Yale New Haven Hospital
20 York Street
New Haven CT 06510-3202
Contact Information
Address 20 York Street
New Haven, CT 06510-3202
Telephone (203) 688-9644 x
Fax 203-688-8721
E-mail giving@ynhh.org
Web and Social Media

Vision:  Yale New Haven Health enhances the lives of the people we serve by providing access to high value, patient-centered care in collaboration with those who share our values.

Mission: Yale New Haven Health is committed to innovation and excellence in patient care, teaching, research and service to our communities.


Integrity - Doing the right thing

Patient-Centered - Putting patients and families first

Respect - Valuing all people

Accountability - Being responsible, taking action

Compassion - Being empathetic.

At A Glance
Year of Incorporation 1966
Former Names
General Hospital Society of Connecticut
State Hospital
New Haven Hospital
Grace-New Haven Hospital
Yale-New Haven Hospital
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years No
CEO/Executive Director Marna P. Borgstrom
Board Chair Mary C. Farrell
Board Chair Company Affiliation Financial Advisor
Financial Summary
Revenue vs Expenses Bar Graph - All Years

Vision:  Yale New Haven Health enhances the lives of the people we serve by providing access to high value, patient-centered care in collaboration with those who share our values.

Mission: Yale New Haven Health is committed to innovation and excellence in patient care, teaching, research and service to our communities.


Integrity - Doing the right thing

Patient-Centered - Putting patients and families first

Respect - Valuing all people

Accountability - Being responsible, taking action

Compassion - Being empathetic.


Yale New Haven Hospital (YNHH) was founded in 1826 as the first hospital in Connecticut and the fourth voluntary hospital in the nation, with 13 beds and an affiliation with the medical institution of Yale College, founded in 1810. The hospital’s name changed throughout the years to reflect new alliances, but the fundamental mission of the hospital stayed constant. Founded as a charitable institution for the care of the poor, the role of the hospital soon expanded to include care for the entire community.

Today, YNHH is a 1,541-bed private, nonprofit teaching hospital that ranks among the premier medical centers in the nation. With two main campuses, Yale New Haven is the largest acute care provider in southern Connecticut and one of the Northeast's major referral centers. The inpatient buildings of Yale New Haven Hospital include four pavilions around a central atrium. Of these, the East Pavilion opened in 1953, followed by the South Pavilion in 1982; Yale New Haven Children's Hospital (West Pavilion) in 1993; and Smilow Cancer Hospital at Yale New Haven (North Pavilion) in 2009. Yale New Haven Hospital also includes the Yale New Haven Psychiatric Hospital (formerly Yale Psychiatric Institute) and an ambulatory services division, with several satellite facilities including Temple Medical Center, the Shoreline Medical Center in Guilford and North Haven Medical Center.

Relying on the skill and expertise of more than 4,500 university and community physicians and advanced practitioners, including more than 600 resident physicians, Yale New Haven Hospital provides comprehensive, multidisciplinary, family-focused care in more than 100 medical specialty areas.  In FY17, there were 76,650 inpatient discharges and 1.3 million outpatient encounters, while there were more than 150,000 Emergency Department visits.

As the primary teaching hospital for Yale School of Medicine (YSM), the hospital has supervised physician residents and fellows supporting our medical staff by providing around-the-clock coverage and insightful, research-supported patient care. In conjunction with YSM and Yale Cancer Center, YNHH is nationally recognized for its commitment to teaching and clinical research.

Yale New Haven Hospital regularly ranks among the best hospitals in the U.S. and is accredited by The Joint Commission. Yale New Haven Hospital is the second largest employer in the area employing more than 12,000 people. YNHH is also the flagship member of Yale New Haven Health System.


Dear Friends and Colleagues,

The year 2018 brought with it substantial demands, a turbulent economy and increasing pressure to meet the arduous challenges of the healthcare industry. The year also brought us numerous successes, outstanding and notable achievements and a renewed commitment to continue to enrich our infrastructure and enhance our standards for providing exceptional patient care.

