New Haven Diaper Bank
P.O. Box 9017
New Haven CT 06532
Contact Information
Address P.O. Box 9017
New Haven, CT 06532-
Telephone (203) 934-7009 x110
Fax 203-287-1899
E-mail janet@thediaperbank.org
Web and Social Media
The Diaper Bank in People Magazine!!
Mission
The Diaper Bank’s Mission Statement is threefold in scope: to ensure that all families living in poverty have an adequate supply of diapers for their infants and toddlers; to raise community awareness that "basic human needs" include diapers but that these needs are not being met for children living in poverty; and to advocate for policy reform so that diapers are included in the definition of and provision for the "basic human needs" of families.
More than 50 social service agencies make up our nationally recognized Diaper Distribution Network, efficiently and effectively distributing the diapers to the most needy families in their service communities, as determined by a rigorous set of qualifications determined by The Diaper Bank in consultation with our board of directors, professional advisors and our partnership agencies and codified through our Agency Advisory Council (AAC).
 
At A Glance
Year of Incorporation 2004
Former Names
The New Haven Diaper Bank
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Janet Stolfi Alfano
Board Chair Angela Westwood
Board Chair Company Affiliation Goodwill Easter Seals
Financial Summary
 
Projected Revenue $461,700.00
Projected Expenses $442,230.00
Statements
Mission
The Diaper Bank’s Mission Statement is threefold in scope: to ensure that all families living in poverty have an adequate supply of diapers for their infants and toddlers; to raise community awareness that "basic human needs" include diapers but that these needs are not being met for children living in poverty; and to advocate for policy reform so that diapers are included in the definition of and provision for the "basic human needs" of families.
More than 50 social service agencies make up our nationally recognized Diaper Distribution Network, efficiently and effectively distributing the diapers to the most needy families in their service communities, as determined by a rigorous set of qualifications determined by The Diaper Bank in consultation with our board of directors, professional advisors and our partnership agencies and codified through our Agency Advisory Council (AAC).
 
Background

The New Haven Diaper Bank was created in June of 2004 in response to the lack of public assistance for purchasing diapers for poor and low-income families. Recognizing that an inadequate supply of diapers puts families with young children at an increased risk for health and parenting complications, The New Haven Diaper Bank (NHDB) began distributing diapers to poor and low-income families in New Haven through approved social service agencies. The first diaper distribution, held at the home of NHDB founder Joanne Goldblum in July 2004, provided fewer than 5,000 diapers to 5 flagship agencies. Just one year later, the NHDB expanded its storage and distribution capacity by moving into a donated warehouse space. Over the past eleven years The Diaper Bank has distributed more than 19,000,000 free diapers to families through our nationally recognized Diaper Distribution Network.

Modeled on successful regional food banks, The Diaper Bank collects diapers and cash donations for bulk purchases of diapers. Diapers are then distributed through local agencies including shelters, food pantries, day care and health facilities.

The New Haven Diaper Bank was 100% volunteer and donation driven until 2006. All office materials, legal fees, evaluation expertise, warehouse space and other costs were donated by friends, family and board members. By underwriting the administrative and overhead costs at that time, 100% of every dollar collected by the NHDB went toward the purchase of diapers. With the ever growing demands of managing and administering the monthly distribution of tens of thousands of diapers to dozens of agencies, the NHDB hired our first part time employee in 2006 to direct the Diaper Distribution Network.

In the Connecticut Legislative Session of 2007, the Connecticut State budget included $150,000 to be spent providing diapers to families who could not otherwise afford them. This came as a direct result of the work that the New Haven Diaper Bank has done in New Haven and the state of Connecticut. In January 2008, the New Haven Diaper Bank became The Diaper Bank as a direct result of expanding our service area into the cities of Hartford and Bridgeport.

In 2010, with support from the Middlesex County Diaper Committee, we began distribution to four sites in Middletown.  We also added two sites in Norwalk with the support of the Stamford Norwalk Junior League. 
 
