Cornell Scott Hill Health Corporation
400-428 Columbus Ave
New Haven CT 06519-1233
Contact Information
Address 400-428 Columbus Ave
New Haven, CT 06519-1233
Telephone (203) 503-3000 x
Fax 203-503-3299
E-mail mmckinna@cornellscott.org
Web and Social Media
Mission
Mission Statement: The Cornell Scott-Hill Health Center mission is to  measurably improve the health and well-being of the communities we serve by providing excellent and compassionate care, accessible to all.

Vision: 
We provide a model of quality and cost-effective health care for all that benefits our community. We advocate with others for our model to be an essential component of any effective solution to health care reform for our state and nation. Partnering with our patients, community, allies and staff is vital to the success and expansion of the service, capacity building, and the advocacy results we produce.
At A Glance
Year of Incorporation 1971
Former Names
Hill Health Center, Hill Health Corporation
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Mr. Michael R. Taylor
Board Chair Mr. Angel Fernandez-Chavero
Board Chair Company Affiliation Aspire Praxis, LLC
Financial Summary
 
Projected Revenue $55,000,000.00
Projected Expenses $54,200,000.00
Statements
Mission
Mission Statement: The Cornell Scott-Hill Health Center mission is to  measurably improve the health and well-being of the communities we serve by providing excellent and compassionate care, accessible to all.

Vision: 
We provide a model of quality and cost-effective health care for all that benefits our community. We advocate with others for our model to be an essential component of any effective solution to health care reform for our state and nation. Partnering with our patients, community, allies and staff is vital to the success and expansion of the service, capacity building, and the advocacy results we produce.
Background
A private, non-profit 501(c)(3) community health center, the Cornell Scott-Hill Health Center is a Federally Qualified Health Center and is accredited by The Joint Commission for the provision of medical, dental and behavioral health services.

The Hill Health Center was the first community health center in Connecticut. Members of the community and the Yale School of Medicine joined forces to form the health center in 1968. Almost 45 years later, the Center serves over 36,000 patients in the greater New Haven Area.

Especially in the early years, health education was critical and the person hired as Director of Training and Education was Cornell Scott, after whom the Center was renamed in 2009. In this position, Scott trained fifteen Hill residents as community health workers, a position that has endured ever since and has been adopted by community health centers around the country. Over the years, Scott played a central role in expanding the quality of the Health Center’s services and shaping national legislation to support community health centers nationwide. 

With one umbrella organization responsible for all of a patient’s needs, doctors were able to communicate easily with patients and track their progress. This model benefitted patients who did not need to juggle multiple doctors as patients in general are more likely to keep their appointments if they’re in one location. This is especially true for lower-income patients who may not have transportation available to travel to multiple medical facilities for appointments.

Other neighborhoods copied the Health Center’s structure for their own health centers. The Center showed the advantages of having a community health center and other neighborhoods and those throughout the country followed suit in the early seventies.

In the nineties, the Center expanded to include behavioral health. The opening of a 29 bed detoxification facility was the first of a series of behavioral health expansions. The Grant Street Partnership, Northside Community Outpatient Services and adult psychiatric services soon followed.

Resources
Siegel, Sarah. “The Convergence of Civil Rights and Health Advocacy. The Establishment of New Haven’s Hill Health Center.” Thesis Paper, Yale University, 2010. Used with permission.

Author Unknown. “Cornell Scott – 1935–2008. A visionary leader in community-based healthcare.” Date unknown.

Huth, Gregory R. “The Hill Health Center: Two Decades – and Growing.”Yale Medicine.Summer, 1989.

Impact

A private, non-profit 501(c)(3) community health center, the Cornell Scott-Hill Health Center is a Federally Qualified Health Center and is accredited by The Joint Commission for the provision of medical, dental and behavioral health services. The Health Center is governed by a volunteer Board of Directors. Over 50% of the Directors always are consumers who use our services. Business New Haven and New Haven Magazine named us a Healthcare Hero in 2014.

During calendar year 2015, our staff provided compassionate, quality, accessible and culturally appropriate health, oral health, behavioral health and enabling services to 36,204 people who made over 259,881 visits. Our 20 care sites which include six school-based health centers are located in New Haven, West Haven, Ansonia, Derby, and Branford.

