Ronald McDonald House of Connecticut
860 Howard Avenue
New Haven CT 06519
Contact Information
Address 860 Howard Avenue
New Haven, CT 06519-
Telephone (203) 777-5683 x
Fax 203-777-3082
E-mail info@rmhc-ctma.org
Web and Social Media
Mission
The Ronald McDonald House of Connecticut (RMH of CT) is a “home away from home” housing children and their families who are being treated at nearby hospitals and healthcare facilities.   
 
The Ronald McDonald House of Connecticut is the critical link that brings together specialized medical treatment and the children who desperately need it. By providing housing for their families, RMH of CT makes it possible for children from around the state, the country and the globe to access specialized and life-saving treatment not available in their local communities. Without our “home away from home” these treatments would not be possible.
A Great OpportunityHelpThe nonprofit has used this field to provide information about a special campaign, project or event that they are raising funds for now.
Ronald McDonald House of Connecticut’s (RMH of CT) Sponsor a Stay program is an ongoing initiative providing essential services to low-income families, 365 days a year. Crucial services including temporary lodging, nutritious meals and snacks, daily personal and household necessities and weather-appropriate clothing are provided to low-income families on a daily basis, free of charge. The true cost of providing overnight accommodations and accompanying services to one family is approximately $120 per night. It is suggested that families contribute $15 per night towards their stay at RMH of CT. Our Sponsor A Stay families are unable to pay even this nominal fee but are NEVER turned away. In 2019, RMH of CT provided 4,597 free nights of service to critically ill children and their families. Families in the Sponsor A Stay program comprised 74% of the total annual nights served last year.
 
The Ronald McDonald House of Connecticut offers necessary residence to over 225 families and their children facing life-threatening diagnoses each year. Medical insurance does not cover the costs of lodging for patients traveling to receive treatments; therefore, families incur a heavy financial burden to be able to afford long-term lodging, food and necessities for their families while away from home. Without access to RMH of CT’s free lodging, meals and daily household and personal necessities, the life-saving treatment these children require would be unobtainable due to the cost of living away from home. Money raised through this important program will help Ronald McDonald House of Connecticut meet the overwhelming increase in Sponsor A Stay families that rely solely on the House for all of their needs.
 
As Yale New Haven Children’s Hospital continues to expand its specialized pediatric services, we expect our Sponsor A Stay population to continue growing and to serve more families than ever before!
 
Each family’s stay at RMH of CT is altered to fit their child’s individualized medical treatment plan. The following is a general timeline of a family’s stay at RMH of CT and the ongoing services provided through the Sponsor A Stay program.
 
· January-December: Provide all low-income families with local access to life-saving medical care for their critically ill children.
 
· January-December: Provide all low-income families with free housing, meals, and daily necessities, for the duration of their child’s treatment, which can last for days, weeks, months, and even years at a time.
 
· January-December: Administer surveys to all guest families to measure their satisfaction and garner suggestions after receiving services at RMHCT and returning home.
 
· December: Year-end program goal of providing a minimum of 4,600 nights of lodging and services, free of charge, to Sponsor a Stay families.
 
· December: Year-end program goal of raising a minimum of $552,000 to meet our objective of providing 4,600 annual nights free to Sponsor A Stay families (4,600 nights at $120/night).
A Great Opportunity Ending Date Dec 31 2020
At A Glance
Year of Incorporation 1985
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Mrs. Michelle D'Amore
Board Chair Mr. Stuart Young
Board Chair Company Affiliation Baystate Medical Center - retired
Financial Summary
Revenue vs Expenses Bar Graph - All Years
Statements
Mission
The Ronald McDonald House of Connecticut (RMH of CT) is a “home away from home” housing children and their families who are being treated at nearby hospitals and healthcare facilities.   
 
