Career Resources
350 Fairfield Ave
Bridgeport CT 06604
Contact Information
Address 350 Fairfield Ave
Bridgeport, CT 06604-
Telephone (203) 333-5129 x
Fax 203-334-6086
E-mail information@careerresources.org
Web and Social Media
A recent STRIVE-New Haven graduating class.
Mission

Career Resources, Inc. (CRI) provides adults and youth throughout Connecticut with the skills, resources, and support necessary for personal development, economic self-sufficiency, and career advancement. CRI also provides planning and staffing resources to the business community in support of workforce development and economic growth.                                               

At A Glance
Year of Incorporation 1997
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Mr. Scott K Wilderman
Board Chair Mr. Homero A. Villarreal
Board Chair Company Affiliation Community Volunteer
Financial Summary
 
Projected Revenue $5,396,016.00
Projected Expenses $5,414,707.00
Statements
Mission

Career Resources, Inc. (CRI) provides adults and youth throughout Connecticut with the skills, resources, and support necessary for personal development, economic self-sufficiency, and career advancement. CRI also provides planning and staffing resources to the business community in support of workforce development and economic growth.                                               

Background

Career Resources Inc. recently celebrated its 20th Anniversary and is recognized as the preeminent workforce development agency in Connecticut and throughout the United States. It is the only non-profit organization in Connecticut that focuses exclusively on workforce development needs from the perspective of individuals with barriers to employment requiring basic skills and work readiness training and employers seeking to find qualified workers in the region.  CRI was recently chosen by the State of Connecticut's Department of Mental Health and Addiction Services as the sole non-profit to create and deliver training to all DMHAS staff and providers to better prepare clients for employment and was recently recognized by People's Bank and Pulman & Comley, LLC for promoting diversity in the workplace.

Career Resources, "Prepares Workers for Life." The organization provides youth and adults throughout Connecticut with education and work-readiness training programs that enable them to gain the skills and access the resources  necessary for personal development, economic self-sufficiency and career advancement. CRI also provides planning and staffing resources to the business community in support of workforce development and economic growth. CRI alumni frequently visit program staff to share their successes and to serve as mentors for new clients enrolling in the programs offered by CRI.

Today CRI operates the following programs to address the interrelated needs of job seekers and businesses and serves approximately 20,000 customers annually:  American Jobs Centers, STRIVE, Fathers-for-Life, Jobs First Employment Services (JFES), Everyone Works, VITA, to mention just a few. CRI's customer target base are lower-income individuals with multiple barriers to employment.

 
 
Impact

Accomplishments in Past Year:

  • CRI operates all three Connecticut STRIVE programs (New Haven, Bridgeport & Hartford), offering work readiness training curriculum and services for individuals seeking to enter or reenter the workplace. 
  • STRIVE New Haven conducted community events including on-site job fairs and a breakfast for employers to inform them of the services of CRI and how the organization can help  them fill their employment needs
  • CRI added Jobs First Employment Services in the Northwest region and SNAP Employment and Training Services in New Haven and Bridgeport. 
  • Developed and offered a one-day Case Management Training to all CRI case managers.
  • CRI manages the only accredited GED testing center in the southwest region to accommodate new GED exam, effective January 2014.
  • Added new programs to address the work readiness needs of out-of-school youth and women who were formerly incarcerated.

 Goals for the current year:

  • Continuous improvement in customer service.
  • Develop new initiatives with employers to enhances services to  jobseekers and employers 
  • Conduct new workshops on financial literacy and using social media to connect to employment opportunities
Needs

The five most pressing needs for the organization are:

  • Additional employers to hire CRI customers
  • Committed funding for FY 17
  • Diversification of funders for major CRI programs  
  • Volunteers for the Bridgeport and New Haven VITA (Volunteer Income Tax Assistance) program
  • Volunteers from the business community to conduct classes for students and clients.
  • Mentors to work with veterans, formerly incarcerated, out-of-school youth and dislocated workers
CEO Statement