Throughout the challenges and successes of 2018, Yale New Haven Hospital remained consistent and committed to caring for and providing the best value for our patients. Together, we enhanced safety and quality, worked to improve the patient experience, and took steps to reduce the overall cost of care.

The year 2018 was the safest in the Hospital’s history with fewer serious safety events than ever before. This was due, in large part, to our commitment to the continuous pursuit of being a High Reliability Organization.

The year was also the busiest year in our history - we saw an increase in patient days and demand for Hospital services increased, largely driven by complex referral volume and strategic growth in selected services. Because of an increased focus on delivering patient care in ambulatory and outpatient settings, outpatient visits were higher than the previous year and inpatient volume also increased slightly. Increased patient days also set new records.

YNHH continued to treat many of the region's sickest patients and transfers of acute patients to YNHH from other healthcare organizations the highest ever in 2018. Approximately 7,726 patients were admitted through the Y Access program – 5 percent higher than last year, and transfers via SkyHealth increased by 37 percent.

Other notable achievements included the launch of the Capacity Coordination Center, opening of the McGivney Surgical Center and creation of the most innovative Neonatal Intensive Care Unit in the country.

Our Hospital also earned much recognition in 2018 as an employer and provider. Among many accolades was the prestigious Foster McGaw award for community service.

Our achievements throughout 2018 would not have been possible without the commitment and contributions of our physicians, employees and volunteers. The guidance of our dedicated Board members is immeasurable and the generous support of donors and friends in the community is invaluable. Your collective contributions ensure that Yale New Haven Hospital continues its service to others.

Marna Borgstrom Chief Executive Officer

Richard D’AquilaPresident

Mary C. FarrellChair of the Board of Trustees

Thomas J. Balcezak, MDChief Medical Officer


Philanthropic goals support hospital initiatives and healthcare programs that fall within the scope of the hospital’s major service lines – Heart & Vascular; Cancer (Oncology); Transplantation; Children’s (Pediatrics); Neurosciences; Women’s Health; and Musculoskeletal Care, among others. Capital projects focus on improving aging facilities to meet technological advances and new standards of care.

Programmatic philanthropic priorities include:
Medical Legal Partnership Project at Yale New Haven Children's Hospital.
 “Closer to Free Ride" to benefit cancer research and services at Smilow Cancer Hospital at Yale New Haven (goal $3.5 million)
South Central Child Advocacy Center - a hospital-based community collaboration to provide comprehensive, culturally competent, multidisciplinary team response to maltreated children and their families.
In response to the tragic opioid epidemic that has affected thousands of families in Connecticut, we place a special emphasis on supporting programs in the hospital's Emergency Department particularly, “Expanding Project ASSERT:  Providing Pathways to Resilience and Recovery.” Project Alcohol and Substance Abuse Services Education and Referral to Treatment (ASSERT) is designed for patients who have overdosed or are at-risk for overdosing. After screening, they are provided a brief negotiation interview intervention by specially trained Health Promotion Advocates and are referred to a specialized treatment facility or provided medication assistance treatment.
Arts for Healing- a program of the Child Life Department at Yale New Haven Children's Hospital that brings the arts to the bedside and playrooms to provide art therapy to pediatric patients, their siblings and families.

CEO Statement

Yale New Haven Hospital (YNHH) is committed to providing unparalleled value to the people we are privileged to serve. This translates into an uncompromising focus on the quality and safety of care, each patient’s perception of his/her experience, and the cost/price of that care, with sensitivity to industry trends that shift greater financial responsibility to consumers.

YNHH provides care to more people in Connecticut than any other provider organization and is the primary community healthcare resource for greater New Haven. YNHH’s commitment extends beyond medical services, reflected in receipt of the 2017 Foster G. McGaw Prize for Excellence in Community Service. 

