Agency on Aging of South Central Connecticut
One Long Wharf Drive, Suite 1L
New Haven CT 06511
Contact Information
Address One Long Wharf Drive, Suite 1L
New Haven, CT 06511-
Telephone (203) 785-8533 x
Fax 203-785-8873
E-mail info@aoascc.org
Web and Social Media
Mission
The Mission of the Agency on Aging of South Central Connecticut is to empower adults to remain as independent and engaged as possible within their communities through advocacy, information and services.  
At A Glance
Year of Incorporation 1974
Former Names
South Central Connecticut Agency on Aging
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years No
Leadership
CEO/Executive Director Theodore Surh
Board Chair Mr. Edward Konowitz
Board Chair Company Affiliation Retired
Financial Summary
 
Projected Revenue $13,723,353.00
Projected Expenses $14,117,587.00
Statements
Mission
The Mission of the Agency on Aging of South Central Connecticut is to empower adults to remain as independent and engaged as possible within their communities through advocacy, information and services.  
Background

The Agency on Aging of South Central Connecticut (AASCC) is an independent non-profit agencies on aging in Connecticut serving older adults, individuals with disabilities and caregivers. Area Agencies on Aging (AAAs) were established under the Older Americans Act (OAA) in 1973 to provide a range of options that allow older adults 60 and over to choose the home and community-based services and living arrangements that suit them best.

AASCC was the first AAA established in Connecticut and began with just three staff in 1974. In 40 years AASCC has grown to a 150 staff agency that now serves older adults, individuals with disabilities and caregivers. The reach of our programs has also grown to include a wide-range of services and information to help individuals remain safely at home and opportunities for older adults to stay active and engaged in their community.

Impact

2015 Highlights

Equipped over 40 professionals in the aging network to share information about the services and supports offered by AOASCC.

Launched Care Network Link to expand provision of services to individuals who are not currently eligible under our general grant-funded programs

Celebrated the contributions of older adults through our third Art of Aging Exhibition with 58 artists and 132 pieces of work

Launched the Stop Ageism Now campaign to promote the positive perception of aging to encompass the full range of abilities and contributions represented by the population

Highlight of Goals 2016

Maintain our ability to serve as advocates for independence through our Older Americans Act programs. The Older Americans Act is considered to be the major vehicle for the organization and delivery of social and nutrition services to older adults and their caregivers. Agencies on Aging serve as the conduit for OAA funds to be distributed, providing in-home and community-based long-term care services for older adults 60 and over.

Increase our reach as advocates for independence through Care Network Link. For older adults that do not meet the eligibility requirements for government funded programs, Care Network Link connects them to carefully vetted providers that will help them stay safe and secure in their own home.

To increase awareness of ageism through the Stop Ageism Now campaign. Ageism remains an often overlooked barrier that exists across most communities in the US. Ageism puts unfair limitations on older adults’ abilities to live to their fullest potential and devalues them as individuals.

To continue to provide opportunities for individuals to stay active and involved in their communities through opportunities to volunteer, wellness programs and events that highlight their achievements and contributions.

Needs

1) To be able to continue providing an excellent level of services for older adults and individuals with disabilities, enabling them to live safely at home, in this climate of decreasing government funding.  For 2016 the financial gap between government funding and the cost for providing services for these program is expected to be over $350,000.

2) To identify revenue sources that will increase future sustainability as the population of older adults increases.

3) Keeping pace with the baby boomer generation, increase opportunities for older adults to stay healthy and remain active within their

4) To challenge the ageism stereotype, ultimately changing people’s perception of older adults.

5) To extend and strengthen our partnerships with other community organizations serving older adults, individuals with disabilities and caregivers.

 
 
CEO Statement

AOASCC’s reach extends to thousands of older adults, individuals with disabilities and caregivers in the greater New Haven and lower valley areas of Connecticut each year.  The number of programs and the different groups reached through our services are more than can fit in a paragraph.  We are constantly looking for opportunities to better serve the individuals who come to us for assistance.  As advocates for independence, our staff are dedicated to helping individuals remain safely at home and to stay active and engaged in their communities.

