Liberty Community Services
129 Church Street
New Haven CT 06510
Contact Information
Address 129 Church Street
New Haven, CT 06510-
Telephone (203) 495-7600 x
Fax 203-495-7603
Web and Social Media

Liberty Community Services, Inc., founded in 1987, strives to end homelessness in greater New Haven. We offer services to people who live with HIV/AIDS, mental illness, and addiction and we help people achieve permanent housing in the community.

At A Glance
Year of Incorporation 1987
Former Names
Connecticut AIDS Residence Program (CARP)
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years No
CEO/Executive Director Jim Pettinelli
Board Chair Mr. James Travers
Board Chair Company Affiliation City of Stamford
Financial Summary
Revenue vs Expenses Bar Graph - All Years

Liberty Community Services, Inc., founded in 1987, strives to end homelessness in greater New Haven. We offer services to people who live with HIV/AIDS, mental illness, and addiction and we help people achieve permanent housing in the community.


Liberty Community Services started operating in 1987, when a group of volunteers incorporated the Connecticut AIDS Residence Program (“CARP”) whose mission was to house individuals with AIDS who had no alternative living situation in the community. Over the years, CARP changed its name to Liberty Community Services and expanded its mission and programs. The theme, however, of reaching out to people who are homeless in New Haven in order to help them lead full lives has been a constant element of our organization over the last 30 years.

Liberty Community Services’ programs range from homeless prevention, outreach, case management, assistance with basic needs to a variety of transitional and permanent housing programs. All the programs are intended to empower individuals seeking assistance so that they may be as self-sufficient as possible.

Liberty Community Services has been an innovator in working with people who are the most difficult to serve. In 2005, we opened our Safe Haven housing program which is designed for people who are chronically homeless and we introduced harm reduction housing in New Haven. As a result of Liberty’s leadership efforts and those of similar organizations, New Haven has seen progress in housing people who are chronically homeless and is viewed as one of the most advanced communities in the country in this effort.



Liberty Community Services continues to increase the number of people for whom it provides permanent housing despite funding challenges. We have realigned our funding, created efficiencies, and secured incremental new funding to now provide housing and support for 200 single men and women, which is approximately 60% more people than two years ago. This increase in services has come at a time of minimal increase in grant revenue.

Liberty Community Services has become the leader in New Haven in homeless prevention services. Starting with pilot funds a few years ago, we created an Eviction Prevention program. This program over the years has expanded and helped hundreds of low-income people with good rental histories remain in their apartments after they encountered a financial setback. Due to State cutbacks we have had to scale back this program. Liberty also administers the Security Deposit Guarantee program with a combination of State and private funds. We have been the lead agency in developing a Shelter Diversion Program for single men and women.  We have received funds to administer the program on behalf of all New Haven agencies.  This has resulted in dozens of people avoiding the shelter and solving their housing crisis in other ways.

Liberty Community Services has significantly increased the support it provides to its clients in employment assistance. Liberty was part of a national initiative from the federal government on improving employment support for people living with HIV/AIDS. Identifying a gap in services for people with long-term unemployment, three years ago  our organization began a Transitional Employment Program to employ clients to clean streets in lower State St and Union Avenue areas. We have since been awarded funds from Alexion to start a mobile, transitional employment program for people who are homeless.

In 2015, with private donations, we began a free breakfast program, the Sunrise Cafe.  The Cafe feeds 120-140 daily many of whom are homeless.  Since its inception, Liberty has raised over $200,000 and has assisted dozens of quests in obtaining housing.  The Cafe is staffed primarily with volunteers.

In 2016, We continue to make a difference in the community. Some of our recent accomplishments have included:

§ Increasing the amount of permanent supportive housing from 125 to 200 units in the past three years.

§ Providing permanent housing to over 200 men and women with a 90% success is retaining housing.

§ Opening Sunrise Café, a free breakfast program serving between 110-140 people daily, Monday through Friday year-round.

§ Creating a Day Program for people living in shelters or on the street for 120 people annually.

§ Providing job and housing counselling to 1,200 people through the NH Free Public Library.

§ And our newest project – the RESPECT program – a program that will provide work for panhandlers in conjunction with the City of New Haven and Alexion.


As a medium sized nonprofit serving people with high service needs and low-income, we have multiple goals and projects for which we seek support.

Housing: New Haven’s success in securing funding for permanent supportive housing programs now leads our community to develop other programs for people who service needs are not as great but who are homeless. These individuals will mostly move out of homelessness through employment, family support, and affordable housing options. One area that Liberty would like to support is to develop existing housing stock into shared housing for singles where the rent could be more affordable than currently exists. The funding required would be for down payment and rehabilitation of housing in the order of about $60,000.