The Ronald McDonald House of Connecticut is the critical link that brings together specialized medical treatment and the children who desperately need it. By providing housing for their families, RMH of CT makes it possible for children from around the state, the country and the globe to access specialized and life-saving treatment not available in their local communities. Without our “home away from home” these treatments would not be possible.
Background

Since 1985, the Ronald McDonald House of Connecticut has provided a "home away from home" and ancillary services to over 11,000 families and their seriously ill children. Last year, RMH of CT served over 225 families. 76% of the families served traveled from within Connecticut, while the remainder of families visited from 26 states and 8 countries worldwide seeking the very best possible care for their child. In July 2017, we moved locations and expanded our services. Previously offering 12 bedrooms at our George Street location, we are currently located directly across the street from Yale New Haven Children’s Hospital serving twice as many families in our 18 bedroom and 2 respite room facility. Through the continued compassion and support from generous partners in the community, we will continue to grow our mission and open our doors 24 hours a day, 365 days a year to every family in need of our help.

Impact

Community support is instrumental in providing a "home away from home" to seriously ill children and their families. This enables the Ronald McDonald House of Connecticut to provide families with lodging, meals, services and a community of compassion and hope while families face the weight of their child’s illness together. The generosity of our donors helps ensure that every child who comes to New Haven for specialized treatment can stay at the RMH of CT for as long as it is medically necessary. 

 
- As of July 2017, we have expanded our services and moved locations! Previously located on George Street in a 12 bedroom house, our current location at 860 Howard Avenue is located directly across the street from Yale New Haven Children’s Hospital and offers 18 bedrooms and 2 respite bedrooms.
- In 2019, RMH of CT served over 225 families of children battling life threatening illnesses with 27% of families residing at the House for over 4 weeks.
- 6,238 nights of safe and comfortable accommodations were provided to families in 2019. Of these nights, 74% were served free of charge to families unable to donate towards their stay. While we suggest a $15 daily donation fee, the majority of the families served annually are unable to contribute anything at all. No family is ever turned away! These families rely solely on RMH of CT for lodging, meals and toiletries throughout the duration of their child’s treatment. We hope to strengthen our financial resources so that we can continue serving every family who walks through our doors.
- We are so grateful for the volunteers who generously donated their time, skills and compassion to helping coordinate family activities, clean, cook meals, and assist with fundraising events in 2019. We hope to maintain and expand our volunteer base so that we can continue to better serve our families.
Families traveled from 26 states and 8 countries outside of the United States to RMH of CT to access life-saving treatment for their child. During that time, Ronald McDonald House provides families with all of the comforts of home. Thanks to amazing community support, Ronald McDonald House of Connecticut saved families over $1.3 million in expenses in 2019. 
Needs
As the local pediatric medical community continues to expand its world-class treatments, we too must grow our services to accommodate the rapidly increasing patient population.
 
-It costs RMH of CT $120/night to house a family. Sponsor a Stay is a program that helps support a family’s stay. Families stay on average a few weeks at a time. 
 
-It takes numerous volunteers and community groups to provide a place of hope and comfort. There is continuous need for volunteers to cook meals, clean, work our front desk, and help at events.
 
-Due to the increasing number of families being served, we must provide even more toiletries, hygiene products, daily necessities, meals and snacks for our families. We rely on generous donations from the community for these essential items. In-kind and monetary donations are much appreciated.
 
-RMH of CT’s signature fundraising events are vital to helping support our operating budget. There are many opportunities to support our events by sponsoring or participating. Visit www.rmh-ct.org for a listing of events.
 