Career Resources, Inc. prides itself on being one of the few non-profits in the country that focuses exclusively on workforce development.   Workforce development is the core mission of CRI and to that end the organization dedicates all of its resources to offer comprehensive, innovative and practical solutions to both employers and job seekers.  At Career Resources, we operate a range of employment and support programs for the communities that we serve which are often under-resourced and faced with multiple challenges including high unemployment and low school performance outcomes. CRI assists graduates of urban schools in lower-income communities enhance their skills in order to better prepared to compete in an increasingly complex job market.  CRI assists men and women who are formerly incarcerated and preparing to reenter their communities seek employment despite overwhelming resistance by employers. We assist people with disabilities and mothers leaving welfare  search for work, child care and other services that can reduce barriers to employment. CRI helps unemployed workers, older workers and fathers who need to meet their financial responsibilities and child support, find employment and training opportunities.  I can say, with certainty that the challenges facing many of these population segments are systemic and sometimes appear insurmountable.  Foreclosure, hunger and homelessness are often just a paycheck away for many of CRI's customers.  We are successful at what we do because our dedicated staff maintains a “can do” spirit that sets the example for our clients.  The CRI staff  understand that the impact of our work is so much more than placing people into employment - it about providing people with the knowledge, confidence and skills to overcome challenges thereby giving them hope and it is hope that sustains all of us.

Board Chair Statement

Career Resources equips people with the knowledge, training, and support they need to secure employment and move toward self-sufficiency. I support it with my time and resources because it is one of the most cost-effective and successful nonprofits in the State. Career Resources stands out as one of the best in class.

Career Resources is focused – it knows what it does, and it does it well, with continuous improvement  built into its operations. Career Resources is a valued partner in the community and places the needs of its customers above all else.

CRI has a proven track record of creating appropriate programs that address the needs of the communities in which they work.  As a founding member of the Bridgeport Reentry Collaborative, Career Resources assisted offenders return to the workforce well before many other organizations. I have worked with many non-profits and the entire team at CRI are among the most determined and caring staff I have had the pleasure of working with. The budget is trim, and the operations are lean, and all of the funds raised by Career Resources go directly back into program delivery and enhancement. Like many non profits, we have our challenges, particularly in keeping the flow of resources steady to help our customers get back to work. The staff and board are well up to the task, and are as determined to succeed as the customers they serve.

Homero Villarreal

Board Chairman

Service Categories
Primary Organization Category Employment / Employment Preparation & Procurement
Secondary Organization Category Education / Educational Services
Tertiary Organization Category Youth Development / Youth Development Programs
Areas Served
Ansonia
Bethany
Branford
Cheshire
Derby
East Haven
Guilford
Hamden
Lower Naugatuck Valley
Madison
Milford
New Haven
North Branford
North Haven
Orange
Oxford
Seymour
Shelton
Shoreline
State wide
Wallingford
West Haven
Woodbridge
Career Resources has offices located in Bridgeport, Derby, Hartford, New Haven, Waterbury, and Stamford. Any resident of the state of Connecticut is eligible for services. 
Programs
Description

CRI operates all STRIVE programs in Connecticut. STRIVE is an intensive three week national training program that prepares individuals with multiple barriers to employment to gain the skills needed to enter or reenter the job market. The structured training is centered on personal responsibility, attitude, and soft skills development. STRIVE originated in East Harlem, NY in 1984, and to date has put over 40,000 people to work. The STRIVE philosophy is based on four principles: 1) people who have been considered “unemployable” want to work, and can succeed in employment; 2) personal development coupled with technical skills training, is critical to success in the workplace; 3) employment offers the best and most rapid pathway to overcoming problems of the economically disadvantaged; 4) on-going support is essential for people with multiple barriers to employment in order for them to stabilize their circumstances.

