The Salvation Army (New Haven Corps)
The Salvation Army
450 George Street
New Haven CT 06511-5411
Contact Information
Address The Salvation Army
450 George Street
New Haven, CT 06511-5411
Telephone (203) 624-9891 x
Fax 203-777-2307
E-mail Charles.Adams@use.salvationarmy.org
Mission
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
At A Glance
Year of Incorporation 1899
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years No
Leadership
CEO/Executive Director Commissioner David Jeffrey
Board Chair Mr. David E. Jeffrey
Board Chair Company Affiliation The Salvation Army
Financial Summary
 
Projected Revenue $695,700.00
Projected Expenses $695,700.00
Statements
Mission The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Background William Booth founded The Salvation Army in 1865. Booth, a Methodist minister, began a crusade of helping the hungry and homeless who wandered the streets of London, England. Booth recognized that people could not consider or address their spiritual well being if their basic needs of food, clothing and shelter were not met. Today, more than one hundred fifty years later, Booth's mission lives on through the work of The Salvation Army.

Today, The Salvation Army serves people in need from 127 countries throughout the world.  Booth had instituted a welfare program that continues today as a practical expression of the dominating spiritual motivation of The Salvation Army. Aid is given wherever and whenever the need is apparent, without distinction to race or creed, and without mandatory adherence to the Army’s principles.

A misconception that many have is that The Salvation Army is simply a red kettle and a bell-ringer during the holiday season, but the organization is much more than that. The organization offers a myriad of programs and social services that are much broader in scope and include, but are not limited to: providing food and shelter for the homeless; emergency food pantry assistance; utilities assistance; after school programs; seniors programs; life enhancement skills; employment skills and placement; emergency disaster relief; and counseling, to name a few. 

The Salvation Army is in the business of meeting needs and changing lives, one life at a time. As a result, The Salvation Army doesn’t just suddenly appear around Christmastime; as you will find, its programs and social services are available in local communities 365 days a year.
Impact

We determine success by our ability to meet the needs of those struggling to make ends meet.  As a result, our accomplishments for the 2016 calendar year are as follows: 

Served 562 households (1,384 people) through our food pantry;
Provided 17 households with energy assistance;
Provided diapers to 478 children through our Diaper Bank;
Provided 26 children with an overnight Camp experience at Camp CONNRI;
Supplied 228 households ( 875 people) with food for Christmas;
Distributed 1,853 toys;
Visited 859 residents of local nursing homes/hospitals, including the VA, at Christmas. 
Began a partnership with the Dollar Energy Fund to assist families with their utility bills.

Goals:  1. Identify donors/funding streams to help support our Pathway of Hope program, which is designed to address the root causes of poverty, assisting families in moving toward self-sufficiency. 2. Secure funding to provide more balanced options through our Emergency Food Pantry with a greater variety of foods, including cultural and ethnic options. 3. Secure funding to hire a part-time case worker to administer assistance through our Emergency Food Pantry.

Success Story:  We first met Jenny when she was referred to our Pathway of Hope program, shortly after being released from incarceration. Although unsure of where to begin, Jenny was determined to reestablish herself in the community and regain custody of her children. We worked with her to set some realistic goals that would help her more toward self-sufficiency. Although her background was an obstacle, after a lot of searching, and advocacy from our case manager, she was able to obtain a part-time job at a local supermarket. After this, things really fell into place – we were able to assist her in locating an apartment and provided financial assistance to get her started. Soon after, she was reunited with her children and is now well on her way toward self-sufficiency. We could not be more proud of her!
Needs The Salvation Army New Haven Corps seeks to strengthen its ability to meet the needs of the people we serve.

Currently, we are striving to identify and secure the resources needed to implement the following:

·    Provide long term - in depth case management that will enable us to assist participants in identifying the root causes which contributed to their financial crisis and need; develop a plan of action to address those causes and follow up with the plan.  

·    Increase our staff to be able to keep up with the large volume of requests for assistance.

·    Consistently provide a wide variety of food through our food pantry, especially at the end of each fiscal year.