As a destination hospital for patients from greater New Haven and well beyond, YNHH cares for many high acuity, complex patients. They, and all patients, benefit from the breadth and depth of YNHH’s extensive clinical programs, quality and safety enhancements driven by adherence to high reliability principles, excellent clinical outcomes, and the expertise of its medical and clinical staff, including a Magnet-designated nursing staff. 

YNHH and Yale New Haven Children’s Hospital are consistently rated among the leading U.S. hospitals by US News and World Report, and YNHH has been honored as an employer by the National Association for Female Executives, Fortune and Indeed, Inc.

YNHH’s success—as a Provider and Employer of Choice—demonstrates its commitment to diversity and inclusion; employee and medical staff engagement and innovation; succession planning to maintain strong management and Board leadership; and fostering donor and community support.

Yale New Haven Hospital is committed to providing unparalleled value to the people we have the privilege of serving. This means focusing on the quality and safety of care we provide as well as the patient’s perception of her experience. It also requires that we be mindful of the fact that people are personally paying for more of their healthcare and we need to manage the costs of care carefully.



Board Chair Statement

It is a privilege to serve on the Yale New Haven Hospital Board of Trustees. Our active and knowledgeable Board engages with management to discuss and implement strategies that support the evolution and growth of the Hospital in an ever-changing healthcare environment; ensure a culture of patient safety and clinical quality; foster engaged employees and physicians; and meet the community’s needs, while also being attentive to financial performance. The guidance and leadership of the YNHH Board contributes to the Hospital’s achievement of both its outstanding results and strategic vision.



Service Categories
Primary Organization Category Health Care / Hospitals
Tertiary Organization Category Health Care /
Areas Served
East Haven
New Haven
North Branford
North Haven
West Haven
Lower Naugatuck Valley
State wide

YNHH serves municipalities across New Haven, Fairfield and Middlesex Counties. As an acute care tertiary medical center, YNHH receives national and international referrals. Referring physicians may use the Y Access Line to transfer patients, with trained paramedics assisting with admission processing and critical care air transport, using the Health System’s inter-hospital emergency helicopter, SkyHealth – a joint venture between the Health System and the Northwell Health in Long Island, New York.


The Yale New Haven Hospital Heart and Vascular Center is the largest provider of heart and vascular services in Connecticut and performs virtually all cardiac and vascular procedures currently available worldwide. The Cardiovascular Medicine Program delivers the full continuum of cardiac care. A multidisciplinary approach unites cardiovascular specialists in all aspects of cardiology care and is dedicated to restoring health to patients with all stages and types of heart disease, including many who believe they are without options.

The Center for Advanced Heart Failure, Mechanical Circulatory Support and Heart Transplantation provides comprehensive evaluation, management and treatment for patients with heart failure. Patients have access to the full spectrum of life-saving heart care, ranging from the least-invasive drug therapies to state-of-the art surgery, including transplant.


Established in 2000, the Aortic Institute at Yale New Haven provides comprehensive management for patients with aneurysms or aortic ruptures. Services offered include monitoring of aneurysm activity, screening of family members and surgery and stent grafting for large aneurysms.  The Aortic Institute's nationally recognized surgical team has developed the criteria used worldwide to determine when an aneurysm requires surgery or when it can safely be followed without surgical intervention.
Population Served / /
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes

Smilow Cancer Hospital brings together multidisciplinary teams of professionals that seek to rid the world of cancer, by developing a unique and comprehensive treatment plan for each patient. The hospital offers the latest in screening, diagnosis, genetic counseling, treatment, psychosocial support, pain management, rehabilitation, long-term follow-up care. It is dedicated to interdisciplinary cancer research in basic science, translational research, prevention and control.

