The Salvation Army (Milford Service Unit)
The Salvation Army
855 Asylum Avenue
Hartford CT 06105-2817
Contact Information
Address The Salvation Army
855 Asylum Avenue
Hartford, CT 06105-2817
Telephone (860) 702-0000 x
Fax 860-244-0790
E-mail Marjorie.Vrabel@use.salvationarmy.org
Web and Social Media
Mission
The Salvation Army's mission is to meet basic human needs without discrimination and its ministry is motivated by the love of God. The Salvation Army's goal is to help individuals and families deal with the many challenges they face in their daily lives through social, educational, emotional and spiritual development. Every program and service is designed to support and develop self-sufficiency and hope.

The Salvation Army has a history of providing targeted services to Connecticut and Rhode Island through its Southern New England Division’s operations, in this case through the Milford Service Unit. In order to provide services, when individuals or families reach out to The Salvation Army’s Milford Service Unit, a volunteer member of the service unit, referred to as a Community Service Representative, will interview them, with careful research into each client’s situation and available resources. Next, clients are informed of their options and other potential available resources, then provided with vouchers for food and clothing, or a voucher to pay a vendor for rent/utilities assistance. Occasionally, clients may also be referred to other local services and/or to The Salvation Army’s regional services, such as an Adult Rehabilitation Center for those with addiction problems, one of The Salvation Army’s homeless shelters for families, single women or men, or summer programs such as The Salvation Army’s Camp CONNRI, which is offered to young children and older adults throughout Connecticut and Rhode Island. A back-to-school program is also available to provide boots, shoes and backpacks to children.
At A Glance
Year of Incorporation 1899
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years No
Leadership
CEO/Executive Director Commissioner R. Steven Hedgren
Board Chair Ms. Peggy Kelly
Board Chair Company Affiliation Milford Family Resource Center
Financial Summary
 
Projected Revenue $18,427.00
Projected Expenses $18,427.00
Statements
Mission The Salvation Army's mission is to meet basic human needs without discrimination and its ministry is motivated by the love of God. The Salvation Army's goal is to help individuals and families deal with the many challenges they face in their daily lives through social, educational, emotional and spiritual development. Every program and service is designed to support and develop self-sufficiency and hope.

The Salvation Army has a history of providing targeted services to Connecticut and Rhode Island through its Southern New England Division’s operations, in this case through the Milford Service Unit. In order to provide services, when individuals or families reach out to The Salvation Army’s Milford Service Unit, a volunteer member of the service unit, referred to as a Community Service Representative, will interview them, with careful research into each client’s situation and available resources. Next, clients are informed of their options and other potential available resources, then provided with vouchers for food and clothing, or a voucher to pay a vendor for rent/utilities assistance. Occasionally, clients may also be referred to other local services and/or to The Salvation Army’s regional services, such as an Adult Rehabilitation Center for those with addiction problems, one of The Salvation Army’s homeless shelters for families, single women or men, or summer programs such as The Salvation Army’s Camp CONNRI, which is offered to young children and older adults throughout Connecticut and Rhode Island. A back-to-school program is also available to provide boots, shoes and backpacks to children.
Background William Booth founded The Salvation Army in 1865. Booth, a Methodist minister, began a crusade of helping the hungry and homeless who wandered the streets of London, England. Booth recognized that people could not consider or address their spiritual well being if their basic needs of food, clothing, and shelter were not met. Today, more than one hundred and forty years later, Booth's mission lives on through the work of The Salvation Army.

Today, The Salvation Army serves people in 124 countries throughout the world.  Booth had instituted a welfare program that continues today as a practical expression of the dominating spiritual motivation of The Salvation Army.  Aid is given wherever and whenever the need is apparent, without distinction to race or creed.

The Salvation Army is in the business of meeting needs and changing lives, one life at a time. Therefore, The Salvation Army doesn’t just suddenly appear at Christmastime; instead, its programs and social services are available in local communities 365 days a year and include: providing food and shelter for the homeless; emergency food pantry assistance; utilities assistance; after school programs; seniors programs; life enhancement skills; employment skills and placement; emergency disaster relief; and counseling, to name a few.
Impact Last year, the Milford Service Unit reported that 87 family and 11 single-person households, consisting of 336 people in total, were served through its Emergency Assistance program. Furthermore, 88% of all services received were for families with children between the ages of 0-17.