The New Haven Corps is always looking for new volunteers and financial contributors to support and improve the programs and services it provides to those in need. Volunteers are needed on a regular basis to perform tasks including toy sorting and distribution during the holiday season. Although the current Advisory Board has also been a strong asset, the Corps would like to build its capacity through the recruitment of more members from various occupations to develop it even further.
CEO Statement

The Salvation Army is a well-known organization throughout the Greater New Haven area, providing as many programs and services as possible to serve those in need from the Greater New Haven area. For this reason, many other organizations refer those in need to The Salvation Army for assistance. Additionally, not a day goes by without potential clients coming into the Corps or contacting staff in desperate need of assistance. Unfortunately, this need has only continued to grow. Our community has been incredibly generous in offering their support in helping us meet these needs. Due to the economic downturn, coupled with an increase in requests, The Salvation Army is still seeing an increase in requests for assistance and allocated funds for emergency assistance are being expended earlier and earlier each fiscal year forcing us to make difficult decisions in available assistance and referring clients to other community resources. Therefore, more funding for emergency services will allow more individuals and families to benefit year-round.

Board Chair Statement The New Haven Corps provides opportunities for its board members to serve the community through its programs and services and the members provide the Corps with supports through their personal and business networks as well. The board is also highly involved in the New Haven Corps' finance and property decisions as they arise. At each meeting, board members carefully review ongoing operations, make informed suggestions and approve new projects after careful deliberation. When the New Haven Corps is in need of any additional services or resources for new projects or issues beyond its limited resources, the board directly provides their support if possible or connects staff to service providers through their networks that can meet such needs, either at a discounted service rate or through monetary donation.
Service Categories
Primary Organization Category Religion- Related / Christianity
Secondary Organization Category Human Services / Salvation Army
Tertiary Organization Category Human Services / Emergency Assistance (Food, Clothing, Cash)
Areas Served
Hamden
New Haven
North Haven
Orange
West Haven
East Haven
Woodbridge
The Salvation Army's New Haven Corps serves the areas of East Haven, Hamden, New Haven, North Haven, Orange, West Haven, and Woodbridge. Although the majority of its clients in need of social services come from New Haven, staff are fully devoted to all individuals and families in need from each town within their catchment area to provide emergency and holiday assistance.
CEO/Executive Director/Board Comments

We serve individuals and families in need residing within the geographic areas outlined above, providing food, water utility assistance, diapers, holiday assistance, and much more.

Programs
Description The Corps operates a year-round emergency Food Pantry. The Food Pantry serves clients from the Greater New Haven area. The Corps’ target population is low-income, working poor and numerous community members who are disabled, mentally and/or physically. Many of the program’s clients do work; however, they still do not make enough money to pay rent and consistently put food on the table. Dire situations such as these cause potential clients to look to The Salvation Army for help for that bag of food they desperately need. Overall, the pantry serves primarily single-parent families, consisting of a mother and her children, as well as a number of individuals. All of the clients served live in the Greater New Haven area. Eligible clients are served with bags of food, which include meat, canned goods, grain, bread, juice, snacks, and any other necessities. The pantry is open every Monday, Wednesday, and Friday. Each client served is assisted by a Case Worker.
Population Served Poor,Economically Disadvantaged,Indigent / At-Risk Populations / Unemployed, Underemployed, Dislocated
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. As individuals and families have their basic need for food met to assist them in meeting their other needs, they will begin the process of increasing their self-sufficiency. The ultimate goal for this program is for families to rely on it less as they are connected to additional resources and are able to meet their other outstanding priorities to stabilize their lives.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. In addition to daily staff observation, monthly statistics regarding Food Pantry usage are reported to the local food bank and reviewed at the time of the annual program audit conducted by The Salvation Army's Southern New England Divisional Headquarters.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. With a big sigh a gentleman first walked into The Salvation Army's New Haven Corps, asking for assistance. He was desperately in need. Due to his unemployment and other hardships in life, his spouse left him and his family. As a result, he had become a single parent, responsible for taking care of two young children and his father, who was sick in bed because of an illness. Staff gave him advice, including information concerning others programs he may be eligible for. The Food Pantry was especially helpful for him in obtaining food to feed his family. When he picked up a bag of groceries most recently, he was very excited to share his good news, which was that he found a job and had started working at a store in New Haven. A couple days later, he donated many cans of food to help out people in the community who were still suffering like he once was.
Description In partnering with the Connecticut Regional Water Authority, The Salvation Army helps administer the Dollar Energy Fund to qualifying clients in need of assistance with their water utility bill. Clients are screened for income eligibility and are welcomed to complete the Dollar Energy Fund application to receive up to an $80 annual grant towards their water utility.