Population Served Unemployed, Underemployed, Dislocated / Poor,Economically Disadvantaged,Indigent / Offenders/Ex-Offenders
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. At the end of each three-week training program 100% of graduates will have an increased knowledge of how to search for a job, write a cover letter and resume and understand the current conditions of the local job market. Ninety-five percent of program attendees will have participated in mock-job interviews conducted by local employers, and all will have received referrals to organizations that can assist with personal and economic life issues. 
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. STRIVE has been in operation in Connecticut since 1998, has graduated over 3,000 Connecticut residents with a job placement rate of over 70 percent. Program attendees are often placed in positions with wages averaging $2.26 above the minimum wage in Connecticut and 95% retain employment for 90 days.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. STRIVE maintains a comprehensive client management system that allows for the ongoing collection and analysis of data. Data collected ranges from demographic and personal information to employment and job retention information. The quantifiable results for the project are the number of program graduates, the number of job placements, and the number of placements retained after three months. The change that is attributed to the activities carried out during the workshops is the connection to employment for low income job seekers. Obtaining employment, and developing a support system to help maintain that employment, has long-term effects on low income individuals working towards self sufficiency.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

At 19 years old,  Orlando had his first child but did not have any job experience. He sold drugs to make money. Eventually he was arrested and sent to prison. At 22 he was now a convicted felon but wanted to do the right thing for his family. Orlando heard about STRIVE from a family member who graduated from the program and had done well, so he signed up. While attending the workshop he stated that his career goal was to become a union plumber, though in order to do so he needed a drivers license and transportation. STRIVE helped him find work in a warehouse so he could save money, however he was laid off from that job in less than a year. He then went to work for a distribution company where he was trained to drive delivery trucks enabling him to earn his license.  This prompted him to apply to the plumbers union and two later he was called in to start work. Orlando began working for the Plumbers, Pipefitters and HVAC Union Local 777 in October 2009. In 2014 he achieved his goal and is now an apprentice plumber.

Description
CRI's Volunteer Income Tax Assistance (VITA) Program offers free income tax preparation to low and moderate income individuals. The program brings millions of dollars back to the communities of New Haven and Bridgeport and steers individuals away from fee for service tax preparation and predatory financial services. In partnership with the Internal Revenue Service (IRS), volunteers are trained and certified to ensure that all the tax filers receive the maximum credits and deductions to which they are entitled.
Population Served Poor,Economically Disadvantaged,Indigent / At-Risk Populations / Adults
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. The short term impact that the VITA program has is the immediate savings individuals see by not having their taxes prepared at a paid preparer. Many of the tax perparers also often predatory services such as “instant refunds” which in reality are loans, and can cost consumer hundreds of dollars in interest. All tax filers are also made aware of the other financial education resources that exist within the community.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. The long term impact of the VITA program is helping the tax filers to become economically self sufficient. This is accomplished by providing the tax filers with information and referrals to other community resources providing financial literacy, budget coaching, and Individual Development Account programs. 
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. Success is monitored by a number of sources. Internally by CRI, and externally through the Internal Revenue Service and the Connecticut Association for Human Services. Data that is reported on in this program includes the number of returns prepared, the amount of returns generated through the program, accuracy of returns prepared, and estimated money saved on clients not using a paid preparer to name a few. CRI has been a VITA partner for six years, and each year the number of returns and amount returned has increased.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. CRI has returned millions of dollars into the CT community through the VITA program. Allowing many low income individuals access to the Earned Income Tax Credit, which can make a huge difference in the lives of low income families. The credit has allowed customers to purchase automobiles, pay down debt, and return to school.
Description

Career Resources, Inc. provides youth and adults with the skills, resources and the support necessary for personal development, economic self-sufficiency and career advancement. Education and job skills training are at the core of all Career Resources, Inc. programs. CRI offers Adult Basic Education (ABE) for individuals with low reading and math literacy and GED preparation for adults who are ready to pursue their high school equivalency diploma. ]These programs focus on: reading, math, writing, social studies, science. Both offer flexible hours and a personalized course of study combining classroom-based and computer-assisted instruction facilitated by a state licensed instructor.


