Hannah Gray Home
235 Dixwell Ave
New Haven CT 06511-3415
Contact Information
Address 235 Dixwell Ave
New Haven, CT 06511-3415
Telephone (203) 907-4052 x
Fax 203-907-4057
E-mail hannahgrayhome@gmail.org
Web and Social Media
To carry out the will of the late Ms. Hannah E. Gray of New Haven, Connecticut, by maintaining a home in New Haven for indigent elderly persons in need of residential care.
At A Glance
Year of Incorporation 1987
Organization's type of tax exempt status Public Supported Charity
CEO/Executive Director Robert Page
Board Chair Howard K. Hill
Board Chair Company Affiliation Howard K. Hill Funeral Services
Financial Summary
Revenue vs Expenses Bar Graph - All Years
Mission To carry out the will of the late Ms. Hannah E. Gray of New Haven, Connecticut, by maintaining a home in New Haven for indigent elderly persons in need of residential care.
Background Hannah Gray was a laundress and seamstress who used part of her income to promote the anti-slavery movement and support her church. Through her will, Gray donated her house at 158 Dixwell Avenue (no longer standing) to be used as a refuge for "indigent colored females." Because her will did not include funding to administer the house, it was almost sold for delinquent taxes in 1904. It was saved by the Women's Twentieth Century Club, an organization of African American women that took responsibility for maintaining it. The present Hannah Gray House at 235 Dixwell Avenue, acquired in 1911 and accommodating more residents than the original structure, continues in operation in accordance with its founder's goals. The building is included in the Winchester Repeating Arms Company National Register Historic District.   

Hannah Gray Home was renovated and expanded and re-opened to serve low-income women and men in 2010.
Impact  Accomplishments
1. We have re-stabilized the operation of the Hannah Gray Home after review by our strong and able Board determined that there was a need to appoint a new director, which has been accomplished.
2. Hannah Gray Home is in the midst of negotiation with the banks that hold the mortgage on the property, which was revaluated at $1.7 million last summer, down from the $2.8 mission, the value at the time the mortgage was written.
3. Hannah Gray was able to persuade the State Department of Social Services to increase the daily rate for each of the 20 beds from $92.00 to $108.00 of compensation to Hannah Gray Home, which was accomplished September 2013.
4. Hannah Gray has been able to meet the 90% occupancy requirement of the State Department of Social Services, but recognizes the need to reach its capacity with a mix of women and men who are best served by the mission or Hannah Gray.
5. Hannah Gray has begun to be seen as the way back home for low-income older adults who grew up in the Dixwell-Newhallville neighborhood, and want to live here as they age. Half of our residents have lifelong, strong personal and family ties to these proud and historic neighborhoods.
1.  to fund cash flow reserves at a level that reflects actual payment delays by DSS.
2.  to develop and complete strategic plan for 2015 - 2019, including recruitment of new board members with expertise in areas of targeted growth for Hannah Gray Home, the development and execution of a marketing plan, staff recruitment and training, development of collaborative partnerships with residential care providers statewide and primary referral sources, and to develop a more diversified revenue stream, including small and medium size donors
3.  to maintain resident occupancy at 90% and above
Needs 1. Hannah Gray Home is working to resolve a significant loss of property value relative to the Home’s mortgage. The loss resulted from the impact of nation's real estate crisis upon the real estate across the country.
2. The State Department of Social Services is in the midst of implementing new systems of enrollment and payment for its target residential population Long delays in processing RCH home applications are common. Consequently DSS payments to the Home, as well as other RCH’s, all are delayed. These two things are causing enormous operational challenges.
3. We and others in the RCH industry face a significant problem in obtaining staff with the training to provide the 24/7 care that we intend to deliver. Also, we are prohibited by DSS from building into our budget line items for contractual nursing services that DSS reimburses, despite the apparent need.
4. Our residents face the health challenges outlined in the State Plan on Aging and in the report "Urban Apartheid," resulting from high rates of chronic illness, including hypertension and diabetes. Additionally, access to professionally trained experts in geriatrics, including multicultural competencies and bi-lingual capacity, present daily challenges. We are implementing an improved nutrition program, but would like to complement this service for our residents with on-site nurse consultant services as needed, smoking cessation interventions and exercise programs.
5. There is a crisis of leadership in our community, but there is renewed energy, new resources, a new group of compassionate and visionary leaders who are beginning to work together. Hannah Gray Home is part of the seeding of that new leadership, but needs support in order to play a strong role in the revitalization of this area.
CEO Statement Hannah Gray Home
235 Dixwell Avenue
New Haven, CT 06511
(203) 907-4052