-Additionally, a unique way to help our families is by throwing a third party fundraiser. Hosting a walk, dress down day, bake sale, a restaurant or retail promotion are just a few of the many ways groups help fundraise.
CEO Statement

The Ronald McDonald House of Connecticut is a temporary “home away from home” for families of children who are being treated at nearby hospitals and healthcare facilities, such as the Yale New Haven Children’s Hospital, Bridgeport Hospital and St. Vincent’s Hospital. The Ronald McDonald House has been in New Haven for 35 years offering families the opportunity to be close to their child in a homey, supportive atmosphere. In June 2017, we were fortunate to open our new home directly across from Yale New Haven Children’s Hospital. The new House has given us the opportunity to increase the number of families we serve at any given time from 12 to 18. We have 18 bedrooms with private baths, a handicapped accessible kitchen, a dining room, a family room, play areas with all the amenities of a home, laundry facilities as well as 2 respite rooms and a fully handicap accessible shower room. Our respite rooms give families a short term, temporary option (less than 24 hours) to relieve stress and restore energy. Serving a larger family base adds approximately $220,000 to our annual costs in supporting our services. Over 74% of our nights are served to families that are low income and are unable to contribute anything to the cost of their stay. We do not turn anyone away or give preference to contributing families. 

Board Chair Statement

The Connecticut House of the Ronald McDonald House Charities of Connecticut and Western Massachusetts (RMHC CTMA), celebrated an important milestone on June 13, 2018.

We celebrated the first anniversary of the opening of the new 20 room Ronald McDonald House of Connecticut. We cannot believe that it has been a year since we opened our doors and our hearts to so many children and families. Since January 2018, we have accommodated over 220 families in our new House and continue to be at full capacity occupying all 18 bedrooms.

On behalf of the Board of the RMHC CTMA, our staff and volunteers, I would like to thank everyone who has been and continues to be involved with our mission of creating, identifying and supporting programs that directly improve the health, education and well-being of children and families in Connecticut and Western Massachusetts, including operating our cornerstone programs, the Ronald McDonald House of New Haven Connecticut and the Ronald McDonald House of Springfield Massachusetts.

Thank you.

Ellen Good, Board President Elect

Service Categories
Primary Organization Category Human Services / Family Services
Secondary Organization Category Human Services / Children's and Youth Services
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
Ansonia
Bethany
Branford
Cheshire
Derby
East Haven
Guilford
Hamden
Lower Naugatuck Valley
Madison
Milford
New Haven
North Branford
North Haven
Orange
Oxford
Seymour
Shelton
Shoreline
State wide
Wallingford
West Haven
Woodbridge
Other
The Ronald McDonald House of Connecticut is based in New Haven and serves families traveling throughout the state, the United States, and the world seeking the very best possible care for their seriously ill children.
CEO/Executive Director/Board Comments

The Ronald McDonald House of Connecticut has served families for 35 years. As Yale New Haven Children’s Hospital and other nearby hospitals continue to expand their services, we anticipate a lasting need of providing housing and services to families and their children. We rely on community support in order to sustain and grow our mission and to continue opening our doors 24 hours a day, 365 days a year to families when they need it the most.