We provide health care services at reduced fees for uninsured people who meet federally set income guidelines. Our Pharmacy participates in the Federal 340B drug program which allows reduced pricing for medications for our uninsured patients who qualify. We participate in several pharmaceutical assistance programs to benefit our patients. Our pharmacy programs saved our patients over $825,000 last year.

Many of our patients are at high risk for chronic conditions such as diabetes, cardiovascular disease and asthma as a result of being a person of color (46% of our patients), Latino (36%), uninsured (12%) and having an income below the poverty line (61%). We instituted targeted interventions to ameliorate these and other conditions of concern. The quality our services is routinely monitored by our Board of Directors, providers and our Quality Assurance Committee.


We are particularly proud of several accomplishments. The Joint Commission reaccredited us in 2016. Also, The Joint Commission proclaimed us a patient centered medical home (PCMH).  Two satellite health centers were opened: CS-HHC at Connecticut Mental Health Center and CS-HHC at Gateway Community College.
Needs

Our top 5 most pressing needs are:

1. Physical space constraints limit the quantity of services we can provide.

2. Ongoing staff development/training to keep up with state of the art medical, dental and behavioral health practices is important.

3. We would like to increase community awareness of the breadth of services we offer.

4. To meet community needs we need to double the number of women served by the Village of POWER. The Program provides 30 women struggling with substance abuse, homelessness, mental health challenges or HIV/AIDS with linkage to care, increasing awareness of community resources and support, and training in money management, personal care, self-advocacy, social relationship development and life management skills.

5. The Insulin Bank is a fund utilized to provide diabetic supplies and medications such as insulin to people with diabetes who are under severe financial distress. About $5,000 is needed to meet patients’ needs in the upcoming year.

CEO Statement

A private, non-profit 501(c)(3) community health center, the Cornell Scott-Hill Health Center is a Federally Qualified Health Center and is accredited by The Joint Commission for the provision of medical, dental and behavioral health services. The Health Center is governed by a volunteer Board of Directors. Over 50% of the Directors always are consumers who use our services for their care. Business New Haven and New Haven Magazine named us a Healthcare Hero 2014.

During calendar year 2015, our staff of over 500 dedicated people provided compassionate, quality, accessible and culturally appropriate health, oral health, behavioral health and enabling services to 36,204 people who made 259,881 visits. Our 20 care sites which include six school-based health centers are located in New Haven, West Haven, Ansonia, Derby, and Branford. Our services are offered in many languages.

As a Federally Qualified Health Center, we provide health care services at reduced fees for uninsured people who meet federally set income guidelines. Our Pharmacy participates in the Federal 340B drug program which allows reduced pricing for medications for our uninsured patients who qualify. Also, we participate in several pharmaceutical assistance programs to benefit our patients. Our pharmacy programs saved our patients over $825,000 last year.

Many of our patients are at high risk for significant chronic conditions such as diabetes, cardiovascular disease and asthma as a result of being a person of color (46% of our patients), Latino (36%), uninsured (12%) and having an income below the poverty line (61%). We have instituted targeted interventions to ameliorate these and other conditions of concern. The quality of all of our services are routinely monitored by our Board of Directors, providers and our Quality Assurance Committee.

Michael R. Taylor
Chief Executive Officer
Cornell Scott-Hill Health Corporation
Board Chair Statement

Almost 50 years ago the Cornell Scott-Hill Health Center, or Hill Health Center as it was first known, opened its doors on Columbus Avenue and became of part of the Hill community here in New Haven. From day one, you welcomed us with open arms, inviting us into your lives and your families. You made us feel like we were part of something bigger. And for that we are very grateful.

Since then we have grown and expanded and now serve communities throughout New Haven County. In total, we operate nineteen care sites including school-based health centers and imbedded primary care clinics at community partner sites. And at each one, just as with the Columbus Avenue, we have been welcomed with open arms.
 