AOASCC is also committed to seeing the society’s conception of older adults to evolve to encompass the full range represented by those populations. To this end, AOASCC offers opportunities to volunteer, an annual celebration for centenarians and an annual art show. Now these efforts are being focused as a way to impact our advocacy through fighting ageism and its negative impact on society, individual health and welfare.

Board Chair Statement

I have been a volunteer for AASCC for the past fifteen years. During this time I have seen tremendous growth in the agency. We are caring for a greater number of older adults and have expanded the scope of our services significantly. This has been a rewarding and trying period; the need for our services are greater than ever, while available funding has decreased. We are also challenged with unfunded mandates and process changes, requiring significant outlay of cost and staff time.

Through all of this we stand ready to help the community with your support: through your monetary gifts and your gift of time as a volunteer through our programs or as a Board member. This has personally been a rewarding experience for me seeing all the people we have helped and I feel that you would find it rewarding as well!

Service Categories
Primary Organization Category Human Services / Senior Centers/Services
Secondary Organization Category Philanthropy,Voluntarism & Grantmaking Foundations / Voluntarism Promotion
Tertiary Organization Category Human Services / In-Home Assistance
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
Ansonia
Bethany
Branford
Derby
East Haven
Guilford
Hamden
Lower Naugatuck Valley
Madison
Milford
New Haven
North Branford
North Haven
Orange
Oxford
Seymour
Shelton
Shoreline
Wallingford
West Haven
Woodbridge
Other

The agency serves the twenty towns of Greater New Haven.  Additionally, the agency also administers the Connecticut Homecare Program in Centerbrook, Chester, Clinton, Cromwell, Deep River, Durham, East Haddam, East Hampton, Essex, Haddam, Higganum, Ivoryton, Killingworth, Lyme, Middlefield, Middletown, Moodus, Northford, Old Lyme, Old Saybrook, Portland, Rockfall, Westbrook

Programs
Description

The Care Management Department administers the Connecticut Home Care Program for Elders and Persons with Disabilities, the Money Follows the Person Program, and the Veteran’s Home and Community Based Services program.  These programs empower older adults and persons with disabilities to remain in the community or return to the community and live as independently as possible with the highest personal quality of life.  The Department provides comprehensive assessments, advocacy, information, and care management services addressing both short and long term needs.  The Money Follows the Person Program assists individuals as they move from long-term care facilities back to the community. The Veteran’s Program assists veterans of all ages in hiring their own caregivers to assist with daily living activities.

Population Served Elderly and/or Disabled / Other Health/Disability / Poor,Economically Disadvantaged,Indigent
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

 To support client's preference to live in their own homes and maintain their independence to the greatest extent possible, by providing a wide range of services, thus supporting individualized plans of service and allowing client choice and self-direction to the greatest extent possible.

 

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

To support frail elders and individuals with disabilities to remain in the community as functionally independent as possible with the highest personal quality of life.   

 

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

 

  • All programs are monitored by state and federal funders;
  • Clients are visited regularly to review services and client satisfaction;
  • Client satisfaction surveys are administered on an ongoing basis;
  • The Quality Assurance Department provides regular quality oversight and reports to the Board of AASCC.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Currently supporting approximately 3,740 older adults and persons with disabilities to remain at home by providing care management and community based services as an alternative to nursing home care.

Description

The Aging and Disability Resource Center is a hub of information for older adults, individuals with disabilities across the lifespan, caregivers, and professionals in the aging network.  The information topics include benefits, caregiving, community resources, fraud prevention, housing, Medicaid, Medicare, Long-Term Care health insurance and a wide variety of topics related to aging and independent living. 

Additionally the department screens for benefits eligibility, assists with the completion of benefits applications and counsels individuals and their families on options for long-term care.

The ADRC also houses the Social Security Disability Assistance Program. This service provides counseling and representation for those who are no longer able to work due to significant illness or impairment. Our goal is to provide the knowledge and dedicated assistance necessary to succeed after denial of a claim for disability benefits.

Population Served Elderly and/or Disabled / Adults / Unemployed, Underemployed, Dislocated
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

 

  • To streamline consumers’ access to information and referral by responding to requests for information and assistance from callers, providing workshops in the community, and providing options counseling services to consumers with disabilities and their family caregivers.
  • Through Benefits Quick Link screening and counseling, increase participation of eligible individuals in benefit programs.
  • To improve outlook and capabilities of family caregivers through training, support and provision of respite breaks.