Hannah Gray, an African American woman of remarkable stature and ambition, worked hard all of her life as a seamstress and laundress. I imagine that out of her labors and selflessness arose her vision, over 150 years ago, to give shelter to indigent women, a vision that continues today.
We hold in trust today her vision of "maintaining a home in New Haven for indigent elderly persons in need of residential care." The home she left to her community is in the heart of the historic Dixwell neighborhood, a stone’s throw from two other historic landmarks: Dixwell Congregational Church (193 years old); Varick AME Church (196 years old). Sitting amongst these historic landmarks and slated for a $1,000.000 renovation is the much beloved Q House. Our Mayor is committed to a Q House renovation as well as the revitalization of the business district that stretches all the way down to Broadway. Situated next door to Hannah Gray is the Ella B. Scantlebury apartments, a stately and lovely retirement home for our community’s elderly.
Conspiring with the values, memories and legacies of these great African American institutions, a new cadre of committed leaders has put a remarkable transformation in motion.   Faith and nonprofit leaders are collaborating to make their respective historic missions relevant for today’s members of our community. People who grew up in this neighborhood are turning to the community for worship, a place to live and place to socialize. They are turning to Hannah Gray for a place close to home as they age and find themselves in need of help. They are economically poor, but rich in the dignity they carry with them into their old age. Half of our residents came from these streets as children. The new Q House will be a settlement house, with a focus on youth, but with room for activities across the generations. We have people in our mix who grew up playing at the old Q House. The old and the young will be stronger and nurtured for the chance to know each other and to interact in this neighborhood. The leadership of our policing district is committed to helping the residents of Hannah Gray Home to be safe. Indeed, one of our officers is looking forward shortly to using us to house a beloved family member.
As we navigate financial turbulence that is not of our making, please help us to weather the storm. We have few institutions that have come out of the African American community, that have leaders from that community, and that are prepared to serve the community. Help us to keep the legacy of Hannah Gray vital and far reaching for another 100 years. We inherit her vision boldly and actualize it with the same compassion and hard work that now comprise her legacy. We have put some of our turbulence behind us and are striving to serve the community. We will resolve our difficulties and come “round right,” but we need your help. We need it now.


Robert Page, LCSW, BCD
Executive Director
Board Chair Statement Hannah Gray Home
235 Dixwell Avenue
New Haven, CT 06511
(203) 907-4052 (T)   (203) 907-4057 (F)

To the Community Foundation of Greater New Haven:
This has been a year of great challenges for the Hannah Gray Home, but the challenges have made us stronger. Our Board had to replace the former administrator. We have hired Mr. Robert Page, who is superbly qualified by virtue of his twenty-five years as the executive director of the Dixwell/Newhallville Community Mental Health, his combination of administrative and clinical experience, his previous membership on the Hannah Gray Home Board, and his many relationships in this neighborhood, City and with key State agency leaders. Additionally, we take great pride in the work that the Hannah Gray Home trustees and board members did to renovate and restore the Home. We are reconstituting the Board and taking on the Home’s new challenges with the same vigor and determination that made the Hannah Gray Home renovations a reality.