Population Served Unemployed, Underemployed, Dislocated / At-Risk Populations / Victims
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. Approximately 100 people receive immediate utility assistance each year, preventing shut off. In addition, approximately 100 homeless individuals and jail discharges and 15 victims of disasters and domestic violence are served with vouchers each year. Through clothing and furniture vouchers, those in need are able to receive the provisions necessary as part of their road to recovery and independence.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. The Emergency Assistance Program grants those in the need the ability to improve and rebuild their lives. Through providing one-time emergency assistance to those experiencing financial difficulties, these individuals are ultimately given the time they need to plan for the future, having temporarily eliminated their stress and financial burdens. Although these clients may still require additional resources, it is the hope of this program that they slowly rely on The Salvation Army and other financial assistance providers less as they become more self-sufficient.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. Utility companies receive confirmation letters for each respective client's payment arrangements with The Salvation Army and current-month payments so that each client will not have their utility services shut off. Statistics regarding those served are maintained to provide to funders and tracked through The Salvation Army’s internal database.

Each Thrift Store of The Salvation Army that receives a client with a voucher returns the voucher to the respective Corps with a list of purchased items so that appropriate staff can track and confirm that clients purchased what they needed.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. What follows is one success story describing lives helped:

A fire victim came to The Salvation Army in need. Due to a disaster, she lost most of her family's possessions, furniture, clothes, kitchen appliances, etc. in the house. A local fireman informed her that The Salvation Army provided vouchers to fire victims. With the vouchers issued by The Salvation Army, she could purchase some essential things that she needed to live suitably and move on with her life from the local thrift store. She thanked The Salvation Army again and again for what it could do, which was a big help for her and her family.
Description The Salvation Army’s New Haven Corps provides various types of help through its Holiday Assistance Program. As part of this program, each Christmas season, the Corps runs Angel Tree and Adopt-A-Family components to serve people who are less fortunate from the community. Those who cannot afford Christmas gifts for their children apply to these programs in October. They are required to bring specific information and documentation (i.e., proof of I.D., income, number in household) to be considered for the programs. Most receive Christmas gifts through Angel Tree, while some who are in desperate need are served not only gifts, but also other items helpful for enjoying a holiday season through Adopt-A-Family.