We are welcomed because we bring valuable services to the communities that we join. We provide them with medical, dental and mental healthcare as well as host of specialty services. Additionally, we offer groups and classes covering everything from smoking cessation to art therapy. These are all important resources that the people of these communities may not otherwise have access to if we didn’t exist. In fact, patients often tell me just that. They say, “Where would I go if the health center wasn’t here?”
To those who ask, I say, "Do not worry.  We are not planning to go anywhere." And we're not.  We are committed to serving the communities that we already do and hope to continue our path of growth so that we can serve even more people in need.
However, we can’t do it alone. Your support is needed. That is why I am asking you to please consider making a donation to the health center. Your money will go toward valuable programs such as our pharmacy fund, which provides financial assistance for individuals who are experiencing difficulty in paying for medications.
 
Donating is easy.  You can visit www.giveGreater.org. So please consider taking some time to donate today.
 
Thank you, in advance, for your support.  It is greatly appreciated.
 
Andrea Jackson-Brooks
Past President, Board of Directors
Cornell Scott-Hill Health Corporation
Service Categories
Primary Organization Category Health Care / Community Clinics
Secondary Organization Category Mental Health & Crisis Intervention / Mental Health Treatment
Tertiary Organization Category Mental Health & Crisis Intervention / Substance Abuse Treatment
Areas Served
Ansonia
Branford
Derby
East Haven
Hamden
Lower Naugatuck Valley
Milford
New Haven
North Haven
Orange
Oxford
Seymour
Shelton
West Haven
Programs
Description
Cornell Scott-Hill Health Center staff provided 36,204 people with a continuum of medical and oral health services during calendar year 2015 regardless of their insurance status, race/ethnicity or income level. The following characteristics describe the majority of those we served: Medicaid enrollees (67%); uninsured persons (12%); African American (35%); Latino (36%); and incomes below the poverty level (61%). 
 
Our services include pediatrics, internal medicine, obstetrics/gynecology and dental. Our on-site pharmacy offers reduced cost medications for uninsured patients who qualify. Specialty medical services include infectious diseases, cardiology, dermatology, ear, nose and throat (ENT), eye clinic (ophthalmology), gastroenterology, mammography, neurology, rheumatology and podiatry. We provide both preventive and restorative oral health services to children and adults.
Population Served At-Risk Populations / Homeless / General/Unspecified
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

A short-term success for diabetes control is having one’s blood routinely tested, watching one’s weight, eating sensibly and daily exercise.


Another measure of short-term success is good oral hygiene. We will measure this by the percent of patients who make two prophylactic visits a year to the dental hygienist and, if needed, complete needed treatments.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

One of our measures of long-term success is that 85% of patients will have their diabetes, “sugar”, under control. Uncontrolled diabetes can lead to a host of undesirable sequelae including loss of vision, amputations, and lost years of life.

Another measure of long-term success is excellent oral hygiene free of new cavities, pain or swelling.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. Success is measured by the results of periodic chart reviews. Results over time are compared. As needed, course corrections are made in the delivery of care.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Three lives were immeasurably enhanced during their first visit ever visit to the Health Center to be seen by a cardiologist. During the very first week we offered cardiology services, three of the patients we saw that week were immediately sent to the hospital because of dire signs and symptoms. At the very least, three heart attacks were prevented.

Description
Behavioral health services include outpatient substance abuse and mental health services for people of all ages.
 
Counseling services are offered in individual, group, family or couples format. Psychiatric evaluations and medication management are available at each location.
 
More intensive services to assist in recovery from substance abuse include inpatient detoxification, outpatient detoxification, methadone maintenance and other medication assisted therapies, partial hospital and intensive outpatient programs. All are provided within our continuum of services.

All Cornell Scott-Hill Health Center staff work closely together. Our behavioral health clinicians work with primary care physicians and pediatricians to treat all healthcare needs under one roof.
Population Served At-Risk Populations / Homeless / General/Unspecified
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

Long-term success is measured by a reduction in symptoms and
a better quality of life.  Also, long-term success may be measured by the
period of time a patient remains substance free.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. Short-term success is measured by patient report on the BASIS24 survey tool. A comparison of BASIS24 scores is an indicator of how the client is faring with their condition.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Our Drug Intervention Program operates in conjunction with the New Haven Drug Court to divert individuals using alcohol and/or other substances from jail. On an annual basis, 21 individuals complete the program successfully to lead a sober and/or drug free life.