We have had to take on two different but related financial crises. Our mortgage was written at a time when the real estate market was at its peak. In the most recent revaluation of the Hannah Gray Home, the value was found to have dropped from $2.8 to $1.7 million. We are negotiating with the consortium of banks and with the Greater New Haven Community Loan Fund to sort this out and continue with the mission of the Home. We are determined to resolve this in a way that protects this essential community asset in the heart of the historic Dixwell community. Toward that end, we have been reassured that the bank consortium is interested in the preservation of the Hannah Gray Home.

The second half of the financial crisis is the failure by the State Department of Social Services (DSS) to pay us in a timely manner for services rendered, a problem we share with every other residential care home in the State. DSS is also exceedingly slow in processing consumer benefit applications. Financial hardships for both residents and Hannah Gray stem from well publicized and chronic information system problems at DSS.  Implementation of a new DSS information system impacted DSS clients negatively across multiple DSS programs, not only those in residential care homes. Our cash flow difficulties affect our ability to keep up with the Home’s monthly expenses. We are happy, however, to report that we are working with DSS and others on these financial issues and have made progress. For instance, DSS management engaged the Home board and new management in re-opening the daily rate assigned to Hannah Gray as a Residential Care Home. DSS management granted in July 2013 an increase from a daily rate of $92.00 per day to $108.00. The Home began receiving the increase in the fall of 2013. Collaborations such as these add to our positive momentum, stability of day-to-day operations and bank negotiations.

We are asking the Community Foundation to help us with our push beyond the Great Recession and its sequelae. We are adapting to our circumstances through strategic planning and partnerships with neighboring agencies and institutions. We see the great need that is growing daily as the number of older adults increases. Hannah Gray Home can be a place of welcome and quality to serve the Dixwell-Newhallville neighborhood and the wider community. We also recognize the potential for jobs as the care needs of our population rises. We want to make sure that people who care for our elders are well-trained and earn a living wage. These things are being talked about by policy -makers. We intend to honor the woman who, more than a century ago, set the course toward leadership today with her very practical donation of her home. We see her legacy as a beginning, not an end. 

As President, I am proud of the work of our Board in taking on every challenge that has come our way. We invite the Foundation and the wider community to join us in these challenges and their intended benefits for our beloved community.

