
West Haven Family Resource Center
University of New Haven
Yale University 
Southern CT State University
Quinnipiac University 
City of West Haven Health Department
Community Foundation of Greater New Haven
United Way of Greater New Haven 
CT Department of Children & Families
CT Department of Social Services
CT Department of Development Services
US Dept. of Health & Human Services
CT Department of Education
US Dept. of Agriculture
West Haven School Readiness Council
West Haven Early Childhood Council 
West Haven Interagency Network for Children
West Haven Chamber of Commerce
West Haven Rotary Club
New Financial Life - VITA Tax program
Access HealthCare 
Connecticut Association of Nonprofits2000
Connecticut Council on Philanthropy2011
United Way of Greater New Haven1990
Success by Six2006
CEO Comments
Separate and apart from the program space and funding issues discussed in other areas of our profile, there are several other challenges and opportunities facing The West Haven Community House Assoc. Inc.
One issue is staff pay, benefits and retention. The city of West Haven is consistently listed among the 30 or so poorest cities in the state of Connecticut as measure by per capita income of its residents. Our relative municipal tax rate is high while our business tax base that supports the city budget and related services is relatively low. As a result, the relative pay and benefits of our staff remains significantly lower than the state and other more affluent providers can afford. This has a negative effect on staff retention, as staff here who learn and excel while being employed at the Community House often find other employment with higher pay and then leave us. For instance, due to the difficult nature of the job, our staff positions working with adults with disabilities has a higher turnover rate than our two other major program areas. That said, we have a dedicated and solid core of medium- to long-term employees who continue to do their utmost in providing the best possible services for all our clients. However, the trend remains that our various government funders are under increasing economic pressure to cut back on their respective budgets, which does affect our ability to deliver quality and affordable services.
Another area of concern is the increasing cost of supporting and maintaining our physical plant, including buildings, grounds, vehicles, energy and other capital related costs. Program fees can only be raised so high before clients in need are forced out. While we do provide a sliding scale fee structure in several programs based on family income, it nevertheless remains a challenge to stay on top of necessary capital repairs and improvements. A series of severe winters including the blizzards of February 2013 and February 2014 and multiple heavy snow and ice events in the winters of 2014 and 2015 damaged our facilities and grounds, which siphoned funds that otherwise could have been put to other uses.
It is on that note that we thank all our donors and supporters who provide us with valuable donation dollars. All our donors can rest assured that we put their donation dollars to work on behalf of our clients and their families that we serve.
Board Chair
Kenneth Prisco
Company Affiliation Retired - EMT - West Haven Fire Dept.
Term July 2016 to June 2019
Board of Directors
Paul Bauer Retired
Jay Brennan community volunteer
Richard Bruno Retired consultant
Heatherly Carlson Yale University
Patrick J. Clifford Principal - Notre Dame HS of West Haven
Barry L Cohen Enthone Inc.
Katie Farrell State of CT Public Defender Services
Mark A. Healey Attorney at Law
William Heffernan IIIWest Haven Fire Dept.
Grace Hendricks Retired
Audrey L Jefferson West Haven Police Department
Dennis E. Kopec Owner, Sea Bluff Accounting LLC
Sharon Martin retired CT DCF Deputy Director
Thomas McCarthy Community Volunteer
Brian McLaughlin Quinnipiac University
Cheryl C Milano Milano & Wanat, LLC
Tomas Miranda Consultant
Mary Jane Morrissey Joseph F. Kelly Co.
Peter O'Neill K-Force, Inc.
John F Onofrio Kircaldie, Randall & McNab, LLC
Stacie Phan
Carole Porto retired
Ronald Quagliani University of New Haven
Steven B. Rasile Attorney at Law
Nancy Rossi Whitten, Horton, $ Gibney LLP
Gene Sullivan Leslie's Jewelers
Gayle S Tagliatela Chief of Staff, University of New Haven
James F Turcio West Haven Board of Education
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 1
Caucasian 25
Hispanic/Latino 2
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 17
Female 12
Board Term Lengths 3
Board Term Limits 2
Written Board Selection Criteria Under Development
Written Conflict of Interest Policy Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 70%
Constituency Includes Client Representation Yes
Risk Management Provisions
Accident and Injury Coverage
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Boiler and Machinery
Day Care Center/Nursery School
Workers Compensation and Employers' Liability
Board Co-Chair
William Heffernan III
Company Affiliation Lieutenant - West Haven Fire Department
Term July 2016 to June 2019
Standing Committees
Strategic Planning / Strategic Direction
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
CEO Comments

To all our Friends in the Greater West Haven Community:

Although we have been a fixture in West Haven for more than 75 years, I am often asked, “What exactly is The West Haven Community House?” It is a question with many answers.

If you ask the parent of a pre-school child in our Head Start program, they might say that we carefully guided their child’s first steps into the wonderful and exciting world of education.

For parents whose children are enrolled in our Children & Youth Services programs, they might say that we gave them “peace of mind” in knowing that we provided a safe and healthy environment where their child was enriched while having fun.

For the relatives of adult clients with intellectual disabilities, we might be described as a “trusted family partner,” ensuring that their loved one was safe, happy and able to build upon their independent living skills, as well as experience the community at-large around them.