There is also nursing home visitation that takes place during the holiday season. Every year, staff and volunteers visit over ten nursing homes, bringing with them Christmas gifts and friendly conversation.
Population Served Families / At-Risk Populations / Poor,Economically Disadvantaged,Indigent
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. Angel Tree provides underprivileged children and seniors with up to two holiday gifts. On average, The Salvation Army’s New Haven Corps serves between 600 and 700 children through Angel Tree each year. Those children receive toys, clothing, shoes and more. For families in even greater need, an inventory of their needs is taken and a wish list is compiled. This list may include toys, clothing, household items, and/or information regarding utilities and heating assistance. The Corps then serves approximately 15 families through Adopt-A-Family. These families are fortunate to receive a full package of holiday items. In addition, more than 1,000 nursing home residents enjoy visitation from The Salvation Army with seasonal greetings and gifts. In the end, through the Holiday Assistance Program, many more people celebrate a holiday season with materials and resources that they could not afford on their own.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. The ultimate goal for holiday assistance is to extend and enrich the joy of the holiday season in the community. There are many people who are less fortunate and do not have an opportunity to enjoy the holiday season otherwise. The New Haven Corps’ commitment is to serve those people and help as many people as it can to enjoy and celebrate a very exciting time of the year with their families. Families will also be able to meet other basic needs through money saved, not having to make sacrifices to provide for their families during the holidays.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
The New Haven Corps is required to provide a report to The Salvation Army's Southern New England Divisional Headquarters, which is responsible for overseeing all operations through Connecticut and Rhode Island, for review of the program and its success. Included in the report are statistics (i.e., number of beneficiaries, total expenditures, etc.).
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. One woman knocked on the door of The Salvation Army, seeking assistance for the upcoming holiday season. Her granddaughter was expecting a baby in a couple of weeks, which meant she had to support not only her grandchild, but also the baby. To make matters worse, she recently lost her part-time job. Even though she had tried to find another job to make ends meet, it had proved difficult to find a job in this difficult economy. Fortunately, she heard from her neighbor that The Salvation Army had assisted those in need. As a result, she gladly signed up for a Thanksgiving gift certificate and a Christmas application, coming by the office to express her appreciation and how such assistance will ensure that her holidays are memorable ones. She hopes to secure a new job soon.
Description The Pathway of Hope is a strengths-based, long-term approach to helping families leave poverty behind for good. With its design to help hard-working, dedicated families who simply do not have the means to get ahead in life on their own, Pathway of Hope provides the guidance, tools, and assistance necessary to support struggling families along the continuum of growth to self-sufficiency. Pathway of Hope focuses on possibilities rather than problems. We help families identify the skills and assets that they bring to the table before, then collaborate with them to make a plan utilizing those very strengths to improve their situation. Pathway of Hope is about going the distance and walking alongside these families in need so that they can achieve lasting change, both for themselves and their children.
Population Served / /
Program Comments
CEO Comments
The New Haven Corps operates its social services programs Monday through Friday every week. Approximately 600 people come to the Corps to have their needs met each month. Staff believe that their regular/seasonal services are crucial not only for The Salvation Army to reach out to the community and serve those in need, but also for those who are seeking help today. However, in order to carry out its services, The Salvation Army would not be able to meet nearly as many needs were it not for the support and help from its partners, participants, and donors. The more support The Salvation Army's New Haven Corps has for its programs, the more lives that can be helped.
CEO/Executive Director
Commissioner David Jeffrey
Term Start Oct 2013
Email David.Jeffrey@usn.salvationarmy.org
Experience Commissioner Jeffrey functions in a role akin to the CEO for The Salvation Army as a corporate entity. Mr. Michael Southwick and Mr. Richard D. Allen are both authorized by the Board of Trustees to execute documents on behalf of the Board of Trustees and The Salvation Army.
Co-CEO
Commissioner William A. Bamford III
Term Start Feb 2014
Email William.Bamford@use.salvationarmy.org
Experience Commissioner Bamford functions in a role akin to the Co-CEO for The Salvation Army as a corporate entity. Mr. Richard D. Allen and Mr. Michael Southwick are both authorized by the Board of Trustees to execute documents on behalf of the Board of Trustees and The Salvation Army.
Staff
Number of Full Time Staff 4
Number of Part Time Staff 2
Number of Volunteers 5
Staff Retention Rate 66%
Staff Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 1
Caucasian 3
Hispanic/Latino 2
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 2
Female 4
Unspecified 0
Senior Staff
Title Corps Commanding Officer
Title Corps Commanding Officer
Title Assistant Corps Officer
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
The New Haven Corps works most often with Christian Community Action, CT Food Bank, Helping Hands, Liberty Community Services and the Community Action Agency of New Haven Inc. Many of these organizations continue to refer clients to the New Haven Corps for rental assistance. Liberty Community Services typically refer their residents to the New Haven Corps for clothing and furniture vouchers, while Christian Community Action Agency refers clients for food, diapers and utility assistance. Similarly, if the New Haven Corps identifies clients who are in need of shelter or a rehabilitation program, they are referred to the Liberty Shelter. If no funding is available for a given type of emergency assistance at the time of request, staff refers him/her to the Christian Community Action Agency. Such collaboration prevents duplication in services and allows for potential clients to be served as quickly as possible.
Board Chair
Mr. David E. Jeffrey
Company Affiliation The Salvation Army
Term Nov 2015 to Oct 2017
Board of Directors
NameAffiliation
William A. Bamford IIIThe Salvation Army
G. Lorraine Bamford The Salvation Army
D. Sue Foley The Salvation Army
Steven M. Howard The Salvation Army
Janice A. Howard The Salvation Army
Kenneth O. Johnson Jr.The Salvation Army
Paula S. Johnson The Salvation Army
James P. LaBossiere The Salvation Army
Donald W. Lance The Salvation Army
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 10
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 6
Female 4
Unspecified 0
Governance
Board Term Lengths 1
Board Term Limits 0
Written Board Selection Criteria Under Development
Written Conflict of Interest Policy Yes
Percentage Making Monetary Contributions 0%
Percentage Making In-Kind Contributions 0%
Constituency Includes Client Representation No
Risk Management Provisions
Accident and Injury Coverage
Automobile Insurance
Commercial General Insurance
Disability Insurance
Employee Benefits Liability
Employee Dishonesty
Employment Practices Liability
General Property Coverage
Workers Compensation and Employers' Liability
Additional Board/s Members and Affiliations
NameAffiliation
Ray Andrewson AM1220 WQUN
Glenn Archer Hilltop LLC
Marie Anne Barnhart
Linda Ciaburri Gateway Community College
Dino Ciaburri Gateway Community College
Steve Diaz Hamden Chamber of Commerce
Hugh Keenan Keenan Funeral Home
Victoria Navin Retired
James Traester Apicella Testa Company
CEO Comments
The Salvation Army in Greater New Haven is continuing to build our Advisory Board by looking for community minded people who share an affinity for our mission and are willing to come alongside us to build awareness and raise support. While this process has been slow, we are so thankful for our community's support thus far and are looking to continue growing in an effort to impact our community in positive ways.
 