 

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

Most people want to live at home for as long as possible. The ADRC supports individuals and their families in acquiring the information and assistance needed to make this dream a reality.


pasting
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
  •  Quarterly reporting to the Department of Social Services (DSS) for the CHOICES program, Family Caregiver program, and Senior Medicare Patrol.
  • Monthly reporting to the Department of Social Services (DSS) for nutrition assessments.
  • Biannual reporting to the AASCC Grants and Communications Department for information and assistance and Tai Chi programs
  • Social Assistance Management System (SAMS) reporting to the Department of Social Services for caregiver training and nutrition assessments.
  • Grant reporting to private funders per requirements.
  • Monthly reporting to the Centers for Medicare & Medicaid Services for health insurance counseling, fraud and safety counseling, and outreach.
  • Quarterly client satisfaction surveys
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

From October 2014-September 2015

  • Assistance was provided to 7,307 callers: 3,272 were assisted with Medicare issues; 4,035 were assisted with Information and Assistance community resources.
  • Education either in person or through written materials was provided to 63,170 individuals.
  • 745 individuals received assessments for Meals on Wheels.
  • 43 individuals received assistance with Social Security Disability benefit denials.
  • 2,358 family caregivers were assisted with information about community resources and benefits, respite care, and training.
  • Public education either in person or through written materials was provided to 14,505 grandparents and kinship caregivers caring for children.
  • 400 family caregivers attended a national conference sponsored by AOASCC.
  • Website and video materials were viewed approximately 1,400 times.
Description

Older adults want to be involved in their communities. Volunteering can help individuals meet new people, share their knowledge and skills, make a difference in peoples’ lives and even improve their health and outlook on life.  Individuals can volunteer with a community organization, serve as a companion to a frail older adult, mentor preschoolers or serve in a local public school tutoring or working to improve educational opportunities. Some positions receive stipends.

For those looking to work with children, AARP Experience Corps is an award-winning intergenerational literacy tutoring program placing trained older adult volunteers in local elementary schools and an after-school tutoring site to help children who are struggling to learn to read and write. Beyond the classroom, these volunteers also promote reading at local events. AASCC is proud to serve as host agency for this CT affiliate of & a member of the National Service Network (AmeriCorps).

Population Served Adults / Aging, Elderly, Senior Citizens / Other Economic Level
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

 

  • To provide older adults with meaningful ways to volunteer in the community.
  • To enhance income of older adults through volunteer stipends.
  • To promote and publicize the work and volunteer activities of older adults.

 

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

 

  • Volunteers will have an improved outlook on life and express a positive appreciation for being involved in volunteer work.
  • Decrease isolation and increase safety for older adults living alone by providing a caring peer to act as a companion.
  • Improve students' academic achievement by increasing their engagement and providing one-on-one time with a concerned, involved adult.
  • Increase the capacity of local non-profit organizations to meet needs.

 

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

 

  • Annual onsite program visit from Corporation for National and Community Service (CNCS) staff and annual program progress reports.
  • Annual Experience Corps tutoring effectiveness evaluation.
  • Annual RSVP volunteer surveys and site visits.

 

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

From October 2014-September 2015

300 volunteers provided over 225,800 hours of service to children and older adults in the New Haven area.
  • 140 volunteers provided 136,000 hours of service to children with special needs and frail older adults.
  • 36 volunteers provided 56,000 hours of tutoring services to over 200 children in 75 classrooms and collected over 1500 books which were donated to families and schools.
  • 18 volunteers provided over 30,000 hours of service to 11 schools and 5 non-profits in New Haven and recruited over 400 volunteers who provided an additional 12,400 hours of service.
  • 80 volunteers provided 3,800 hours of services to non-profit organizations.

Description

Healthy Living

AASCC educates consumers with chronic diseases such as diabetes, high blood pressure, arthritis or heart disease about living with their illnesses. People who participate report feeling better and are better able to manage their diseases.