So I can say that the Community House is all of the above, and I ask as we face the challenges ahead that people support our programs with a donation. Please see our web site at: for more donation information.

I would like to share two stories from our thousands of examples of service to children and families in West Haven. Jackie Cruz’s story with the Community House goes back to when she was 4-years-old more than 20 years ago. As a young child coming from a Spanish-only speaking family, Jackie was enrolled in our Head Start program and it’s been a very happy story all around since then, as Jackie had her first learning experiences including working with numbers, reading and speaking English as a second language with us. For many years, Jackie was our front desk receptionist and also assisted in our then-named School Age Child Care program, and our Spanish translator, so important in this day and age when so many families and children come to us with limited English speaking skills.

Another story I would like to relate: A family with two children in our School Age Program suffered a family setback including a very emotional departure of the father from the household due to personal issues. Yet, the Community House staff was there for this family, ensuring that the children continued to receive our services on a scholarship basis, as well as ongoing emotional support, and receiving emotional and financial support that helped ensure a happy holiday for all.

I hope you agree with me that The West Haven Community House Assoc. Inc. is dedicated to providing the citizens of West Haven – from preschool  and school-aged children – to adults in our residential and day programs – with the best possible services.

On behalf of the Board, staff and clients we serve, I thank you for your consideration of a donation, and wish you a prosperity and good health.


Ken Prisco
Board President

Fiscal Year Start July 01 2016
Fiscal Year End June 30 2017
Projected Revenue $6,887,224.00
Projected Expenses $6,857,771.00
Spending Policy N/A
Credit Line Yes
Reserve Fund Yes
Other Documents
Other Documents 3
2015 Annual Report2015View
Stay Connected - Summer 20142014View
Head Start Happenings - June 20142014View
Around the House - Staff Newsletter Aug. 20142014View
2014 Annual Report2014View
2013 Annual Report2013View
2012 Annual Report2012View
Detailed Financials
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$5,295,193$5,180,832$4,768,282
Individual Contributions$31,849$32,930$35,566
Investment Income, Net of Losses$65,062$75,627$54,333
Membership Dues------
Special Events$22,446$28,715$18,169
Revenue In-Kind------
Prior Three Years Expense Allocations Chart
Fiscal Year201520142013
Program Expense$5,955,350$5,891,825$5,800,929
Administration Expense$622,700$645,729$691,600
Fundraising Expense$78,631$69,725$29,300
Payments to Affiliates------
Total Revenue/Total Expenses1.001.010.97
Program Expense/Total Expenses89%89%89%
Fundraising Expense/Contributed Revenue1%1%1%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201520142013
Total Assets$334,463$3,431,014$3,388,296
Current Assets$530,786$659,250$547,374
Long-Term Liabilities$935,449$980,263$1,048,448
Current Liabilities$391,745$467,749$425,982
Total Net Assets$2,007,269$1,983,002$1,913,866
Prior Three Years Top Three Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- --CT Dept. of Dev. Services $2,844,492
Second Highest Funding Source & Dollar Amount -- --US Dept. of Health & Human Services $1,284,064
Third Highest Funding Source & Dollar Amount -- --CT Dept. of Education $296,799
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities1.351.411.28
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets280%29%31%
Capitial Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
CEO Comments
Our new fiscal year 2016-2017 began on July 1, 2016, and we continue to project stable finances going forward for our three core program areas: 1) our Head Start preschool, 2) our Children & Youth Services programs, and, 3) our Community Connections disability services programs, Day and Residential. At its May 2016 meeting, our Board of Directors unanimously approved our 2016-2017 full agency budget projecting full year income of $6.87 million, versus projected expenses  of $6.86 million before depreciation. We continue to manage our programs, adjust our overall management and governance structures and monitor costs on a continuous basis as slow-to-no-growth in state and federal funding continues to pinch our programs.
Our most at-risk program - financially - was our Positive Youth Development after-school program serving low income families and schools in West Haven, part of our Children & Youth Services (CYS) programs. We discontinued this program effective Jan. 5, 2016 after losing state funding. For the 2016-17 fiscal year, our remaining CYS programs, a Summer Program and the Before and After School programs, remain fiscally self-sustaining.
This calendar year 2016 is our 75th anniversary year and we are aggressively promoting this milestone with a comprehensive funding plan to both capitalize on the anniversary financially while enhancing our standing and brand in the community.  In October 2015 we completed a major heating system upgrade at our main building site at 227 Elm St. and are continuing our plan to upgrade all furnaces and boilers in the next five years.
We are continuing with our 75th anniversary in 2016 with several major and a handful of smaller events planned throughout the calendar year. 
We are also continuing to review new program opportunities, including possibly adding a Birth-to-3 age segment to Head Start, as well as a potential opportunity with the West Haven Board of Education in serving young adults ages 18-20 with developmental disabilities. 
Funding our overall general and administrative costs, as well as our various depreciation line items in the annual budget also presents its own unique challenges. In late 2016, we will formally begin a review of our CYS programming with the aid of a consultant.
Foundation Staff Comments

This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.

Address 227 Elm St
West Haven, CT 065164635
Primary Phone 203 934-5221
CEO/Executive Director Ms. Patricia Stevens
Board Chair Kenneth Prisco
Board Chair Company Affiliation Retired - EMT - West Haven Fire Dept.


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