The Connection's mission is Building Safe, Healthy, Caring Communities and Inspiring People to Reach Their Full Potential as Productive and Valued Citizens. We carry out our mission by providing programs in three primary service areas: Behavioral Health, Family Support Services, and Community Justice. Each month 7,000 Connecticut residents are assisted through The Connection. Our services increase the health and wellness of our clients and our communities, as well as save valuable taxpayer dollars.
The Connection was one of Connecticut's first agencies to initiate community-based treatment programs. We have found repeatedly, and research has shown, that services provided in the community are especially effective – helping the person or family in need, as well as contributing to the well-being of the community. We strive to offer the community a chance to recognize the power and benefits of caring for people and supporting their ability to grow.
We embrace the “housing first” model of care, based on the concept that a homeless individual or household's first and primary need is to obtain stable housing, and that other issues that may affect the household can and should be addressed once housing is obtained. Our efforts with clients in every program area are focused on securing stable housing and acquiring the entitlements; skills; and educational, vocational, and community supports needed to maintain that housing.
A central element of the programs and services we provide is securing safe, affordable housing that is of a standard we would expect for anyone in our family. The “bricks and mortar” component of The Connection, The Connection Fund, was incorporated in 1989 by the Board of Directors of The Connection, Inc., to develop affordable housing and community facilities.
1. Diversify funding to help maintain the quality of our programs and services in the face of the current economic conditions.
2. Expansion of Entrepreneurial services – Peer, vocational, expanded food services to assist clients with community re-entry
3. Balanced/strategic growth
4. Respond effectively to Health Care Reform by positioning The Connection as the preferred provider for both behavioral and (eventually physical health) care needs for our clients and their families.
5. Increase agency's system infrastructure through the purchase of updated information technology and services.
We are proud of our long history of innovation. Many of our programs have been the first of their kind in the state. Examples are Liberty Commons, the first supportive housing program in Connecticut, which just celebrated its 20th anniversary; our Center for the Treatment of Problem Sexual Behavior, a nationally-recognized program that promotes public safety by treating sex offenders; and Supportive Housing for Families®, a unique family reunification program. The Connection's Intensive Supportive Housing for Families (ISHF) program, which is modeled on the SHF® program, is a 5-year initiative to develop, implement, and study the effectiveness of a supportive housing program for families who come to the attention of the child welfare system and present with severe housing issues and high service needs. And our Institute for Innovative Practice®, The Connection’s research arm, that works with several universities to conduct research that improves client outcomes and informs best practices.
has been an honor and privilege to serve on The Connection Board since 2008.
During this time I have watched it grow a single program established for
adults struggling to overcome addictions to a $44 million agency that provides
programs in three distinct program areas: Family Support Services,
Behavioral Health, and Community Justice. From our beginnings, The
Connection’s vision has been to be the best possible provider of services to
vulnerable populations in each of our service areas. Through the years we have
diversified our program areas and funding sources to ensure our ability to meet
the complex service needs of our state. Today we are funded by five State
agencies: The Department of Children and Families, Department of Mental
Health and Addiction Services, Department of Correction, Court Support Services
Division, and the Department of Social Services; three Federal
agencies: Housing and Urban Development, Substance Abuse and Mental Health
Services Administration, and Administration for Children and Families; and many
private funders including the Community Foundation for Greater New Haven and
the United Way.
diversity in programming and funding has provided stability and opportunity and
has made it possible for us to launch The Connection Institute for Innovative
Practice, which offers collaborative research, advocacy and smart public policy
for vulnerable populations, along with training in best practices and
non-profit development. The Institute collaborates with
leading universities including Wesleyan University, University of New Haven,
Yale Program on Recovery and Community Health, Central Connecticut State
University, and the University of Connecticut to implement research practices
that guide the quality of our services.
we face include hiring and keeping highly qualified staff and the move
toward fee for service funding strategies which not only require more data but
also require higher levels of training and expertise among staff. Ensuring that
our many facilities are of a standard that we would expect for anyone in our
family poses a considerable challenge in the face of rising costs and flat
unemployment rates pose a considerable challenge for many our clients because
maintaining stable employment is a critical component of their recovery and
community reintegration. When our clients are discharged from our programs
without stable employment, their risk for relapse and recidivism skyrockets.
