Founded as the Home for the Friendless on November 20, 1866, under the leadership of Mrs. Eli Whitney, the goal of Mary Wade has consistently been to provide a friendly, home-like atmosphere for individuals who need a temporary or permanent residence. In its early years, Mary Wade provided shelter to young, homeless girls and women who needed support and guidance.
Mary Wade is a nonprofit organization that provides a continuum of long-term care and community services to aging and elderly adults on a single campus. However, Mary Wade is committed to playing a positive role and being fully engaged in the surrounding community outside of the physical campus walls, as well.
The healthcare industry, long-term care specifically, has been undergoing changes as a result of lawmakers seeking to control costs and make public policy that will accommodate the continuing growth of the aging population. The reductions in Medicare and Medicaid funding for acute care have led to major changes in the delivery of skilled nursing services, and the healthcare field is placing emphasis on major cost-cutting measures while becoming more competitive.
A successful $11 million expansion has increased the capacity of the Adult Day Center and Skilled Nursing Facilities. Mary Wade established a new short-term rehabilitation program that meets the needs of aging adults after being hospitalized. Future plans include establishing a new facility across the street of the main campus on Pine Street.
Mary Wade and subsidiary MWH Holdings are committed to serving as an anchor in the neighborhood in which Mary Wade has stood for 148 years. Since 2001, MWH Holdings has acquired nine residential properties on streets surrounding the campus. MWH Holdings assumes all management and maintenance responsibilities for these rental properties, which include five single-family and four two-family homes, 13 units of which are currently occupied. Competitive grants received from public and private sources helped offset the costs of the renovation process and were invaluable resources in assisting MWH Holdings, Inc. create beautiful, safe homes for low-income families.
Mary Wade has had a tremendous amount of success in its 150 years in the Fair Haven Community. While many nursing homes throughout the state are facing challenges, Mary Wade has embraced new business models to navigate a turbulent economic and regulatory environment. We have undergone strategic planning to expand our skilled nursing and adult day center services and currently offer short-term rehabilitation services in addition to affordable assisted living, outpatient rehabilitation, hospice care, Alzheimer’s care, and respite care. New construction has increased our capacity building to include 34 additional skilled nursing beds and 60 members in our Adult Day Center. Our transportation programs meet the Medical and Weekend Transportation needs of seniors in our community and are available 7 days a week. Mary Wade opened its doors in 1866 in Fair Haven, and we are still here today as stabilizing force in our community. We are committed to providing safe, affordable housing for low-income families, and are constantly looking for other avenues to improve, beautify, and celebrate our Fair Haven Community.
Mary Wade is challenged daily by the increased healthcare demands for the elderly. Currently, the nation is preparing for the silver tsunami that will take place by 2020. Homecare is an area of service that Mary Wade will be exploring to address the changing demographics and needs of our baby boomers. The Board of Managers will need to have the resolve and commitment to assess the future needs and continued growth of Mary Wade. Although Mary Wade provides quality, affordable assisted living, the current structure is in need of renovation and updating. Future discussions among the Board will also include a new structure to be built across from the main campus on Pine Street. Funding for this new building will require the Board to make critical decisions about which healthcare services should be delivered by Mary Wade at this time in our history. Regulations in the national healthcare laws are continually changing. This will create an environment of growth at Mary Wade, which will require flexibility towards culture change on campus and the learning of new electronic reporting systems. As federal and state budgets are diminishing, Mary Wade will need to seek ways to provide additional funding as cutbacks are administered. The importance of Board development in fundraising and marketing activities to raise monies and increase census will be imperative.
The Boardman Residence has accommodations for 45 individuals and offers assisted living services and a short-term/respite stay program to provide primary caregivers with assistance and a reprieve from caring for aging loved ones.
The Boardman Residence offers elder men and women with modest or no private resources the opportunity to live a full life in a supportive setting, within the community of the Mary Wade Home. Activities and volunteer opportunities abound for those with mild to even moderate dementia and/or physical disability. Onsite access to world class geriatric medical and social services promote health and safety and prevent unnecessary hospitalization and/or premature admission to a nursing home.
The Kimberly Center can accommodate 94 individuals. A successful expansion and renovation has been able to accommodate an additional 34 beds. Mary Wade provides 24-hour medical services for short-term care, chronic illness, and end-of-life care via the Kimberly Center skilled nursing center.
The Mary Wade Home fully believes in and commits to participation in the culture change movement sweeping the nation’s nursing homes. Mary Wade has instituted fine dining and individual menu selections, which fosters freedom of choice throughout the residents’ day, and has formed learning circles inclusive of all members of the community to improve quality of life. Residents have a strong voice through the formal Resident Council.