CEO/Executive Director
Mr. Michael R. Taylor
Term Start Nov 2012
Email mmckinna@cornellscott.org
Experience

Mentored by Cornell Scott, himself, Michael Taylor now serves as Cornell Scott-Hill Health Center’s Chief Executive Officer. Michael, who has been with the Center since 2010 and served as the Chief Operations Officer prior to his promotion, is an experienced, proven leader with over 27 years of diverse health care management and consulting experience.

Prior to joining the Health Center, Michael founded Precision Resources, Inc., a health care consulting firm. Previously, Michael was a senior manager with a Philadelphia-based health care consulting firm, a manager with The Lewin Group, and a manager in the health care consulting division of a national certified public accounting firm. Also, he was the manager of cost and budgets with the Massachusetts Eye & Ear Infirmary, a Harvard affiliated teaching hospital.

Michael’s impressive career is best illustrated by his many accomplishments including:

• Conducted operation assessments at over 100 community health centers

• Developed organization-wide and product-specific strategic, business and financial plans for numerous community and teaching hospitals, academic medical centers, integrated health care delivery systems and home health agencies

• Served as a technical resource for the US Public Health Service, Bureau of Primary Health Care regarding integrated delivery networks, managed care plans and FQHC operations

• Conducted several studies to assess and improve access to health care services for special needs populations

Michael’s extensive experience makes him uniquely qualified to serve as the Health Center’s Chief Executive Officer, providing him with the tools he needs to make the health center a medical home for the communities it serves as well as an employer of first choice.

Despite his many commitments, Michael remains active within the community, serving on several boards including Adoptions From The Heart®. He is a participating member of several professional associations.

Staff
Number of Full Time Staff 405
Number of Part Time Staff 68
Number of Volunteers 14
Number of Contract Staff 24
Staff Retention Rate 81%
Staff Demographics - Ethnicity
African American/Black 173
Asian American/Pacific Islander 14
Caucasian 159
Hispanic/Latino 122
Native American/American Indian 1
Other 4
Staff Demographics - Gender
Male 83
Female 390
Unspecified 0
Former CEOs and Terms
NameTerm
Ms. Jamesina E. Henderson July 2009 - Oct 2012
Mr. Cornell Scott Feb 1972 - Aug 2008
Senior Staff
Title Chief of Human Resources
Title Corporate Compliance Officer
Title Chief of Behavioral Health Services
Title Chief Operations Officer
Title Chief of Medicine
Title Chief Financial Officer
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
The Health Center is involved with numerous health, social service, and community partners in support of the patients served by those organizations.
Project Access is an expanded referral network and local nonprofit initiative. 
Homeless Health: Working as the fiduciary, Columbus House, a
well-established non-profit homeless shelter and program, asked us to
participate in a healthcare integration initiative for individuals and families in transitional housing. We provide primary care there to persons who are homeless with Section 330 funding. Through an MOU with Columbus House, we participate in their Respite Program. When a person is released from the hospital in need of recuperation but have no home to return to, he/she is able to stay at Columbus House 24 hours a day for four weeks. When the person is released from the hospital, we send a primary care provider as needed to Columbus House to see him/her.
CMHC: Connecticut Mental Health Center, a quasi-State organization, collaborated with us on a SAMHSA grant approved in late 2012 to co-locate medical healthcare services at their location in New Haven. Gateway Community College: We opened a satellite health center in Gateway Community College, the largest community college in the State of Connecticut.
CHCACT (State Primary Care Association): This collaborative arrangement has facilitated patient navigation for patients identified as at risk for specific diseases (colorectal cancer, breast health disease, etc.), as well as other programs benefitting our patients.
Read to Grow: A statewide literacy organization provides books and other training resources for families enrolled with our Early Stimulation and Birth to Three programs.
Continuum of Care: This agency specializes in providing mental health services to a wide audience of residents throughout greater New Haven. We have a program to provide medical services to their patients on a weekly basis.
Affiliations
AffiliationYear
Connecticut Association of Nonprofits1997
Greater New Haven Chamber of Commerce1996
Awards
Award/RecognitionOrganizationYear
Healthcare Heroes 2011Business New Haven and New Haven Magazine2011
Johnson & Johnson Crystal AwardJohnson & Johnson1997
Centricity Star Award for Ambulatory CareGE Healthcare Corporation2016
Verian Innovator AwardVerian2014
Healthy Lifestyles PartnerBoys & Girls Club of New Haven2014
Helping Build Healthy Communities Innovations in CareNACHC/BD/Direct Relief2015
Comments
CEO Comments
In 2013, Cornell Scott-Hill Health Center became recognized as a Primary Care Medical Home (PCMH) by The Joint Commission. In 2016, The Joint Commission again recognized the Health Center as being a PCMH.
Board Chair
Mr. Angel Fernandez-Chavero
Company Affiliation Aspire Praxis, LLC
Term July 2016 to June 2017
Board of Directors
NameAffiliation
Ms. Sheila Allen Bell Retired
Ms. Mabel Carroll Community Volunteer
Mr. Robert A. Cole Connecticut Mental Health Center
Atty Orlando Cordero Statewide Legal Services of CT
Ms. Carleen Elliott Community Volunteer
Awilda Figueroa MDPrivate Practice
Ms. Andrea Jackson-Brooks Community Volunteer
Mr. Nathan Jones Community Volunteer
Mr. Lewis Kaufman Cohen, Kaufman & Associates LLC
Mr. Paul A. Kowalski City of New Haven Health Department
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 3
Hispanic/Latino 3
Native American/American Indian 0
Other 2 Unreported
Board Demographics - Gender
Male 6
Female 5
Unspecified 0
Standing Committees
Executive
Finance
Board Governance
Nominating
CEO Comments
Two additional standing governance committees are the Quality Assurance/Quality Improvement Committee and the Corporate Compliance Committee.
 