We now distribute over 180,000 diapers per month to over 50 agencies in  New Haven, Hartford and Fairfield and Middlesex Counties. 
Impact
1. Distributed our 20 millionth diaper in April 2016
2. Staff participating in leadership roles at the state level:  Steering Committee of CT Early Childhood Alliance and Board Chair of Connecticut Alliance for Basic Human Needs. National level at Chair of Task Force of National Diaper Bank Network. 
3. Increased our social media presence. 
4.  Increased participation in and diaper donations for the 99.1 Shamrock & Roll 5k road race.
5.  Advocated successfully to eliminate the state sales tax on diapers and feminine hygiene products. 
 
Top five goals for current year.
1. Increase diaper distribution by 20% by the end of the year.
2. Increase awareness about diaper need throughout the state. 
 3. Enhance the structure of our donor outreach and recognition program. 
4.  Engage and recruit new board members.  
5.  Increase staff and board capacity to raise funds. 
 
 
 
Needs
The 5 most pressing needs of The Diaper Bank are:
1) funding with which to purchase diapers and fund the Diaper Distribution Network.  We serve 3,600 children each month.  We estimate the need in the state of Connecticut to be closer to 39,500 children.  Our goal is to double our distribution within the next 5 years.   Cost to double and sustain distribution- $750,000 additional per year.
2) Ongoing Board training and establish benchmarks against the strategic plan.  Cost to update annually $5,000
3.  Additional program staff to manage relationships with our 57 Diaper Distribution Network partner agencies. cost $50,000 per year.
4. Need to expand our space/lease additional space. Cost $25,000 per year. 
5)Increase evaluation support efforts; enhancement of existing evaluation efforts and staff support to execute evaluation plan. This work has started and needs additional support. 
CEO Statement

The Diaper Bank has been charged with a crucial but long-overlooked mission - to address the Basic Needs of those most vulnerable in our communities, poor babies and toddlers.

There are, of course, dozens of dedicated organizations across Connecticut, which help poor and low-income families, and many of these organizations are partners and close friends of The Diaper Bank. Indeed, many of these organizations are instrumental in meeting crucial needs and helping vulnerable families to obtain food and shelter. I have been dedicated to the success of The Diaper Bank since I joined the staff in 2007. Poor and low-income families struggle every day to keep their children safe and healthy, but without a free source of clean diapers, this basic task of parenting is an impossibility. There are NO ongoing local, state or federal sources of free diapers for at-risk families, despite the fact that diapers are a source of an enormous financial strain and drain on these struggling families. And there are NO ongoing sources of free diapers despite the documented health risks including infections and charges of neglect and abuse clearly associated with infrequent changing of soiled diapers. And there are NO ongoing sources of free diapers, despite the universal recognition by pediatricians, social workers, public health officials and struggling parents that diapers (like food and shelter) are a Basic Need not a luxury or an optional expenditure.

The Diaper Bank was founded in order to meet these unmet needs and to foster awareness about diaper and other hygiene needs and rights. In only 12 years, we have grown from a fledgling local non-profit staffed only by a few dedicated volunteers into a professional organization with a national profile. Throughout this early period of profound growth, The Diaper Bank has kept its core values intact. We have increased our presence at the state level by being involved in advocacy efforts in partnership with the CT Early Childhood Alliance and the CT Alliance for Basic Human Needs. We continue to be supported by a large and expanding family of volunteers and donors across the state and as one of the largest diaper banks in the country, our organization takes a leadership role in the National Diaper Bank Network, the national organization working to help other diaper banks across the country.

We may be a presence on the national stage, where we tirelessly advocate for the rights of the most vulnerable among us, but we also are a local organization dedicated to implementing real and lasting change in our home communities.

Board Chair Statement

As board chair, one of my most significant responsibilities is to ensure the proper governance of the organization. I need all of the board members to understand their governance responsibilities and I need to ensure that those responsibilities are being met. We provide periodic training, discuss governance issues at our board meetings, and at our board retreat this summer we engaged in a facilitated discussion on governance and other issues. In addition, our Governance Committee meets monthly to ensure that our members are aware of and meeting board member governance responsibilities.