Thus, our agency makes a strong effort to develop relationships with
businesses and find jobs for our clients.
forward we will continue to seek to broaden our funding base by identifying
underserved populations and areas of critical need and seeking to become the
best, most innovative provider of services in these identified areas. We will
also continue to seek to diversify our funding base through private fundraising
from individuals, corporations, and foundations, as well as through state and
federal governments and through national grant making organizations.
Going forward with these funds we will, as always, seek to contain costs
wherever possible while increasing the breadth and quality of our services.
Park Street Inn (PSI), is a 15-bed Residential Living Center designed to meet the needs of adult individuals who have histories of multiple or prolonged hospitalizations due to mental illness, and who face complex challenges that complicate their recovery. PSI is operational 7 days a week, 24 hours per day, with a staff to resident ratio of 1 to 8. PSI is an innovative, multidisciplinary collaboration between The Connection, Fellowship Place, Yale Program For Recovery and Community Health, and Hill Health Corporation. The program provides a therapeutic, homelike atmosphere, where residents can safely address their individual needs. Through a high-structure, low demand community setting, the PSI program provides residents with a period of transition designed to assist them in gaining the skills they need to live more independently in the community.
The Park Street Inn program is designed to meet the needs of persons who require a high level of support to assist them in developing fundamental skills that will allow them to return to their community of origin or community of choice. Education of the resident is an integral part of helping them learn the skills necessary to maintain independence in the community. PSI focuses on those skills that a person would use in their daily activities to live and function independently. A number of PSI program graduates, previously institutionalized for decades, have been living independently in the community for several years. Clinical and psychiatric services are provided on-site. The medical needs are addressed by on-site nursing from the Hill Health Corporation. The Yale Program for Recovery and Community Health (PRCH) provides staff training and consultation as the philosophical commitment to supporting an individualized process of recovery is put into day-to-day practice.
The Outreach and Engagement Project is an interagency endeavor that includes Columbus House, Inc., Hill Health Corporation, and Marrakech Behavioral Health Services. This multi-agency team provides a range of community-based services to homeless adults, ages 18 years and older, with serious mental illness and/or chronic substance abuse who are currently not engaged in treatment and other services, or who have a history of being discharged from treatment for non-compliance. The services are provided along a continuum, from case finding and engagement to transition to traditional treatment and services. Outreach/Case Finding is conducted in small teams at regularly scheduled times Monday through Friday. Outreach sites include designated street and highway bridges, soup kitchens, shelters, and public locations such as the public library, the New Haven Green, and the train station. Outreach activities serve to identify potential clients and screen for program eligibility.
In the short-term, Outreach & Engagement Team Members focus on procuring basic needs such as food, clothing, shelter, and access to acute medical care. Efforts are made to reduce potential harm to the individual from such causes as both imminent and chronic exposure; untreated medical conditions; persistent substance abuse; and risky sexual behavior. In the longer-term, referrals and linkages to various needed services, including Entitlements; Behavioral and medical treatment and care; Supportive/supported housing, shelter, sober house or drop-in center; Vocational and educational services; and Specialized services for seniors. Services are also provided to individuals with ABI, developmental disabilities, HIV, or in need of residential or nursing home care. Coordination of services with other providers and transition of services to new providers is is also provided.
There is a strong emphasis on building a therapeutic rapport, especially with those whose illness, addiction, or prior experiences have left them distrustful of service systems. The goal is to increase the acceptance of treatment and services, leading to improved quality of life and stability in the community. Services at Outreach and Engagement are designed and implemented to support recovery, health and well-being; enhance the quality of life; reduce symptoms and hospitalization; increase resilience; restore and/or improve level of functioning and support the integration of the person served back into his/her community of choice. Securing basic needs such as food, clothing, shelter, access to medical care, is the first step, with the ultimate goal of transferring a client to traditional, long-term services and/or natural supports.