Yours truly,

Howard K. Hill
Service Categories
Primary Organization Category Housing, Shelter / Senior Citizens' Housing, Retirement Communities
Areas Served
New Haven
State wide
Hannah Gray Home receives referrals from New Haven and this region primarily.  At present, half of our residents have personal or family ties to this neighborhood.  As a residential care home licensed by the State, we are required to accept applications from anywhere in the State.
Description Basic services include 3 meals a day in a common dining area, housekeeping and laundry services, recreational activities and 24-hour a day supervision.  Staff members supervise medications that residents self-administer, help with scheduling appointments as needed, and can help with activities of daily living such as bathing grooming, dressing, and mobility. 
Population Served Aging, Elderly, Senior Citizens / At-Risk Populations / Elderly and/or Disabled
Program is linked to organization’s mission and strategy Yes
CEO/Executive Director
Robert Page
Term Start July 2013
Email Robert.Page@hannahgrayhome.org
Experience Robert Page, LCSW, BCD
Executive Director
Hannah Gray Home
235 Dixwell Avenue
New Haven, CT 06511
Born and raised in Erie, Pennsylvania, Robert is one of nine children. An avid student of human behavior and world religions, he studied theology and philosophy at Erie's Gannon University. After completing his bachelor's work at Gannon in 1980, he and his wife Lynn relocated to New Haven where she began working at Yale New Haven Hospital as a registered nurse. Robert attended Yale University Divinity School and the University of Connecticut School of Social Work. Upon completion of his studies, he began working as a clinical social worker for Family Counseling of Greater New Haven in 1984. Shortly after he was promoted to manager of the Guilford branch of Family Counseling where he developed a child guidance service. Concerned that New Haven's urban community benefit from the advances in the behavioral health field, Robert worked briefly as the Chief Psychiatric Social Worker for the Hill Health Center and Coordinator of the New Haven School Based Clinics. He then became the Chief Executive Officer of Dixwell/Newhallville Community Mental Health in August of 1989.
He is founder of Mental Health Associates of Greater New Haven, a private practice, which he has maintained for nearly 30 years. In this endeavor, he has served as a mental health consultant to Head Start and provided seminars with his colleague, Amy Bloom, for Smith College, the National Association of Social Workers, Yale Psychiatric Institute, the Clinical Society for Clinical Social Work, the Connecticut Mental Health Center and others. They have presented to clinical and academic audiences on "The Impact of Race and Ethnicity on Psychotherapy." Robert has held teaching positions at Southern and Western Connecticut State Universities. He worked in the former as a clinical supervisor and adjunct faculty member of social work and the latter as an assistant professor of social work.
As a community mental practitioner and advocate, Robert is a Board Certified Diplomat in Clinical Social Work. After 25 years of clinical, community and administrative services, he recently retired from his position as CEO of Dixwell/Newhallville Community Mental Health Center. Although it took several years, he helped establish a community-based, readily accessible, culturally competent and professionally staffed mental health and family support service designed to serve New Haven's urban community. Robert recently stepped down as vice president of Hannah Gray to serve as its executive director and to proudly embrace Hannah Gray’s legacy of over 150 years.
Number of Full Time Staff 5
Number of Part Time Staff 4
Number of Volunteers 0
Number of Contract Staff 4
Staff Retention Rate 67%
Staff Demographics - Ethnicity
African American/Black 9
Asian American/Pacific Islander 0
Caucasian 0
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 4
Female 5
Unspecified 0
Former CEOs and Terms
Tom Creuss Jan 2012 - Nov 2011
Ray Creuss Nov 2011 - May 2013
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation N/A
Non Management Formal Evaluation N/A
  • Dixwell Congregational Church: We have implemented a new shared snow removal agreement, and the Church is now allowing Hannah Gray Home to use its Amistad Room for Board meetings. We are preparing promotion materials to encourage use of Hannah Gray Home by members.
  • Varick AME Church: We are preparing promotion materials to encourage use of Hannah Gray Home by members.
  • Hill Health Center: Several residents utilize the Dixwell branch of the Cornell Scott Health Center, with staff reaching out and engaging both medicine and mental health services to increase resident appropriate use of these neighborhood services. We are exploring delivery of on-site services, such as nutrition and how to manage diabetic conditions.
  • Ella B. Scantlebury: We have engaged our neighbor’s leadership in discussions of shared services, procurement, management, etc. 
  • Newton-Foster Homecare: They have the capacity to train and certify individuals as Certified Nursing Assistants (CNA) and in the provision of home healthcare. We are in discussion of how we might take advantage of this resource, especially ongoing training of Hannah Gray staff.
  • Q House Committee: Alder Jeanette Morrison will meet with our residents to obtain input from them about how a settlement house concept for the new Q House could benefit them.
  • City of New Haven: Mayor Toni Harp has been a strong supporter of Hannah Gray Home as a State Senator. Alder Morrison and Alder Delphine Clyburn have referred potential residents to us.
  • Elder Homelessness Committee: Hannah Gray Home is the only Residential Care Home that has participated in conversation about the problem of homelessness among older adults in New Haven and what to do about it.
  • LISC: Hannah Gray Home has asked for preliminary consideration of a request to help to refinance the mortgage on the Home.
CEO Comments
Because Hannah Gray Home has received all of its income from Medicaid, it has not had to be registered with the Department of Consumer Protection by filing the Charitable Solicitation Registration Form.  Now that we are about to embark on fundraising, we will do so.  We are registered with the Secretary of the State and our record can be viewed online:http://www.concord-sots.ct.gov/CONCORD/online?sn=PublicInquiry&eid=9740. Our ID number is 0051082.
 We are a member organization of the CT Association of Residential Care Homes (CARCH). 
Board Chair
Howard K. Hill
Company Affiliation Howard K. Hill Funeral Services
Term May 2013 to May 2016
Board of Directors
James Barber Southern Connecticut State University
Reverend Gerald Hampton Pastor
Ms. Maria Lashley Connoisseur Media, LLC CT
Raquel Santiago Community Renewal Team, Hartford
Johnnie Thorpe Community Member
Patricia M. Wallace Consultant
Regina Winters Zared Achitecture
Board Demographics - Ethnicity
African American/Black 6
Asian American/Pacific Islander 0
Caucasian 1
Hispanic/Latino 1
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 3
Female 5
Unspecified 0
Risk Management Provisions
Commercial General Liability
Accident and Injury Coverage
Directors and Officers Policy
Employment Practices Liability
Improper Sexual Conduct/Sexual Abuse
Professional Liability
Commercial General Liability
Board Co-Chair
Howard K Hill
Company Affiliation Howard K Hill Funeral Home
CEO Comments