Specifically, the Milford Service Unit provided 12 car seats to the Young Parents Program; 9 camperships to youth, ages 7 – 12; and 75 pairs of shoes and boots and 75 backpacks to children returning to school. In addition, 72 “Tog-a-Teddy” bears were sent to the Milford Senior Center. The Tog-A-Teddy project helped the Milford community in two ways. First, while the seniors used their creativity to dress the bears; they also experienced tactile therapy in the process. Second, the seniors then donated the dressed bears to local emergency services so they may be given to children experiencing a crisis.

The Salvation Army's Milford Service Unit continues to strive to address needs holistically throughout the Milford community, with focus on families and individuals, with regard to their specific circumstances.
Needs The Milford Service Unit continues to experience a major increase in demand for energy assistance, with the cost of utilities having continued to rise in the past year. This service unit also continues to experience an increasing need for boots, shoes and backpacks.
CEO Statement The Milford Service Unit focuses on helping the people of Milford. Since the caring volunteers come from the community they serve, they are sensitive to the needs of those less fortunate from their own community. This connection allows The Salvation Army to be a vibrant part of this area.
Board Chair Statement The Salvation Army’s Milford Service Unit is an important part of the holistic network of services that is unique to the Milford community.
Service Categories
Primary Organization Category Human Services / Salvation Army
Secondary Organization Category Human Services / Emergency Assistance (Food, Clothing, Cash)
Areas Served
Milford
The Salvation Army assists those in need and is often the only available source of help for the working poor, those who do not qualify for other forms of assistance due to exceeding income thresholds.
CEO/Executive Director/Board Comments Throughout the year, the Milford Service Unit offers aid and dignity to the working poor in the community, allowing the individuals and families helped to remain nourished, clothed, educated and warm.
Programs
Description The Milford Service Unit helps individuals and families in crisis to receive food, clothing, gasoline, transportation, utility assistance, medical transportation, medical/dental examinations, immunizations, prescriptions and equipment such as wheelchairs, walkers, dentures, eyeglasses, hearing aids and other social services as needed.
Population Served Adults / Families / At-Risk Populations
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. 70% of those served will not return for assistance, as they will have become fully self-sufficient, having overcome their temporary crises through the assistance provided by The Salvation Army.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. Community Service Representatives keep track of the services provided, detailed by the population served and when assistance was given. Statistics are then provided by the service unit to The Salvation Army's Southern New England Divisional Headquarters on a quarterly basis.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. The following presents a typical scenario of a family in need who comes to the Milford Service Unit looking for assistance:  

A family of four has fallen behind on their electric bill. Through The Salvation Army's Community Service Representative, they are able to make a payment on their bill, which allows them to be accepted to a matching payment program with the electric company. In the end, they are able to keep their electricity on and avoid a shut off. This in turn improved their credit, which allowed them to refinance some other bills, and thus avoid having to apply for state assistance or rely on additional social services assistance agencies.
Description Each year, The Salvation Army’s Milford Service Unit assists hundreds of Milford children by providing them with backpacks filled with vouchers to purchase boots and shoes and back-to-school supplies, which are distributed through the town's Youth and Social Services Department. As a result, children are better-prepared for school, reducing stress on the family and freeing up other funds to meet other needs.
Population Served Families / K-12 (5-19 years) / At-Risk Populations
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. 100% of the children served will have the supplies they need to succeed, with their families at ease knowing that their children are prepared for school.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. 50% of the families served will not need to request further financial assistance, as they will be able to meet their own needs due to not having to pay for back-to-school items, applying the money saved elsewhere.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. Community Service Representatives keep track of the services provided, detailed by the population served and when assistance was given. Statistics are then provided by the service unit to The Salvation Army's Southern New England Divisional Headquarters on a quarterly basis.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. The following presents a typical scenario of a family in need who comes to the Milford Service Unit looking for assistance:

A single mother with two children has an electric bill she needs to pay, but has been considering postponing payment so that she can furnish her children with new shoes, backpacks and supplies for school. Fortunately, through The Salvation Army, she is able to receive these items and is able to pay her electric bill, allowing her to avoid having to make any sacrifices.
CEO/Executive Director
Commissioner R. Steven Hedgren
Term Start Aug 2010
Email Steve.Hedgren@use.salvationarmy.org
Experience Commissioner Hedgren functions in a role akin to the CEO for The Salvation Army as a corporate entity. Major Thomas A. Schenk and Mr. Richard D. Allen are both authorized by the Board of Trustees to execute documents on behalf of the Board of Trustees and The Salvation Army.
Co-CEO
Lt. Colonel William R. Carlson
Term Start Aug 2010
Email William.Carlson@use.salvationarmy.org
Experience Lt. Colonel Carlson functions in a role akin to the Co-CEO for The Salvation Army as a corporate entity. Major Thomas A. Schenk and Mr. Richard D. Allen are both authorized by the Board of Trustees to execute documents on behalf of the Board of Trustees and The Salvation Army.
Staff
Number of Full Time Staff 1
Number of Part Time Staff 1
Number of Volunteers 8
Staff Retention Rate 100%
Staff Demographics - Gender
Male
Female
Unspecified
Senior Staff
Title Service Extension Field Representative
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Board Chair
Ms. Peggy Kelly
Company Affiliation Milford Family Resource Center
Term Oct 2011 to Sept 2012
Email pkelly@milforded.org
Board of Directors
NameAffiliation
Ms. Erica Bento Milford Dept. of Human Services/Milford Youth and Family Services
Ms. Hillary Burr Milford Dept. of Human Services/Milford Youth and Family Services
Treasurer Joan Canavan Community Volunteer
CSR/Camp Statistician Lesley Darling Milford Health Department
Ms. Melissa Dubiel Milford Dept. of Human Services/Milford Youth and Family Services
Ms. Deepa D. Joseph MPHMilford Health Department
Chairman Peggy Kelly Milford Family Resource Center
Ms. Nancy Moran Community Volunteer
Ms. Karen Schur LCSWYoung Parents Program of Milford
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 0
Female 9
Unspecified 0
Governance
Board Term Lengths 0
Board Term Limits 0
Written Board Selection Criteria Under Development
Written Conflict of Interest Policy Yes
Percentage Making Monetary Contributions 0%
Percentage Making In-Kind Contributions 80%
Constituency Includes Client Representation No
Risk Management Provisions
Accident and Injury Coverage
Automobile Insurance
Commercial General Insurance
Disability Insurance
Employee Benefits Liability
Employee Dishonesty
Employment Practices Liability
General Property Coverage
Workers Compensation and Employers' Liability
Board Co-Chair
Ms. Joan Canavan
Company Affiliation Community Volunteer
Term Oct 2011 to Sept 2012
Additional Board/s Members and Affiliations
NameAffiliation
Major Glenn C. Bloomfield Internal - First Assistant Treasurer, Trustee/Self-employed Minister
Lt. Colonel William R. Carlson Internal - Vice President, Trustee/Self-employed Minister
Commissioner R. Steven Hedgren Internal - President, Trustee/Self-employed Minister
Lt. Colonel Barbara A. Hunter Internal - Trustee/Self-employed Minister
Lt. Colonel Kenneth W. Maynor Internal - Trustee/Self-employed Minister
Lt. Colonel James W. Reynolds Internal - Treasurer, Trustee/Self-employed Minister
Commissioner William A. Roberts Internal - Chairman of the Board, Trustee/Self-employed Minister
Major Thomas A. Schenk Internal - Secretary, Trustee/Self-employed Minister
Lt. Colonel Mark W. Tillsley Internal - Trustee/Self-employed Minister
 
 
Financials
Fiscal Year Start Oct 01 2010
Fiscal Year End Sept 30 2011
Projected Revenue $18,427.00
Projected Expenses $18,427.00
Spending Policy N/A
Documents
IRS Letter of Exemption
IRS Determination Letter 2010
Other Documents
Other Documents 3
NameYear
Document Destruction Policy2002View
Detailed Financials
Prior Three Years Expense Allocations Chart
Fiscal Year201120102009
Program Expense$18,754$14,100$14,668
Administration Expense----$0
Fundraising Expense----$0
Payments to Affiliates------
Total Revenue/Total Expenses1.141.231.45
Program Expense/Total Expenses100%100%100%
Fundraising Expense/Contributed Revenue0%0%0%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201120102009
Total Assets----$0
Current Assets----$0
Long-Term Liabilities----$0
Current Liabilities----$0
Total Net Assets----$0
Prior Three Years Top Three Funding Sources
Fiscal Year201120102009
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Solvency
Short Term Solvency
Fiscal Year201120102009
Current Ratio: Current Assets/Current Liabilities------
Long Term Solvency
Fiscal Year201120102009
Long-Term Liabilities/Total Assets------
Capitial Campaign
Currently in a Capital Campaign? No
Comments
CEO Comments Due to not exceeding required financial thresholds, The Salvation Army's Milford Service Unit does not have an independent audited financial statement conducted.
Foundation Staff Comments This organization is exempt from completing the Form 990. 

This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation.  The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address The Salvation Army
855 Asylum Avenue
Hartford, CT 061052817
Primary Phone 860 702-0000
CEO/Executive Director Commissioner R. Steven Hedgren
Board Chair Ms. Peggy Kelly
Board Chair Company Affiliation Milford Family Resource Center

 

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