I, like many people who hear The Diaper Bank story, was dumbstruck by the driving fact behind the organization's creation: none of our social safety nets cover the basic human need of an adequate supply of clean diapers. As a result, families are forced to make choices between basic needs like food and diapers and of course, food wins. And it became clear that from the seemingly small problem of not being able to buy diapers, families suffer additional more significant problems like not being able to pursue educational opportunities or get jobs because without diapers day care providers won't accept children. So the basic need, unmet, creates larger individual and societal problems. The simple solution The Diaper Bank provides is to create that safety net that in turn helps solve complex societal problems. I went from being dumbstruck to energized. And it doesn't hurt that I like spending time with The Diaper Bank family of committed staff and board members. Together, we work on little things that solve big issues.

Service Categories
Primary Organization Category Human Services / Emergency Assistance (Food, Clothing, Cash)
Secondary Organization Category Human Services / Children's and Youth Services
Tertiary Organization Category Public & Societal Benefit /
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
New Haven
Hamden
Wallingford
West Haven
State wide
We serve needy families in  New Haven, Hartford, Fairfield and Middlesex Counties in Connecticut.
CEO/Executive Director/Board Comments
Diapers are a basic need for families in our region, state and country.  Low income families cannot use WIC or SNAP to purchase diapers yet they are required necessities in order for a child to attend a quality early care and education program.  So much of what children learn happens before age three. We need to ensure that early childhood experiences are positive if we want to ensure successful educational and health outcomes.
Programs
Description We provide diapers to local social service agencies free of charge to distribute diapers to families in the community who could not otherwise afford them.   We distribute over 180,000 diapers a month to over 50 agencies in New Haven, Hartford, Fairfield and Middlesex Counties.
Population Served Infants to Preschool (under age 5) / Families / Poor,Economically Disadvantaged,Indigent
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.
Increased access to diapers by 35%.
Increased awareness of the lack of access to this and other basic needs by 30%.
 
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
Provided diapers to families in need. Increased access to basic needs like diapers and other health and hygiene related products necessary for a family to be healthy. Raised awareness of the issue of a lack of basic human needs for children on a local, state and national level. 
Successfully advocated for a federal funding mechanism for the purchase of diapers and other hygiene products.  
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. We survey our Diaper Distribution Network agency partners to determine if providing diapers increases participation in their programs or attendance.  We survey our clients to determine if providing diapers leads to better health outcomes for families and children.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

 

Michelle Inahuazo just passed the licensing exam to become a registered nurse. That opens up a world of possibilities for the Inahuazos after some lean years. The family was helped by diapers from The Diaper Bank that kept the children clean, dry and healthy. Diapers also made it possible for Kiva and Malakai to attend childcare, so that Michelle could take classes at Southern Connecticut State University.
Michelle already had a degree in health sciences. But once the recession hit, she found there were no jobs for people with her qualifications. Her husband teaches English as a second language and runs a program for refugee children. His job, however, is 37 hours per week, just below the cut off for benefits. This left the family of four in a financial squeeze.
Michelle enrolled in Nurturing Families Network, a program that provides parenting classes and other services for first-time parents, from pregnancy through kindergarten. Nurturing Families works with TDB to make sure families have the diapers they need. Kiva, 4, is now in preschool. She loves to draw and to help care for Malakai, 2. Kiva takes classes on Saturdays to learn Spanish. Meanwhile, Malakai is talking up a storm in English, the language the family speaks at home.
Michelle hopes to land a job where she is working with children, perhaps as a labor and delivery nurse. Nursing offers wide flexibility in scheduling, which is important to her with two little ones at home. “Slowly but surely, we’ve been able to get on our feet,” Michelle says.