Smilow Cancer Hospital (SCH) at Yale New Haven is a partnership between Yale New Haven Hospital, Yale School of Medicine and Yale Cancer Center that consolidates all of the hospital’s cancer services, into a single world-class cancer hospital. The hospital brings together some of the nation’s best minds to develop new methods to prevent, diagnose and treat cancer. Multidisciplinary teams of professionals who specialize in Smilow’s 12 cancer programs meet to discuss each patient’s diagnosis and target therapy options to the genetic abnormality in a patient’s cancer, resulting in the development of a unique, comprehensive treatment plan for each patient.


Population Served / /
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes

From motherhood through menopause, Yale New Haven Hospital is committed to meeting the specialized health care needs of women. Our multidisciplinary team of professionals work together using the most technologically advanced, research-based methods to prevent, diagnose and treat women’s medical issues all in a safe, family-friendly environment.


Programs like Me & My Baby have provided newly enrolled mothers access to prenatal and pediatric care, health education, and care coordination and prescription drug coverage. It is the only program in the New Haven area to offer free pregnancy testing and counseling by a registered nurse.


Comprehensive outreach, education and patient navigation programs are conducted in the community to reduce breast cancer health disparities among underserved. These programs bring cutting edge, evidence-based scientific information outside of the medical center and into the everyday lives of women from the Greater New Haven area.

Population Served / /
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes

YNHH has embarked on an important project to create a destination Center for Musculoskeletal Care (CMC). Guided by unparalleled teaching, research and commitment to patient and family-centered care, the CMC will emphasize collaborative treatment plans designed by care teams.

Under the leadership of nationally recognized orthopedic surgeon, Mary I. O'Connor, MD, the Center will help patients with a plethora of diseases and conditions ranging from arthritis to vasculitis. It will serve as a model of care for those with musculoskeletal related issues, including our aging population. The Center will give patients access to superior health care close to home; impact the local economy by creating more jobs and with healthcare professionals relocating here; help businesses by expediting the return of injured/sick employees to work; and, draw more patients, consumers and their families to the area.
Population Served / /


Yale New Haven Psychiatric Hospital (YNHPH) is at the forefront of developing novel treatments leading the nation in discoveries and clinical trials that are transforming our understanding and behaviors of mental illness and addiction. We rank top #10 among the very best in the nation according to the U.S. News & World Report’s Annual “Best Hospitals” ranking. We provide a wide range of psychiatric services in affiliation with Yale School of Medicine's Department of Psychiatry distinguishing us a world leader in clinical care, research, education while providing the highest quality of patient care.


Population Served / /
CEO/Executive Director
Marna P. Borgstrom
Term Start Oct 2005
Email marna.borgstrom@ynhh.org

Marna Borgstrom has served as the Chief Executive Officer of Yale New Haven Hospital and Yale New Haven Health since 2005.  With revenues of $4.5B, Yale New Haven Health is the largest health system in the region and largest employer in Connecticut.  Marna began her career at Yale-New Haven Hospital over 39 years ago and served in a variety of staff and operational roles prior to her current positions. 

Marna chairs the boards of the Healthcare Institute and the Coalition to Protect America’s Healthcare and is the past chair of Vizient, a Dallas, Texas-based health care company.  She serves on several other boards including the American Hospital Association, the Connecticut Hospital Association and New Haven Promise.  She is also a director of Cryolife in Atlanta, GA.

Marna has been recognized for her commitment to community service and the health care field with numerous awards.  She also holds three honorary doctorate degrees.

Marna received her undergraduate degree from Stanford University and was awarded a master’s of public health by the Yale University School of Epidemiology and Public Health. She is a lecturer at the Yale School of Epidemiology and Public Health, from which she received the Distinguished Alumni Award in 2018.