Fall Prevention

Did you know that one in three adults over 65 fall and that falls are the leading cause of injury death for this population? AASCC provides fall risk assessments, education and exercise programs in the community to help older adults maintain strength and agility as they age.

Elder Abuse, Neglect and Exploitation

Despite the accessibility of adult protective services and mandatory reporting laws, an overwhelming number of cases go undetected and untreated each year. AASCC is committed to educating older adults, individuals with disabilities, their families and community organizations.

Population Served Aging, Elderly, Senior Citizens / At-Risk Populations / US& International
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

 

  • Increase awareness of risk factors and indicators of elder abuse.
  • To increase awareness of the risks associated with falls and increase participation in fall prevention programs.
  • To provide community workshops to educate and assist individuals with chronic diseases.
  • To provide physical exercise programs to help individuals improve strength and balance

 

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

Most people want to live at home for as long as possible. Through Healthy Aging programs, older adults will live healthy, safe lives in their own homes.


pasting
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

Quarterly client satisfaction surveys

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

From October 2014-October 2015

Annual Elder Abuse conference, 183 individuals were provided education regarding elder abuse and fraud.

 

Wellness Programs
  • 4 people were trained as workshop leaders for the Live Well (Chronic Disease Self-Management Program) and 113 individuals completed the program.
  • 88 people completed Moving for Better Balance (Tai Chi) training, 78 older adults and 10 younger individuals with disabilities.
CCCelebrating Aging 
  • 58 artist displayed works at the 3rd Art of Aging Exhibition. 132 pieces of work were displayed.
  • 30 individuals from 10 towns were honored at the annual Centenarian Luncheon.
 

 

Program Comments
CEO Comments
The economic climate in which we operate has inspired AASCC to to become a more self-sustaining organization.  Our target population continues to be low-income older adults and persons with disabilities but we are expanding our services to encompass all individuals who can use our services.  We are creating and providing programs and opportunities to interact with staff which can become revenue generating sources.  We will  fill an information gap that exists and help ensure the  economic viability of our organiazation well into the future.  Creative use of technology will expand our capacity to serve more people without expanding our organizational base.
CEO/Executive Director
Theodore Surh
Term Start Dec 2012
Email tsurh@aoascc.org
Experience
Ted Surh is the former CFO of AASCC.  He assumed the position of acting director  CEO in August of 2012. He has an MBA and has worked extensively in healthcare and health insurance prior to his employment at AASCC.  He brings an innovative approach to non-profit management which will enable the agency to move forward in a competitive environment.
Co-CEO
Experience
      
   
Staff
Number of Full Time Staff 119
Number of Part Time Staff 28
Number of Volunteers 3
Number of Contract Staff 0
Staff Retention Rate 80%
Staff Demographics - Ethnicity
African American/Black 25
Asian American/Pacific Islander 2
Caucasian 105
Hispanic/Latino 15
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 11
Female 136
Unspecified 0
Former CEOs and Terms
NameTerm
Ms. Neysa Stallman Guerino Oct 1989 - Oct 2012
Senior Staff
Title Human Resources Director
Title Aging and Disability Resources Center Director
Title Volunteer and Training Director
Title Care Management Director
Title Director of Business Development
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations

AASCC collaborates with a large number and type of agencies:

 

  • Provide grants to community organizations through federal Older American’s Act funding (including new mini-grants which will expand the number of community organization we partner with).
  • Work with  agencies in our provision of care management and respite services for clients
  • Work with community organizations where volunteers are placed through AASCC programs
  • Through H.O.P.E (Hispanic Outreach Program for Elders) offers educational and networking opportunities for providers within the Hispanic/Latino communities.
  • Began a new Ambassador Program that provides information about AASCC to providers serving older adults and individuals with disabilities so that they are better direct the individuals they work with to the help they need.
  • Work closely with our sister area agencies on aging in Connecticut, community agencies who also serve older adults and individuals with disabilities, and state, federal and municipal government agencies.