 
Financials
Fiscal Year Start Oct 01 2016
Fiscal Year End Sept 30 2017
Projected Revenue $695,700.00
Projected Expenses $695,700.00
Spending Policy Income Only
Credit Line No
Reserve Fund Yes
Documents
IRS Letter of Exemption
IRS Letter
Other Documents
Other Documents 3
NameYear
Document Destruction Policy2002View
Detailed Financials
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$5,000$10,000$3,264
Government Contributions$0$0$0
Federal------
State------
Local------
Unspecified------
Individual Contributions$360,394$337,123$373,178
------
------
Investment Income, Net of Losses$75,823$53,286$38,007
Membership Dues$2,398$1,856$1,341
Special Events$175--$840
Revenue In-Kind$92,186$71,682$106,075
Other$16,826$14,146$4,965
Prior Three Years Expense Allocations Chart
Fiscal Year201520142013
Program Expense$205,701$149,766$186,156
Administration Expense$230,724$233,716$231,093
Fundraising Expense$85,856$96,928$89,657
Payments to Affiliates$43,811$39,598$40,915
Total Revenue/Total Expenses0.980.940.96
Program Expense/Total Expenses36%29%34%
Fundraising Expense/Contributed Revenue23%28%24%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201520142013
Total Assets$18,133$32,875$62,558
Current Assets------
Long-Term Liabilities------
Current Liabilities$4,915$6,367$4,135
Total Net Assets$13,217$26,508$58,423
Prior Three Years Top Three Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Solvency
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities0.000.000.00
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capitial Campaign
Currently in a Capital Campaign? No
Comments
CEO Comments
Due to not exceeding required financial thresholds, The Salvation Army’s New Haven Corps does not have an independent audited financial statement.  As a result, a Financial Report, which provides year-end actuals for the most-recently completed fiscal year, has been provided in its place.  
Foundation Staff Comments This organization is exempt from completing the Form 990. 
 
This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address The Salvation Army
450 George Street
New Haven, CT 065115411
Primary Phone 203 624-9891
CEO/Executive Director Commissioner David Jeffrey
Board Chair Mr. David E. Jeffrey
Board Chair Company Affiliation The Salvation Army

 

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