 

Program Comments
CEO Comments Raising funds in the current economy is challenging, but we have begun several initiatives to gain new supporters.  We have added new board members with diversified levels of expertise and geography.  We have also promoted house  parties to raise funds and spread the word about diaper need throughout Connecticut.  We have increased our collaborations with groups across the state, joining the CT Early Childhood Alliance and continuing our strong relationship with the Connecticut Alliance for Basic Human Needs.  The Executive Director of The Diaper Bank has recently been named Board Chair of the Connecticut Alliance for Basic Human Needs. We have also increased our outreach and speaking engagements throughout the state of Connecticut. 
CEO/Executive Director
Janet Stolfi Alfano
Term Start Oct 2011
Email janet@thediaperbank.org
Experience
Prior to becoming the Acting Executive Director, I was Operations Manager at The Diaper Bank from 2007 through 2010 and then was a board member. I have experience with both the operations and strategic planning of the organization.
I am Vice Chair of the steering committee for the CT Early Childhood Alliance as well as the Board Chair of the Connecticut Alliance for Basic Human Needs.  In addition, I am an active member of the New Haven Early Childhood Council.
I am a member of the Guide Team of the New Haven MOMs Partnership.  I am also a board member of the National Diaper Bank Network, chairing the Program Committee.  
Staff
Number of Full Time Staff 3
Number of Part Time Staff 1
Number of Volunteers 40
Number of Contract Staff 1
Staff Retention Rate 100%
Staff Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 2
Hispanic/Latino 1
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 1
Female 3
Unspecified 0
Former CEOs and Terms
NameTerm
Joanne Goldblum June 2004 - Feb
Madeline Ravich Feb 2011 - Oct 2011
Senior Staff
Title Business Manager
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
The Diaper Bank collaborates with over 50 community and social service agencies to distribute diapers to families in need. We also collaborate with The Kennedy Center, Southbury Training School and SARAH, Inc. to collect diapers from diaper drives throughout  New Haven and Fairfield Counties.
In  addition we work with staff and clients/consumers of  ACES and Meriden Wallingford ARC to help with the counting, sorting and repackaging of diapers. 
 
Our Executive Director, Janet Stolfi Alfano, is a member of the New Haven Early Childhood Council.  She also serves as a Guide Team member of the New Haven MOMs Partnership.  She is Vice Chair of the  CT Early Alliance and the board chair of the Connecticut Alliance for Basic Human Needs.  She also serves on the board of directors for the National Diaper Bank Network.  
Awards
Award/RecognitionOrganizationYear
Community Health LeaderRobert Wood Johnson2007
Person of the YearThe New Haven Register2007
Community Change Special RecognitionThe United Way of Greater New Haven2008
Partner AwardYouth Continuum2006
Anniversary Appreciation AwardElizabeth Celatto Child Care Center2006
Community Partner AwardJunta for Progressive Action2012
Comments
CEO Comments The Diaper Bank has developed and maintained a successful model for distributing diapers to families in need by partnering with organizations serving those families.  Our current opportunity is to increase our ability to meet more of those needs in our state.  In order to do that, we will need to grow our staff.  We are in the process of hiring a development coordinator to assist us in reaching our funding goals in order to meet the significant need for diapers in our state.  With leadership gifts from our board of directors, we have secured 72% of the cost of this new development coordinator position to date.  The Diaper Bank's leadership team is committed to both meet the significant need and sustain that growth over time. 
Board Chair
Angela Westwood
Company Affiliation Goodwill Easter Seals
Term June 2016 to Dec 2017
Board of Directors
NameAffiliation
Tara Axler General Electric
Jane Dennett Community Volunteer
Joanne Goldblum The Diaper Bank
David Goldblum The Hurley Group
Cosmeque Hall City of Hartford Maternal Infant Outreach Program
Doug Hausladen Actual Food
Judith Lackey Aetna
Ira Malkin Goodcopy
Ron Milone Marcum LLP
Mary Kathryn Petrone Yale New Haven Hospital
Natasha Ray Community Foundation for Greater New Haven
Dawn Walsh Foote School
Alison Weir Wiggin and Dana
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 13
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 5
Female 10
Unspecified 0
Standing Committees
Board Governance
Finance
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Additional Board/s Members and Affiliations
NameAffiliation
Jocelyn Antunes New Haven Home Recovery
Noraleen Dunphy Child and Family Guidance Center
Lensley Gay Brennan Rogers Family Resource Center
Cosmeque Hall City of Hartford Maternal Infant Outreach Program
Frances Kangala ABCD
Martha Korba Wheeler Clinic AIC
Jennifer Rivera New Haven Health Department
Karen Seferi The Community Closet
Cheila Serrano Junta
Sister Ella Thomas Mt. Bethel Missionary Baptist Church
CEO Comments
One of the challenges that we face from a governance perspective is to ensure that all of our members, many of whom are new to the board, understand the requirements of them as individual board members and as a board.  We have addressed this challenge by having a board retreat to train our new members and retrain our existing members on governance requirements of members and the board.  Also, we have instituted a "governance minute" discussion for each board meeting and have requested that members bring their manuals to each meeting so that we can discuss governance issues and address any questions members may have.
I, like many people who hear The Diaper Bank story, was dumbstruck by the driving fact behind the organization's creation:  none of our social safety nets cover the basic human need of an adequate supply of clean diapers.  As a result, families are forced to make choices between basic needs like food and diapers and of course, food wins.  And it became clear that from the seemingly small problem of not being able to buy diapers, families suffer additional more significant problems like not being able to pursue educational opportunities or get jobs because without diapers day care providers won't accept children.  So the basic need, unmet, creates larger individual and societal problems.  The simple solution The Diaper Bank provides is to create that safety net that in turn helps solve complex societal problems.  I went from being dumbstruck to energized.  And it doesn't hurt that I like spending time with The Diaper Bank family of committed staff and board members.  Together, we work on little things that solve big issues.
Board Chair Steven Meyers
 