Employment: Liberty has had success in its Transitional Employment program and would like to expand funding to increase that type of program. The work that we have undertaken, cleaning streets, does not have a revenue stream so the funding would allow us to continue the program and build support for its continuation. The funding amount needed is $30,000.

Basic Needs: Liberty provides a free Sunday Brunch in the winter months and has just initiated a breakfast café at a downtown church that provides free breakfast five days per week. These programs are both sustained through private fundraising so ongoing support for these programs is always needed. The annual budget for these two programs is $95,000 per year.pasting


Part of Liberty's program portfolio includes four properties that it owns and manages. These sites house 51 tenants, programming space, training space, and case management offices. Overall Liberty is able to maintain basic repairs and maintenance - but the properties are always in need of upgrades and renovations. At this time there are limited funding opportunities that provide capital resources to support significant renovation plans and upgrades. In the case of our Cannon House program, these three Victorian Homes have experience 20 to 30 years of excessive use and are in dire need of updates to maintain. Locating and accessing funds to complete significant upgrades is a critical need to fill in order for Liberty to maintain these invaluable housing resources.

CEO Statement

We are making a difference! Each year Connecticut housing and homeless service providers participate in a one night count of those who are experiencing homelessness, using shelter services, or in housing programs. Recent preliminary results from this years "Point-In-Time" held January, and facilitated by the Connecticut Coalition to End Homelessness is showing positive results - we are making a difference! Current data shows a total of 9,478 people experienced homelessness in Connecticut. This number represents a fifth straight year of decline, and a 33% decrease in annual homelessness since just 2012! Liberty is proud to be in partnership with other community organizations that are making a difference.

Liberty's work is about offering hope, promoting health and getting people home. For the past 30 years, Liberty has been working to end homelessness in Greater New Haven by offering services to individuals experiencing homelessness who are also facing significant health issues such as mental health, substance use disorders, HIV/AIDS or other chronic conditions. Our services include 15 programs and serves over 1,000 individuals annually. It was an honor to join Liberty in September, joining forces with the staff, board, and our amazing supporters and volunteers to help our neighbors finding the best ways to stabilize their health and lives through housing and other essential services.
Board Chair Statement

One of my strongest memories of Liberty was when I had the opportunity to thank a group of volunteers from UnitedHealthcare. Liberty was fortunate to have these volunteers dedicate their work day to us during the summer. I remember hearing their stories of what they had accomplished during the day and what they learned about Liberty and Liberty’s clients. They briefly experienced the important work that Liberty does and the unique way that we fulfill our mission of ending homelessness. I also shared with these volunteers my belief that their work extended beyond their hours at Liberty. The volunteer hours, the donations given and general support of the community help us assist the people of New Haven that have been overlooked and forgotten. When we pay attention to the problems of HIV/AIDS, homelessness and mental illness, we help to build hope that these issues can be overcome even though they seem enormous.

Service Categories
Primary Organization Category Housing, Shelter / Housing Support
Secondary Organization Category Human Services / Personal Social Services
Areas Served
New Haven
West Haven
East Haven
North Branford
North Haven
West Haven

Permanent Supportive Housing:


Permanent Supportive Housing includes the financial and case management assistance necessary to end homelessness.  This housing is accessed through the New Haven Coordinated Access Network ("CAN") which begins when the person who is homeless calls 211.  If selected the applicant pays 30% of his/her income for the rent. 

Our programs include:
Safe Haven: 33 Studio residences at 210 State Street where services
are available on-site.
Scattered Site: 96 housing slots where the client chooses his/her
preferred apartment with a private landlord in a location determined by the client.  Case management services are available at the Liberty office or in the home. 
Other Permanent Housing: 
Liberty's additional permanent housing includes the financial and as  management assistance to end homelessness.  The housing is accessed directly through Liberty and requires that the applicant be homeless and have a chronic health condition and pay 30% of income towards the rent.  Our programs includes:
Independent Living Program - 35 housing slots where the client chooses his/he preferred apartment with a private landlord in a location determined by the client.  Case management services are available at the Liberty office or in the home.
Cannon House: Cannon House consists of 18 units in shared suites 
in multi-family houses.  It provides permanent housing for homeless people who are living with chronic illness. 
Rapid Rehousing 

Liberty provides Rapid Rehousing to single men and women who are literally homeless.  The program involves short-term to medium term subsidies and case management.  Subsidies are capped by a dollar and time with the intention that the tenant will afford independently a permanent unit after the assistance has ended.  Client chooses his/her preferred apartment in a location determined by the client.