Compared to state averages, the occupancy rates and private pay ratio of the Kimberly Center have been consistently high during each of the past 23 years with at or near 100% occupancy. Residents and their families provide testimony through letters, speeches, and donations. In 2012 and 2013, a family donated monies to sponsor the Family Fun Concert, in honor of their mother and father, for our residents, clients, and the community. In 2010, one family member paid for a full-page advertisement in the New Haven Register that thanked Mary Wade for its exemplary care of his father. He also gave a moving speech to 70 employees gathered at the annual employee recognition luncheon. In 2012, Mary Wade received a Community Development Block Grant (CDBG) to update the existing windows for Kimberly, Mary Wade's skilled nursing facility. The new windows will be more energy efficient and provide a cleaner appearance from both our residents' rooms and outside for our community to view.
The medical model Adult Day Center (ADC) can accommodate up to 60 individuals each day. The ADC operates seven days a week and provides medical assistance, supervision, nutritious snacks and meals, and recreational programs and activities.
The Center for Short-Term and Outpatient Rehabilitation (COR) provides physical, occupational, and speech therapy to residents and community clients.
Thanks to appropriate therapy, clients are able to safely remain in their own homes. Others can receive continuity of care following an inpatient hospital or nursing home stay while they continue to gain strength. Elders recovering from a hip fracture or hospital stay for other medical reasons while not needing inpatient care are often weak and frail and in need of support and encouragement to work on a program of rehabilitation.
Mary Wade offers two unique transportation programs that assist seniors to travel with independence. Mary Wade’s Medical Transportation program provides door-to-door service Monday through Friday for individuals age 60 and older residing in New Haven, East Haven, West Haven, North Haven and Hamden. This program allows seniors to get to necessary medical appointments with the knowledge that they will get to their appointment safely and on time. This grant-funded program is free, but collects voluntary donations. Riders for this program may not be recipients of Medicaid.
Over the course of fiscal year 2012-2013 (i.e., 7/1/12 to 6/30/13), Mary Wade provided 2150 trips to residents of New Haven who are 60 years of age or older. Medical appointment rides totaled 1,576, weekend transportation rides totaled 574, and 194 unduplicated clients were served during this grant cycle.
Number of minority clients: 76
Number of Low 45
Number of Female Head of Household 149
Program success is monitored by usage. Target numbers are set at
the beginning of each fiscal year for both the medical and weekend
transportation programs. Meeting 100% of targeted number of rides is the goal. For the 2014 fiscal year, the goals were 56
rides per month for weekend transportation and 111 rides per month for medical
transportation. Weekend transportation goals are met each year, but Mary Wade
falls short in meeting medical transportation target numbers due to a number of
economic factors. Satisfaction with the program is determined by repeat client
usage and client satisfaction. Formal, written surveys are sent out to riders
no less than annually. Results are gathered and used to set new goals for
client service. The Agency on Aging of South Central Connecticut and City of
New Haven conduct yearly site visits to monitor success, compliance, and
quality of programs.
For the recent months of January and February 2014, Mary Wade provided 64 and 50 weekend transportation rides, respectively, and 84 and 62 medical transportation rides. Rides for January and February were significantly lowered due to inclement weather, but we are on track to exceed our goals for the upcoming months. The numbers of clients served could be greatly increased if we had more funding to grow, maintain, and fund our fleet of vehicles. New vans have successfully been secured through the State Department of Transportation 5310 van grant.
MWH Holdings, Inc., a subsidiary of Mary Wade, owns and manages nine rental properties consisting of 13 units in the area immediately surrounding Mary Wade that serve as beautiful, safe, affordable homes for families.
In 2011, Mary Wade received $50,000 from the Community Development Block Grant to renovate our 115 and 117-119 Atwater Street properties. The success of MWH Holdings’ property acquisition and rehabilitation process is qualitatively and objectively measured via the completion of necessary renovations, beautification of the home, improved energy-efficiency, and occupancy.
became the Chief Financial Officer of Mary Wade in September 2013. She came to Mary Wade with 22 years of
experience in the healthcare field, including 9 years in the insurance
industry. Prior to joining the Mary Wade
team, Mrs. Shirley served for 7 years as Director of Finance and Business
Operations at Jefferson House, a skilled nursing facility that is part of the
Hartford Healthcare network, and 6 years as Controller/Director of Finance at
Duncaster Retirement Community in Bloomfield, CT.