Number of Full Time Staff 13306
Number of Part Time Staff 4556
Number of Volunteers 2461
Number of Contract Staff 468
Staff Retention Rate 90%
Staff Demographics - Ethnicity
African American/Black 2937
Asian American/Pacific Islander 1031
Caucasian 7988
Hispanic/Latino 1044
Native American/American Indian 29
Other 277 multi-racial and undisclosed
Staff Demographics - Gender
Male 3248
Female 10052
Unspecified 6
Senior Staff
Title President and Chief Operating Officer
Title Senior Vice President, Legal Services & Chief of Staff & General Counsel & Assistant Secretary
Title Senior Vice President, Human Resources Officer
Title Senior Vice President, Public Affairs
Title Senior Vice President & Chief Medical Officer
Title Senior Vice President Operations/Executive Director Women & Children's Services
Title Chief Executive Officer
Title Senior Vice President Operations & Chief Integration Officer
Title Senior Vice President & Chief Financial Officer & Treasurer
Title Senior Vice President Operations & Executive Director Heart & Vascular
Title Senior Vice President & Chief Information Officer
Title Vice President & Associate Chief Nursing Officer
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
  • Yale New Haven Hospital collaborates with healthcare providers across the state to offer the best patient care in the acute care setting, as well as in ambulatory and rehabilitative care venues.
  • Yale New Haven Hospital's innovative approach to providing comprehensive, coordinated care relies on maintaining effective, collaborative partnerships between patients and families and their caregivers.
  • Yale New Haven Hospital assesses and addresses the healthcare needs of our community and coordinates many outreach, health screening, and health promotion programs in collaboration with established community partners.
  • Yale New Haven Hospital serves as the primary teaching hospital for the Yale School of Medicine and collaborates with a number of other colleges and universities across the state to educate and train the next generation of caregivers.
  • Yale New Haven Hospital, Yale University and University College London and its associated hospitals have formed a unique collaboration to advance biomedical research and healthcare throughout the world to improve the human condition through translational medicine.
Greater New Haven Chamber of Commerce1941
Hospital AccreditationThe Joint Commission and the Centers for Medicare and Medicaid Services2011
Primary Stroke Center CertificationThe Joint Commission2013
Ventricular Assist Device (CMS) and Advanced Certification Ventricular Assist DeviseCenters for Medicare and Medicaid Services (CMS) and The Joint Commission2013
Top 100 technology leadersCIO Magazine2011
Center of Excellence in Life SupportExtracorporeal Life Support Organization2010
Great Places to Work in HealthcareBecker's Hospital Review2012
Best DoctorsNew York Magazine2013
100 Most Wired HospitalsHospitals and Health Networks2012
100 Best Companies for Working MothersWorking Mother Magazine2011
Best Places to Work in ConnecticutHartford Business Journal2011
100 Best Places to Work in HealthcareModern Healthcare Magazine2011
Top 10 Nonprofits for Executive WomenNational Association for Female Executives (NAFE)2018
Best Workplaces for Commuters (BWC)National Center for Transit Research (NCTR)2018
LEED certification - Smilow Cancer HospitalThe U.S. Green Building Council2011
Marna P. Borgstrom Top 25 Women Leaders in HealthcareModern Healthcare Magazine2013
Full Accreditation as a Chest Pain CenterSociety of Cardiovascular Patient Care2012
Level 1ACS Bariatric Surgery Center Network Accreditation2010
Silver - The Medal of Honor for Organ DonationU.S. Department of Health and Human Services2009
National Surgical Quality Improvement ProgramAmerican College of Surgeons2010
Best HospitalsUS News & World Report's2019
Best Children's HospitalsUS News & World Report's2019
Stroke Gold-Plus Quality Achievement AwardAmerican Heart Association American Stroke Association2015
Top DoctorsConnecticut Magazine's2019
LGBT Healthcare EqualityHuman Rights Campaign Foundation2014
Foster G. McGraw Prize for Excellence in Community ServiceAmerican Hospital Association2018
Most Innovative Children's HospitalParents Magazine2018
CEO Comments

The Hospital was recognized  US News & World Report among the best hospitals in the country in ten adult and seven pediatric specialties. It was also recognized among the 100 best places to work in healthcare, a top company for executive women and one of the best workplaces for commuters.