Population Served Homeless / Adults / At-Risk Populations
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

Our short-term measure for the success of these programs consists in the number of individuals that we can help to secure housing.

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

Our long-term success for these programs consists in the number of people who are able to secure and maintain permanent housing. Our goal is that at least 85% of those who enter permanent housing are able to stay there. In order to achieve this outcome, we assist our clients with finding employment, budgeting their resources, and helping them to medical and mental health provisions.  We routinely meet this goal.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

Our program success is monitored through our case management software, which tells us the numbers of clients we have served and their progress in achieving their individual goals.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Clients who are settled in permanent housing generally stay in such arrangements (approximately 90% remain). The following story exemplifies our success in providing permanent housing for our clients (the client's name has been changed for the sake of confidentiality):

Sam had been dealing with an addiction for almost two decades and had made a decision to change his life. When he moved into our one of our programs, he exhibited a determined, positive attitude, and acted as a role model to other clients. When our Program Director talked about advocacy, Sam was always ready and eager to help. He spoke to Liberty’s Board about his experiences that brought him into homelessness and how we had helped. During his time at Liberty, Sam was able to obtain a temporary employment position at a Yale University dining hall. Sam moved into permanent housing and rents an apartment in the community with the help of a subsidy from Liberty now.


Day Program

Safe Haven Day Program
Located at our Safe Haven facility, the Day Program provides lunch, access to showers, laundry, medical care, and groups for people who are in shelters and need a place to go during the day.  The program is open Monday through Saturday.  The program serves 120 people annually.
Women's Program
The Women's Program provides services directed at meeting the specific needs of women who either are or have been homeless.  The center has a private telephone internet access, informational materials and the women are offered assistance to access employment and community resources.  This program includes scheduled outside speakers and specialized groups lead by LCS staff.

Case Management Programs
Greater New Haven Behavioral Health Collaborative
This includes an outreach program for people who are homeless and need treatment and also housing case management for 40 individuals in the community.
Liberty provides housing case management and connects with medical support for people who are homeless. Special focus on those leaving prison and includes efforts to develop medical homes.

Food Programs
Sunrise Cafe
Sunrise Cafe is a free breakfast program located in a church downtown New Haven that is open 5 days a week.  Guests received cooked breakfast and access to the community space from 7:30am to 10am. We serve 120-140 people on a daily basis.
Sunday Brunch
The Sunday Brunch program serves the New Haven homeless community during the winter months. It serves healthy food to approximately 50 to 80 people who when they leave the shelters or the streets, have nowhere else to go because public buildings and social service agencies are closed on Sunday.
Population Served Homeless / Adults / At-Risk Populations
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

Our short-term measure of success consists in the number of people that we provides services for. We offer access to case management, treatment, and other resources through multiple programs.

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

Our long-term measure of success consists in the number of individuals who are able to access treatment, secure housing, and receive employment.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

Our program success is monitored through our case management software, which tells us the numbers of clients we have served and their progress in achieving their individual goals. We are audited by multiple supporters of our programs. We also conduct surveys of our clients. We measure success by increased medical care, mental health care, access to housing, and access to employment.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

(The client's name has been changed for the safe of confidentiality).

Jane had been homeless off and on for several months when she first arrived at the Day Program. She was struggling to put her life back together while also trying to stay connected to and provide for her children who did not live with her. Jane had been told by many people that with her mental illness she was incapable of living independently, being a good mother, or even taking care of herself. Yet each day, she came to the program and worked to stay organized and move forward with her life. After a long wait, she moved into a transitional housing program for a few months and then good news arrived—her name had come to the top of the waiting list for a subsidized apartment and she moved in. She continues treatment with a mental health provider and keeps in contact with her children. Jane’s story is an example of how the Day Program can fill the missing pieces in a client’s service network. Stories like Jane’s are great motivation to continue this work.