Programs
Description
Last year, over 220 children battling illnesses such as cancer, organ failure and premature birth complications were able to have their family fighting by their side daily due to the Ronald McDonald House of CT. Without a nearby location to rely on for lodging, food and daily necessities, many of these families would not have been able to access the treatment offered due to the cost of living away from home. With Yale New Haven Children’s Hospital (YNHCH), a nationally accredited pediatric hospital, just across the street, RMHCT is able to provide local access to the specialty care offered through YNHCH’s departments such as their newborn special care unit, organ transplant unit, oncology department and re-established bone marrow transplant wing. By providing affordable, and sometimes free, access to the treatment offered at YNHCH, pediatric patients can receive the care needed to overcome critical illnesses while never having to be alone. No child should ever feel alone – especially not a child in a hospital bed facing rigorous treatment plans and intensive procedures just to survive.
RMHCT provided a "home away from home" for over 6,200 nights to families and their seriously ill children last year. Thanks to the continued generosity of our community, we are able to provide a clean and comfortable stay, with all of the amenities of home, for families who need our support more than ever.
Population Served Children and Youth (0 - 19 years) / Families / People/Families of People with Cancer
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. Ronald McDonald House of Connecticut's program short-term success will be providing every family who walks through our doors with a "home away from home" and supportive services while their child is undergoing critical treatments.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
Ronald McDonald House of Connecticut's program long-term success will be to provide thousands and thousands of families with a "home away from home" so that they can receive the best medical care possible for their children. 
 We will continue to provide families with all of the comforts of home during their stay, including but not limited to, lodging, daily necessities, meals and snacks and toiletries. Since opening our current House in July 2017, we have consistently been at full capacity and will need to begin planning for the next phases of expansion in the upcoming future. 
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. The House Manager monitors the success of the program by keeping records of all of the families that stay in the House and keeping a census, which is how we calculate the number of families we serve each year, how many nights we provide to families annually, and whether or not families contribute towards their stay. Families' suggestions are always welcomed and submitted through surveys that each family is offered upon checking.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. In FY2019, RMHCT provided 6,238 nights of service to critically ill children and their families. Clientele that were unable to contribute even a nominal fee towards their stay comprised 74% of the annual nights served. The number of our families who are unable to contribute towards their stay has consistently risen throughout the years. In 2010, 35% of families were unable to pay and now a decade later, the percentage of families who cannot contribute towards their stay has more than doubled. The heightened numbers of this population show a greater need for support than in the past. With this growing population within RMHCT clientele, donor support of operational expenses is more critical than ever. We are proud to have successfully served the majority of our nights last year (74%) completely free of charge to families when it mattered most!
Description
Ronald McDonald House of Connecticut’s (RMH of CT) Sponsor a Stay program is an ongoing initiative providing essential services to low-income families, 365 days a year. Crucial services including temporary lodging, nutritious meals and snacks, daily personal and household necessities and weather-appropriate clothing are provided to low-income families on a daily basis, free of charge. The true cost of providing overnight accommodations and accompanying services to one family is approximately $120 per night. It is suggested that families contribute $15 per night towards their stay at RMH of CT. Our Sponsor A Stay families are unable to pay even this nominal fee but are NEVER turned away. In 2019, RMH of CT provided 4,597 free nights of service to critically ill children and their families. Families in the Sponsor A Stay program comprised 74% of the total annual nights served last year.
Population Served / /
Program Comments
CEO Comments


 
CEO/Executive Director
Mrs. Michelle D'Amore
Term Start June 2018
Email mdamore@rmhc-ctma.org
Experience

Michelle D’Amore - Executive Director, Ronald McDonald House Charities of CT and Western MA

Yale New Haven Hospital: 
2017-2018 Sr. Development Officer, Service Line Coordinator

2013-2017 Sr. Development Officer

2009-2013 Development Officer, Major Gifts

Tommy Fund for Childhood Cancer

2002-2009 Executive Director

American Cancer Society

1998-2002 Regional Executive for Development

Co-CEO
Experience
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Staff
Number of Full Time Staff 9
Number of Part Time Staff 16
Number of Volunteers 198
Number of Contract Staff 0
Staff Retention Rate 100%
Staff Demographics - Ethnicity
African American/Black 5
Asian American/Pacific Islander 0
Caucasian 11
Hispanic/Latino 9
Native American/American Indian 0
Other 0 N/A
Staff Demographics - Gender
Male 2
Female 23
Unspecified 0
Former CEOs and Terms
NameTerm
Cathy BignolasMar 2009 - Apr 2012
Stocky ClarkApr 2012 - Dec 2017
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
The Ronald McDonald House of Connecticut collaborates with our sister house, Ronald McDonald House of Springfield, and together makes up the Ronald McDonald House Charities of Connecticut and Western Massachusetts Chapter. 
Affiliations
AffiliationYear
Affiliate/Chapter of National Organization1985
Awards
Award/RecognitionOrganizationYear
"Best Local Charity"CTNOW2018
Comments
CEO Comments

Our challenges right now are actually future opportunities. We have a beautiful new 18 bedroom and 2 respite room facility that we find at maximum occupancy capacity already. This provides us challenges in how to accommodate the ever-growing need for our services. This also provides us with great opportunity to explore the possibility for expansion of our House. We have the ability to grow and serve an additional 6-10 families already within our current structure. We also have a long-term plan that allows for future extensions to our current building to serve a total of 42 families a night. Through continuing to provide essential services to a growing population, cultivating and stewarding donors, we can turn our challenges into successes.