 

Awards
Award/RecognitionOrganizationYear
Changing Systems AwardAdministration on Aging/Center for Medicare and Medicaid2010
Board Chair
Mr. Edward Konowitz
Company Affiliation Retired
Term Oct 2015 to Sept 2018
Board of Directors
NameAffiliation
Gerald Cohen EsqRetired
Pamela Feinberg Esq.Retired
Dorothy Gomez Retired
Carol Grasso Retired
Michael Levine Retired
Donna Levine EsqLaw Office of Donna R. Levine
Patricia Loving Retired
Edward Mapp Retired
Joanne McGloin Yale University
Thomas Penna Elim Park Baptist Home, Inc.
Ginny Steller Retired
Kathleen Tynan-McKiernan RN, MSNYale-New Haven Hospital
Dal Ugrin Retired
Richard Weiss Eder Bros. Inc.
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 13
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 6
Female 9
Standing Committees
Executive
Finance
Board Development / Board Orientation
Distributions / Grant Making
Additional Board/s Members and Affiliations
NameAffiliation
Jean Bowen Retired
Jean Cherni Community Volunteer
Dennis DeMartin Retired
Stephanie Evans-Ariker Orchard House
Donna Fedus The Consultation Center
Tracy Gilbert Mary Wade
Karen Herrmann Easter Seals Goodwill Industries
Dawn Marie Hunter VNA/SCC
Stephanie Jacobson Quinnipiac University
Christine Maguire The Kennedy Center
Brian Nicoletti Woodview Associates
Kathy Pontin FSW Inc. CT
Laura Pringleton Retired
Peaches Quinn Community Volunteer
Lynn Schmidt Assisted Living Services, Inc
Bonnie Wilkes Municipal Agent - Town of Seymour
Marsha Ziebell Fairbanks Apartments
 
 
Financials
Fiscal Year Start Oct 01 2015
Fiscal Year End Sept 30 2016
Projected Revenue $13,723,353.00
Projected Expenses $14,117,587.00
Spending Policy N/A
Credit Line Yes
Reserve Fund Yes
Detailed Financials
Prior Three Years Total Revenue and Expense Totals ChartHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201420132012
Total Revenue$13,624,102$44,481,958$44,853,194
Total Expenses$13,658,053$44,452,864$44,964,359
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
$1,692,500$809,230--
Government Contributions$11,055,132$42,663,937$44,480,407
Federal----$4,808,145
State----$38,762,805
Local----$909,457
Unspecified$11,055,132$42,663,937--
Individual Contributions--$29,810$9,462
------
$642,457$511,484--
Investment Income, Net of Losses$234,013$329,614$136,673
Membership Dues------
Special Events----$162,312
Revenue In-Kind----$64,340
Other--$137,883--
Prior Three Years Expense Allocations Chart
Fiscal Year201420132012
Program Expense$12,274,449$42,591,342$43,094,190
Administration Expense$1,383,604$1,861,522$1,870,169
Fundraising Expense------
Payments to Affiliates------
Total Revenue/Total Expenses1.001.001.00
Program Expense/Total Expenses90%96%96%
Fundraising Expense/Contributed Revenue0%0%0%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201420132012
Total Assets$9,501,072$10,183,914$15,914,353
Current Assets$4,134,250$5,231,180$15,740,456
Long-Term Liabilities$386,020$479,050$476,207
Current Liabilities$2,013,603$2,865,491$8,128,457
Total Net Assets$7,101,449$6,839,373$7,309,689
Prior Three Years Top Three Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar AmountCT Dept. of Aging $6,143,349 --CT Dept. of Social Services $38,648,395
Second Highest Funding Source & Dollar AmountDSS $3,585,154 --US DHS via CT DSS $3,023,285
Third Highest Funding Source & Dollar AmountCorp. for National & Com. Service $1,158,802 --CNCS $850,107
Solvency
Short Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities2.051.831.94
Long Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets4%5%3%
Capitial Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
Comments
CEO Comments
Based on recent implementation of technology, AASCC will begin to improve productivity measures resulting in financial improvements. In addition,  all program expenses are being reviewed in order to better balance revenue and expenses.
Foundation Staff Comments

This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.

Address One Long Wharf Drive, Suite 1L
New Haven, CT 06511
Primary Phone 203 785-8533
Contact Email info@aoascc.org
CEO/Executive Director Theodore Surh
Board Chair Mr. Edward Konowitz
Board Chair Company Affiliation Retired

 

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