It was recognized as a Level 4 Epilepsy Center, re-certified as an Advanced Primary Stroke Center and received LEED certification for the Smilow Cancer Hospital.

Board Chair
Mary C. Farrell
Company Affiliation Financial Advisor
Term Oct 2010 to Sept 2019
Board of Directors
Bruce D. AlexanderVice President, Yale University
Robert J. Alpern MDDean, Yale University School of Medicine
Thomas J. Balcezak MDSVP & Chief Medical Officer, Yale New Haven Hospital
Marna P. BorgstromCEO Yale New Haven Hospital
Paul Broadie
Vincent A. CalarcoFormer Chairman, President & CEO Crompton Corp.
Erik Clemons
Jocelyn Cunningham (Dec 1, 2019)
Richard D'AquilaPresident, Yale New Haven Hospital
Karen DuBois-Walton
James Elrod
William W. GinsbergPresident & CEO, The Community Foundation for Greater New Haven
Thomas M. Hanson MDFounding Partner & Director, Obstetrics, Gynecology & Menopause Physicians, PC
Joni Hansson MD
Aaron P. HollanderPresident & CEO, First Aviation Services, Inc.
Thomas B. KetchumRetired Vice Chairman, JP Morgan Chase & Co.
Marvin K. LenderRetired Chairman - Baldwin St. Management, LLC
Linda Koch LorimerVP, Global & Strategic Initiatives (ret.), Yale University
Julia M. McNamaraPresident Emerita, Albertus Magnus College
Sister Rosemary MoynihanGeneral Superior, Sisters of Charity of Saint Elizabeth
Stephen MurphyVP for Finance & CFO - Yale University
Peter SaloveyPresident, Yale University
Peter Schulam MD, PhDPhysician - Chair/Chief Dept. of Urology, Yale University, School of Medicine/Yale New Haven Hospital
Michael SprouleRetired Ex.VP & CFO, New York Life
James P. TorgersonCEO - AVANGRID
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 24
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 19
Female 7
Standing Committees
CEO Comments
YNHH's Board of Trustees has two additional Standing Committees, which include the following:
  • Patient Safety and Clinical Quality
  • Executive Committee Sub-Committee on Executive Compensation
Fiscal Year Start Oct 01 2019
Fiscal Year End Sept 30 2020
Projected Revenue $3,074,093,664.00
Projected Expenses $2,951,596,669.00
Spending Policy N/A
Credit Line No
Reserve Fund No
Other Documents
Other Documents 3
ynhh fact2013View
smilow fact2013View
children's hospital facts2013View
shoreline facts2013View
Detailed Financials
Prior Three Years Total Revenue and Expense Totals ChartHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201820172016
Total Revenue$3,119,994,657$2,796,475,741$2,709,762,778
Total Expenses$2,767,594,128$2,633,110,772$2,584,015,136
Prior Three Years Assets and Liabilities Chart
Fiscal Year201820172016
Total Assets$3,869,962,766$3,562,454,011$3,334,892,698
Current Assets$938,225,162$622,563,727$535,427,744
Long-Term Liabilities$1,437,969,366$1,457,230,138$1,550,068,416
Current Liabilities$446,706,105$440,181,231$441,466,643
Total Net Assets$1,985,287,295$1,665,042,642$1,343,357,639
Prior Three Years Top Three Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
CEO Comments

While 990's are due each year on February 15, it is our practice to extend the file date to August per decision of management.  Consequently, there will be a lag between when we complete our 990's and audited financial statements and when they can be posted to this site.

Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Some financial information from the organization’s IRS Form 990, audited financial statements or other financial documents approved has been inputted by Foundation staff. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. A more complete picture of the organization’s finances can be obtained by viewing the attached 990s and audited financials. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 20 York Street
New Haven, CT 065103202
Primary Phone 203 688-9644
Contact Email giving@ynhh.org
CEO/Executive Director Marna P. Borgstrom
Board Chair Mary C. Farrell
Board Chair Company Affiliation Financial Advisor


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