 
Financials
Fiscal Year Start July 01 2016
Fiscal Year End June 30 2017
Projected Revenue $55,000,000.00
Projected Expenses $54,200,000.00
Credit Line Yes
Reserve Fund Yes
Detailed Financials
Prior Three Years Total Revenue and Expense Totals ChartHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201520142013
Total Revenue$58,041,333$52,398,909$51,058,362
Total Expenses$59,372,552$51,637,051$50,206,488
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$96,501$144,890$422,726
Government Contributions$11,903,929$11,354,947$12,960,902
Federal$8,723,862$7,809,680--
State$3,081,447$3,296,047--
Local------
Unspecified$98,620$249,220$12,960,902
Individual Contributions------
------
$44,364,692$39,687,603$37,352,742
Investment Income, Net of Losses($21,734)$18,287$6,358
Membership Dues------
Special Events------
Revenue In-Kind------
Other$1,697,945$1,193,182$315,634
Prior Three Years Expense Allocations Chart
Fiscal Year201520142013
Program Expense$44,076,286$37,216,263$36,546,742
Administration Expense$15,296,266$14,406,097$13,659,746
Fundraising Expense--$14,691--
Payments to Affiliates------
Total Revenue/Total Expenses0.981.011.02
Program Expense/Total Expenses74%72%73%
Fundraising Expense/Contributed Revenue0%0%0%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201520142013
Total Assets$22,973,003$24,981,851$24,803,993
Current Assets$5,813,482$7,467,879$6,324,161
Long-Term Liabilities$8,164,579$7,955,897$8,566,468
Current Liabilities$5,187,017$6,096,469$5,972,239
Total Net Assets$9,621,407$10,929,485$10,265,286
Prior Three Years Top Three Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountDept. of Health & Human Services $7,411,659Dept. of Health & Human Services $6,243,236Federal Cash Grants $7,238,295
Second Highest Funding Source & Dollar AmountDept. of Agriculture $1,312,203Dept. of Agriculture $1,020,855State Cash Grants $3,376,988
Third Highest Funding Source & Dollar AmountDept. of Public Health $832,702Dept. of Public Health $898,015Federal Noncash Grants - WIC Food Benefits $1,461,935
Solvency
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities1.121.221.06
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets36%32%35%
Capitial Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
Comments
CEO Comments
 
 
Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 400-428 Columbus Ave
New Haven, CT 065191233
Primary Phone 203 503-3000
CEO/Executive Director Mr. Michael R. Taylor
Board Chair Mr. Angel Fernandez-Chavero
Board Chair Company Affiliation Aspire Praxis, LLC

 

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