There are 3 Trustees of Hannah Gray Home: 
Reverend Anthony Davis
Ms. Sharyn Esdaile
Reverend Eldren D. Morrison
See lease agreement in the "Other documents" section.

Like many real estate projects under construction during the 2006 - 2012, Hannah Gray upon completion was valued at  less than originally projected and financed.  To work out the mortgage issues and to prepare to move Hannah Gray to forward, the Board hired a new executive director with a strong track record as both an administrator and in key program areas, with  many years of experience in the neighborhood.   There are also cash-flow challenges caused by problems at the State Department of Social Services (DSS). Our management plan includes work with other residential care homes and DSS, but also to raise money to enhance our cash reserves to allow for payment delays. We will also raise funds to allow on-site staff training for staff to add additional quality to the services we provide, and to provide professional consultation when nursing expertise is needed beyond the CNA-level. We will increase the safety of our residents, and the efficiency of our staff by installing cameras in corridors.   The next step in the life of Hannah Gray is to create a  3- Year Strategic Plan (2015, 2016, 2017), We will look at administrative basics like medical record keeping; programming that addresses resident nutrition, exercise and recreation, and opportunities to create a new training program and establish additional residential care homes or other community-based, service-enhanced programs.
Fiscal Year Start July 01 2013
Fiscal Year End June 30 2014
Projected Revenue $754,048.00
Projected Expenses $963,137.00
Spending Policy N/A
Credit Line No
Reserve Fund No
Form 990s
FORM 9902012
FORM 9902011
IRS Letter of Exemption
Tax Exempt Letter, IRS
Other Documents
Other Documents 3
Hannah Gray Home Brochure2014View
Department of Public Health License2013View
Detailed Financials
Prior Three Years Assets and Liabilities Chart
Fiscal Year201220112010
Total Assets$3,273,972$3,556,313--
Current Assets$242,664$292,756--
Long-Term Liabilities$3,421,603$3,502,816--
Current Liabilities$58,262$50,384--
Total Net Assets($205,893)$3,113--
Prior Three Years Top Three Funding Sources
Fiscal Year201220112010
Top Funding Source & Dollar Amount -- ----
Second Highest Funding Source & Dollar Amount -- ----
Third Highest Funding Source & Dollar Amount -- ----
Capitial Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
CEO Comments
Hannah Gray is not required to have an audit because our income comes entirely from the State with the exception of a tiny annual payout of less than $5,000 from a single source, an endowment.  The imbalance between income and expense is being worked on.  It is the result of complex problems caused by the Great Depression real estate crisis and payment and application processing delays at the State Department of Social Services.
Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Some financial information from the organization’s IRS Form 990, audited financial statements or other financial documents approved has been inputted by Foundation staff. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. A more complete picture of the organization’s finances can be obtained by viewing the attached 990s and audited financials. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 235 Dixwell Ave
New Haven, CT 065113415
Primary Phone 203 907-4052
Contact Email hannahgrayhome@gmail.org
CEO/Executive Director Robert Page
Board Chair Howard K. Hill
Board Chair Company Affiliation Howard K. Hill Funeral Services


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