Board Chair
Mr. Stuart Young
Company Affiliation Baystate Medical Center - retired
Term Jan 2020 to Jan 2023
Board of Directors
NameAffiliation
Edward Abraham
Todd Bailey
Roberta Bolduc
Craig Carr
David Edwards
John Glenn
Ellen Good
Christine Higgins
Richard Katsanos
Bill Kern
Guido Petra
Patrick Sheehy
John Skelly
Cynthia Sparer
Keith Tandler
Thomas Walsh
Sabrina Wright
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 17
Hispanic/Latino 0
Native American/American Indian 0
Other 0 N/A
Board Demographics - Gender
Male 12
Female 6
Unspecified 0
Standing Committees
Audit
Executive
Finance
Nominating
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Additional Boards: Advisory Board Members
NameAffiliation
Eileen Baker
Peggy Beley
Diana Caty
Arthur Erickson
Ellen Good
Shannon Grad
Christine Higgins
Hope Juckel-Regan
Larry Lazaroff
Lauren Mallozzi
Julia McFadden
Tom Mercaldo
Pete Mezzetti
Jennifer Mineri
Lou Proto
Cynthia Tanon-Santos
CEO Comments

Our challenges right now are actually future opportunities. We have a beautiful new 18 bedroom and 2 respite room facility that we find at maximum occupancy capacity already. This provides us challenges in how to accommodate the ever-growing need for our services. This also provides us with great opportunity to explore the possibility for expansion of our House. We have the ability to grow and serve an additional 6-10 families already within our current structure. We also have a long-term plan that allows for future extensions to our current building to serve a total of 42 families a night. Through continuing to provide essential services to a growing population, cultivating and stewarding donors, we can turn our challenges into successes.

 
Financials
Fiscal Year Start Jan 01 2020
Fiscal Year End Dec 31 2020
Projected Revenue $2,331,000.00
Projected Expenses $2,262,000.00
Spending Policy N/A
Credit Line Yes
Reserve Fund Yes
Detailed Financials
Prior Three Years Assets and Liabilities Chart
Fiscal Year201820172016
Total Assets$21,708,218$22,256,524$17,063,713
Current Assets$1,679,904$1,617,628$1,674,171
Long-Term Liabilities$6,113,356$6,309,251$2,573,901
Current Liabilities$210,189$256,731$700,339
Total Net Assets$15,384,673$15,690,542$13,789,473
Prior Three Years Top Three Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar AmountCT & Western MA McDonald's Own/Operator Ass. CO-OP $379,203 --Seedlings Foundation $100,000
Second Highest Funding Source & Dollar AmountRonald McDonald House Charities $164,896 --The Diebold Foundation $100,000
Third Highest Funding Source & Dollar AmountMedtronic/Coviden $125,000 --Arthur Eder Family Fund $60,000
Capitial Campaign
Currently in a Capital Campaign? No
Goal $0.00
Capital Campaign Anticipated in Next 5 Years? No
Comments
CEO Comments
Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Some financial information from the organization’s IRS Form 990, audited financial statements or other financial documents approved has been inputted by Foundation staff. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. A more complete picture of the organization’s finances can be obtained by viewing the attached 990s and audited financials. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 860 Howard Avenue
New Haven, CT 06519
Primary Phone 203 777-5683
Contact Email info@rmhc-ctma.org
CEO/Executive Director Mrs. Michelle D'Amore
Board Chair Mr. Stuart Young
Board Chair Company Affiliation Baystate Medical Center - retired

 

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