Employment Services



RESPECT is a mobile work program that provide temporary jobs to people who are homeless with the goal of moving them to continued employment by the end of the program.  The work involves beautification projects in New Haven.
Income and Employment Services
An employment case manager provides assistance to Liberty permanent supportive housing program participants to increase their earned and other income.
Job Seekers' Assistance Blog
A regularly updated online resource that includes updated job postings, training programs, schools, resume writing guides and links to valuable sites and benefits to job seekers.
Other Programs
HIV Testing and Prevention Services
Liberty offers free, confidential, rapid HIV testing six days a week and two evenings.  Included in the prevention efforts are syringe exchange, PrEP education, linkage to care, free condoms and risk reduction counseling. 
Shared & Affordable Housing Program
This program addresses housing needs of people who do not have rental subsidies, are not eligible for homeless services rental subsidies and who have income.  The resources offered are matches with people of similar lifestyles to share multi-bedroom apartments.  The Coordinator negotiates with landlords to include as many utilities as possible to make housing affordable.  Additionally, the program provides training on fair housing, budgeting, conflict resolution, etc.  People who participate in the program are able to be safely housed as the work to increase their income and build creditworthiness.
Library Social Service Office Hours
Liberty provides social service office hours six day per week at the New Haven Free Public Library.  Liberty staff meet with individuals seeking information on housing, re-entry services, employment, benefits, accessing medical or mental health care or any other issues the patron my have.  Liberty staff have posted hours and the service is free. 
Population Served / /
CEO/Executive Director
Jim Pettinelli
Term Start Sept 2017
Experience Jim, has more than 30 years of experience in community action, behavioral health, and housing. He began his career in the early ‘80s as an outreach worker focused on chronic homelessness and mental health. Before joining Liberty, he was the Assistant Director for the Community Research and Implementation Core at the Center for Interdisciplinary Research on AIDS (CIRA) at Yale. In his role at CIRA he was part of the team operationalizing the New England HIV Implementation Science Network. Prior to coming to Connecticut, for eight years he was the Vice President and Chief Operating Officer for Victory Programs, a Boston-based nonprofit providing behavioral health and housing services. Victory Programs was dedicated to developing innovative housing and services for individuals and families experiencing homelessness, dealing with substance use disorders, most of whom also dealing with other chronic health issues including HIV/AIDS, Hepatitis C, and mental illness. At Victory Programs, Jim led all daily operations by managing its leadership team and a staff of 200, as well as its portfolio of programs, properties, and services.

Number of Full Time Staff 39
Number of Part Time Staff 6
Number of Volunteers 125
Number of Contract Staff 2
Staff Retention Rate 90%
Staff Demographics - Ethnicity
African American/Black 24
Asian American/Pacific Islander 0
Caucasian 10
Hispanic/Latino 8
Native American/American Indian 0
Other 3 0
Staff Demographics - Gender
Male 20
Female 22
Unspecified 3
Former CEOs and Terms
John Bradley Jan 2006 - May 2017
Ms. Eileen Krause May 2017 - Sept 2017
Senior Staff
Title Program Director, Safe Haven

Michael Hall has been the Program Director at Liberty Safe Haven for five years.  He is also the Program Director for the Safe Haven Day Program and for the Greater New Haven Behavioral Health Collaborative. Prior to working at Liberty he was the Project Director for the Community Health Care Van Project at Yale University’s AIDS Program. 

Title Director of Property Management, Safe Haven

Mike Campbell has been the Director of Property Management at Liberty Community Services since 2002. Mike attended Marist College and Quinnipiac University. He played an important role in the construction of our Safe Haven building and maintains leases and tax credit compliance for 210 State Street and manages all property.

Title Director of Program Management

Subrena Winfield has been the Director of Program Management at Liberty Community Services, Inc. since 2006. Prior to her arrival at Liberty, she worked as a Research Associate at Yale University for five years. She has spent 12 years in the Human Service field. Subrena received her Bachelors degree and Masters in Human Service Administration from Springfield College. She is also one of the co-authors of Kitchen Table Wisdom: A Freirian Approach to Medication Adherence (J. Assoc. Nurses in AIDS Care, 2005 Jan.-Feb; 16(1): 3-12.

Title Controller
Experience/Biography Eileen G. Krause has been the Controller for Liberty Community Services, Inc. for the past 8 years. Ms. Krause has over 30 years of experience in the accounting field. She has been a Controller in the for-profit sector and Chief Financial Officer for a mid-size non-profit agency in Connecticut. She is responsible for administering all the accounting functions and systems of the Agency, along with taking on the role of lead finance liaison in internal and external audits. Ms. Krause has a Master of Science and a Master in Business Administration from Southern Connecticut State University.
Title Program Director

Silvia Moscariello has designed and implemented community based human services for almost 35 years throughout Connecticut. These have included employment (supported employment, occupational training, placement, etc.) housing, and a wide range of supportive services to people with behavioral health concerns, HIV, developmental disabilities, homelessness, youth at risk, children with autism and their families, and families living in unstable housing.  Ms. Moscariello holds a Master’s in Business Administration from Post University with a concentration in leadership development.