She is an active board member of the Association for Long Term Care Financial Managers (ALTCFM), and serves as chair of the Website Committee. She also serves on the National Government Services Provider Outreach and Education Committee. Mrs. Shirley is a graduate of Bentley University where she received a Bachelors of Science in Accountancy. Mrs. Shirley passed the CPA exam in 2000.
has chosen Andrew J. Tarutis, LNHA to serve as our new Administrator. Andrew has dedicated his whole career to
serving the elderly and is a highly accomplished healthcare management
Administrator. He has an extensive senior
management background in long term care and an involvement with quality Skilled
Nursing Facilities, Assisted Living Centers, and Independent Senior Housing
communities who received quality ratings by the Federal Government and public
awards from the American Health Care Association to
receive one of the best surveys in the State while winning a Bronze Award from
the American Healthcare Association, one of ten awarded in 2010 in Connecticut.
As a member of the senior management at TransCon’s Long Term Care Division, Andrew oversaw a portfolio of quality communities in Greenwich, Wilton, New Milford, Danbury, and Hamden, CT. Andrew believes in Golden Rule Management and excellence in staff recruitment, support, and retention. He has expressed a strong dedication to pursuing excellent outcomes in care delivery and customer service and culture change initiatives at Mary Wade - for the benefit of our Residents and their loved ones . Throughout his career, Andrew has worked in the State of Connecticut and according to him, “Working at Mary Wade will be a homecoming for me. I grew up in New Haven, graduated from Quinnipiac University, and began my career at St. Raphael’s Hospital. It is an honor and a privilege to return to New Haven where my career began and have this opportunity to grow and develop the Mary Wade community.”
Kelly Mercer, RN, MSN, is the Director of Nursing Services
at Mary Wade. Ms. Mercer has thirty years of experience as a registered nurse
with the last 15 years of experience in Long Term Care. Her progressive
leadership experience in Long Term focuses on staff development, infection
control, and as Assistant Director of Nursing, she had a strong focus on
performance improvement with demonstrated improvement in focus areas such as
fall prevention and prevention of pressure ulcers. Ms. Mercer has served
as the Assistant Director of Nursing at Aurora Senior Living of New Britain and
was responsibility for the quality of care to residents of a 282 bed long term
care facility. She participated in performance improvement activities,
regulatory compliance activites, state and federal survey preparation and
follow-up, and writing and administering performance evaluations. At Elim
Park Baptist Home Ms. Mercer served as the Staff Development Coordinator and
was responsible for the development and presentation of mandatory education and
continuing education programs for nursing and non nursing staff in addition to
participating in performance improvement activities and supervision of nursing
staff. Ms Mercer has also served as a Staff Nurse at Yale New Haven Hospital.
She has a Master of Science in Nursing Administration and a Bachelor of Science
in Nursing from Southern Connecticut State University in New Haven, CT.
Mrs. Gilbert became the Director of the Adult Day Center in June 2010. She was promoted internally from Director of Resident Services for the Boardman Residence, Mary Wade's assisted living wing, where she was responsible for all aspects of resident care for the past six years, including management of staff, delivery of all services, and communication with family members. Mrs. Gilbert is an ardent advocate for the elderly, supporting their special needs, day-to-day requirements, and comfort; and she runs a monthly support group sponsored by the Alzheimer's Association. She has a bachelor's degree in social work from Southern Connecticut State University and a master's degree in social work from Fordham University. She serves as a Connecticut Association of Residential Care Homes board member, a member and external auditor of the Agency on Aging of South Central Connecticut, and a field education supervisor and professor in the School of Social Work at Southern Connecticut State University.
Property Manager, Ivette Oliveras, is responsible for all of
the residential properties for MWH Holdings, Inc. and Fair Haven Properties
LLC. Ms. Oliveras will manage all rents,
leases and maintenance staff along with recertification of all tenants. As the Property Manager she attends all Fair
Haven Management Team meetings and coordinates the Fair Haven Community Parade
along with staff and members of the community.
Previously, Ms. Oliveras worked as the Assistant Community Manager of
Berger Apartments and Community Renewal Team as the Administrative Coordinator
for the Facilities Department where she managed commercial properties to ensure
the safety of all properties and repairs along with serving on the Social
Planning Committee, Emergency Evacuation, and Safety Committee. Ms. Oliveras began at Mary Wade on September
of 2013. Her ten years of experience in
the housing industry will serve as a wonderful addition to the Mary Wade team.
Indirect Public Support HelpIndirect public support represents revenue received through solicitation campaigns. This includes funding United Way and other federated fundraising organizations, but does not include donor designated contributions.
Earned Revenue HelpEarned revenue represents income generated in direct exchange for a product or service.Earned income includes income from government contracts.
This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
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