Successful completion of educational programs and classes, continued participation in recovery and therapeutic groups, achieving GED, diploma or other degree or certification, successful graduation from program, successful re-integration into community and ability to maintain independence, finding and keeping a job.
Counselor notes, client self-report, active participation in therapeutic and recovery groups, successful completion of educational programs. TCI also utilizes consumer satisfaction surveys, required by our state funding agencies, that help to evaluate all services and provide information for service planning on an annual basis.
Supportive Housing for Families® (SHF®) program, established in 1996, provides
families served by the Connecticut Department of Children and Families helping
parents become reunited with children who have been placed in foster care, or
prevents the placement of children in foster care by providing safe, quality,
affordable and permanent housing; intensive case management services; referrals;
advocacy; crisis intervention; coordination of substance use treatment; provision
of children’s services; educational support and parenting training; and
counseling services. Our mission is to help families thrive by finding homes in
safe, nurturing neighborhoods, achieving economic independence, developing
healthy relationships, and providing their children with a stable and caring
home environment. SHF® is located throughout the state, with offices in New
Haven, Groton, Middletown, Hartford, Waterbury, Torrington, Danbury and
Bridgeport. Primary funding comes from the Department of Children and Families.
Primary funding is from the Department of Children and Families.
The REACH program is a scattered
site supportive housing for individuals re-entering the community from the
correctional system who are eligible for parole but unable to locate
appropriate housing. The intent of the program is to assist clients in reenter
the community by providing the supports necessary for independent living. Participants
are provided with intensive case management and stay in the program for
approximately four to six months. REACH provides scattered site apartments that are subsidized based on the tenant’s income. Program services include: referrals to mental
health and other treatment providers; vocational support; assistance with educational
opportunities; and transportation assistance.
Member, South Central Behavioral Health Network, & Community Services NetworkFounding member, Greater New Haven Alliance to End Homelessness The Outreach and Engagement project for homeless adults is a collaboration between TCI, Columbus House, Marrakech, and Hill Health Corp. Supportive Housing for Families Program collaborates with agencies statewide. In New Haven we collaborate with BH Services. Recovery House, a collaboration with Advanced Behavioral HealthCommunity Reporting Engagement Support and Training (CREST) Center, a community-based day reporting program a partnership between TCI, Fellowship Place, and the Connecticut Mental Health Center.* Ruoppolo Manor Support Services program and the Robert T. Wolfe Apartments provided in collaboration with the Housing Authority of New Haven.* West Village Supportive Housing program, to help end chronic homelessness, a collaboration between the TCI, Alpha Community Services and Community Builders.* The Park Street Inn, a partnership with Fellowship Place, and Hill Health Corporation * Administration for Children and Families intensive rapid rehousing program, a partnership with UCONN and CT Dept. of Children and families.
Indirect Public Support HelpIndirect public support represents revenue received through solicitation campaigns. This includes funding United Way and other federated fundraising organizations, but does not include donor designated contributions.
Earned Revenue HelpEarned revenue represents income generated in direct exchange for a product or service.Earned income includes income from government contracts.
This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
A strong community not only meets its members’ basic needs but also works to create long-term solutions to their problems. Provide people with affordable housing, enough to eat and access to affordable health care and you enable them to envision a better future for themselves.
Greater New Haven’s vibrancy is linked to its communities’ support of its neighborhoods, public gardens and sports, as well as its commitment to the protection of its people and pets.
A healthy community is a rich community. When we enjoy good health, when we engage in wellness activities – and when we support people living with disease or disabilities -- there are profound physical and psychological benefits. Simply put, we are all stronger and happier. To support the health and wellness initiatives in your community is to put good health within reach of all.
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