 
Financials
Fiscal Year Start Jan 01 2016
Fiscal Year End Dec 31 2016
Projected Revenue $461,700.00
Projected Expenses $442,230.00
Spending Policy N/A
Credit Line No
Reserve Fund Yes
Documents
Form 990s
Form 9902015
Form 9902014
Form 9902013
Form 9902012
From 9902011
Form 9902010
Form 9902009
Form 9902008
Audit Documents
Audit2015
Audit2014
Audit2013
Audit2012
Audit2011
Audit2010
Audit2009
Audit2008
Audit2007
IRS Letter of Exemption
irs letter
Detailed Financials
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$730,259$394,424$574,409
Government Contributions$27,037$0$0
Federal------
State$20,000----
Local------
Unspecified$7,037----
Individual Contributions------
------
$13,995$11,228$13,100
Investment Income, Net of Losses------
Membership Dues------
Special Events$45,507----
Revenue In-Kind------
Other--$313,867$76,189
Prior Three Years Expense Allocations Chart
Fiscal Year201520142013
Program Expense$703,057$614,569$528,682
Administration Expense$46,713$49,950$34,957
Fundraising Expense$38,318$47,542$19,088
Payments to Affiliates------
Total Revenue/Total Expenses1.041.011.14
Program Expense/Total Expenses89%86%91%
Fundraising Expense/Contributed Revenue5%12%3%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201520142013
Total Assets$431,031$310,163$263,631
Current Assets$431,031$310,163$263,391
Long-Term Liabilities------
Current Liabilities$178,965$86,807$47,733
Total Net Assets$252,066$223,356$215,898
Prior Three Years Top Three Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountThe National Diaper Bank Network $381,662The National Diaper Bank Network $197,230The National Diaper Bank Network $325,851
Second Highest Funding Source & Dollar AmountThe Hurley Group $60,000The Hurley Group $60,000The Hurley Group $64,233
Third Highest Funding Source & Dollar AmountThe Seedling Foundation $37,500The Seedling Foundation $37,500JMS Foundation $40,000
Solvency
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities2.413.575.52
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capitial Campaign
Currently in a Capital Campaign? No
Comments
CEO Comments *Special note on income and expense projections* The loss represents diapers distributed from inventory, adjusting for non-cash items we are projecting a 50,000 net asset increase. 
Foundation Staff Comments
This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address P.O. Box 9017
New Haven, CT 06532
Primary Phone 203 934-7009 110
Contact Email janet@thediaperbank.org
CEO/Executive Director Janet Stolfi Alfano
Board Chair Angela Westwood
Board Chair Company Affiliation Goodwill Easter Seals

 

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