Title Development Director
Experience/Biography Nikki's current career accomplishments: the owner of NBD Consulting and Events; Senior Consultant at Yessin & Associates, LLC and Creative Visions and Solutions, LLC.  Some of her past career accomplishments: Executive Director of Abilities Without Boundaries; Director of Development with New Haven Symphony Orchestra; Director of Development at Dwight Hall at Yale; State Director of Best Buddies Connecticut; Director of Development and Marketing at Leeway, Inc.; ad Director of Special Events of Special Olympics CT.  On a personal note, born and raised in Durham, CT residing with husband, Angelo, stepchildren Salvatore and Isabella, our dog Ellie and two cats, Sonny and Marco.  In spare time Nikki is a certified Spin instructor, enjoys cooking, baking, gardening and spending time being a mom.
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually

When a client seeks services from Liberty, our mission is to connect that individual to all the services that are available in the community. Liberty’s Coordinated Access Specialist often makes those connections to other agencies. For example even if a person is presenting with a housing request, we will ask if they have HIV and if they would like a Medical Case Manager to help keep them connected to medical care. The New Haven community has transitioned to Coordinated Access and Liberty has been an integral part of that design. 

 Liberty also participates with the Community Services Network, which organizes the system of outpatient care and support for people living with mental illness. For the clients that qualify, Liberty works with partner agencies for mental health support, housing support, and employment support. A CSN agency with supportive employment counselors meets regularly with Liberty to support those seeking employment. 

 Liberty also participates in a number of other coordinated care efforts, which include:


  • AIDS Connecticut
  • The Mayor’s Task Force on AIDS
  • The Connecticut Coalition to End Homelessness
  • The Partnership for Strong Communities


In terms of specific collaborations, we participate in a program whereby a Peer Advocate paid by Continuum of Care is hosted at one of our programs through the Greater New Haven Behavioral Health Collaborative. She assists with accessing medical care. We also formally collaborate with BH Care for a housing program and with Yale University on the mCharts programs.

Connecticut Association of Nonprofits2008
Board Chair
Mr. James Travers
Company Affiliation City of Stamford
Term June 2015 to June 2018
Board of Directors
Ms. Chelsea L. Castiglioni Updike, Kelley & Spellacy, PC
Ms. Paula Crombie Yale-New Haven Hospital
Mr. Winfield S. Davis IVN.H. Downtown Special Services Disrtict
Mr. Wendell Harp Abacus Property Management
Mr. Jeffrey Hudson Director of Training for Upskill Analytics
Mr. Chuck Mascola Mascola Group
Ms. Tracey Pelella Senior Director of Customer Care at UIL Holdings
Mr. Ahmed Sarhan Yale Investments Office
Mr. Johnny Scafidi Dwight Hall at Yale
Ms. Krystin Wagner Fair Haven Community Health Clinic
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 0
Native American/American Indian 0
Other 2 0
Board Demographics - Gender
Male 7
Female 4
Unspecified 0
Risk Management Provisions
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Computer Equipment and Software
Life Insurance
Professional Liability
Workers Compensation and Employers' Liability
Additional Board/s Members and Affiliations
Mr. Robert Orr Robert Orr and Associates
Mr. Doug Rae Yale University
Fiscal Year Start July 01 2017
Fiscal Year End June 30 2018
Projected Revenue $3,918,250.00
Projected Expenses $3,918,250.00
Spending Policy N/A
Credit Line No
Reserve Fund No
Other Documents
Other Documents 3
Annual Report2009View
Detailed Financials
Prior Three Years Assets and Liabilities Chart
Fiscal Year201720162015
Total Assets$1,354,891$1,549,624$1,407,864
Current Assets$944,096$1,106,630$945,536
Long-Term Liabilities$198,333$215,102$231,464
Current Liabilities$285,300$435,751$463,762
Total Net Assets$871,258$898,771$712,638
Prior Three Years Top Three Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar Amount --HUD $1,448,751US Dept. of Housing & Urban Dev. $1,426,857
Second Highest Funding Source & Dollar Amount --DMHAS $718,606The Carolyn Foundation $30,000
Third Highest Funding Source & Dollar Amount --DOH $564,604Broadway Cares/Equity Fights AIDS Inc. $7,500
Capitial Campaign
Currently in a Capital Campaign? No
Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Some financial information from the organization’s IRS Form 990, audited financial statements or other financial documents approved has been inputted by Foundation staff. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. A more complete picture of the organization’s finances can be obtained by viewing the attached 990s and audited financials. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 129 Church Street
New Haven, CT 06510
Primary Phone 203 495-7600
CEO/Executive Director Jim Pettinelli
Board Chair Mr. James Travers
Board Chair Company Affiliation City of Stamford


Related Information

Meet Basic Needs

A strong community not only meets its members’ basic needs but also works to create long-term solutions to their problems. Provide people with affordable housing, enough to eat and access to affordable health care and you enable them to envision a better future for themselves.