Population Served Adults / Poor,Economically Disadvantaged,Indigent / Unemployed, Underemployed, Dislocated
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. Many students increase their reading, writing and math levels making it possible for them to learn the skills needed to obtain employment. 
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact. All students receive pre/post testing using CASAS the assessment instrument mandated by the Connecticut State Department of Education. Gains are computed and entered into the CARS data base system.
Description Since 2002, Career Resources has operated the Southwestern Connecticut One Stop system, now known as the American Jobs Centers, serving job seekers and employers with career guidance, education, workshops and training for careers in high-growth industry sectors. The Centers specialize in providing employment-related services to job seekers and employers in Stamford, Bridgeport and Derby. CT Works operates in partnership with The WorkPlace, Inc. and the State of Connecticut Department of Labor.
Population Served Unemployed, Underemployed, Dislocated / Poor,Economically Disadvantaged,Indigent / Adults
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Description

WorkKeys is an assessment that establishes skill levels as related to workplace needs including:

  • Job Profiling – Determining the basic skills required for individual jobs and occupational careers
  • Assessment – Measuring the basic skills that individuals can apply to workplace situations
  • Training – Curriculum guidelines from ACT and curriculum from ACT Level 1 publishers designed to improve an individual’s skills so that they can be successful in jobs of their choice
  • Research – ACT’s extensive research and validation efforts results in a tool that can be applied with the highest levels of reliability and confidence to a wide range of education, employment and workforce development objectives.

Key Train is an interactive online course to improve performance in the specific areas identified by the WorkKeys assessment.

The NCRC program allows jobseekers to attain the credential through self-paced lessons in various job skills.

At its foundation is a targeted curriculum written specifically to help people master the applied workplace skills as defined by the WorkKeys system.

This core curriculum is complimented by diagnostic tools, soft skills curriculum, and a powerful reporting system to form a robust career readiness learning syste

Population Served Adults / Unemployed, Underemployed, Dislocated /
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
CEO/Executive Director
Mr. Scott K Wilderman
Term Start Jan 2000
Email wilderman@careerresources.org
Experience Mr. Scott Wilderman has over 25 years of non-profit and private sector management experience with the last fifteen as the CEO and President of Career Resources Inc. Under Mr. Wilderman's leadership CRI has been transformed into the premier workforce development agency in Connecticut and is recognized nationally as a model for serving both low-income individuals and employers. He has been honored by JP Morgan Chase for Workforce Development Excellence,  received the Workplace Inc.'s President's Award for excellence, the Community Leadership Award from the Bridgeport Housing Authority and most recently recognized by People's Bank and Pulman and Comley, LLC for promoting diversity in the workplace. As the CEO of CRI Mr. Wilderman has cultivated strong community relations, demonstrated ability to manage performance-based systems and remained highly committed to serving low-wage workers and those with multiple barriers to employment. Mr. Wilderman holds an M.A. in industrial psychology.
Staff
Number of Full Time Staff 80
Number of Part Time Staff 7
Number of Volunteers 150
Number of Contract Staff 0
Staff Retention Rate 70%
Staff Demographics - Ethnicity
African American/Black 33
Asian American/Pacific Islander 0
Caucasian 31
Hispanic/Latino 23
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 32
Female 55
Unspecified 0
Senior Staff
Title VP of Operations
Experience/Biography Ms. Carr currently supervises the operations of four American Job Centers in Southwestern Connecticut including a diverse staff who are responsible for providing services to over 30,00 clients annually, skills testing, career counseling, case management, job matching, and the development of training contracts.  Ms.Carr oversees AJC program development, community partnerships, and compliance with state and federal regulations. She has over fifteen years experience in the employment and training fields, and is well-versed in WIOA and TANF regulations. She is past president and board member of the Connecticut Coalition to End Homelessness. Ms, Carr holds a B.A. from Eastern Connecticut State University.
Title Director of Grants and Development
Title Director of Community and Business Relations
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
Career Resources has a strong history of collaborations with public and private partners, all with the aim of enhancing the services for our customers. CRI is a co-founder of the Bridgeport Reentry Roundtable, and is actively involved in the New Haven and Hartford collaboratives as well. 
Affiliations
AffiliationYear
Connecticut Association of Nonprofits2012
Greater New Haven Chamber of Commerce2012
United Way of Greater New Haven2012
Awards
Award/RecognitionOrganizationYear
Excellence in Workforce DevelopmentJP Morgan Chase2012
Action AwardBridgeport Housing Authority2012
Organization of the YearRYASAP2007
Board Chair
Mr. Homero A. Villarreal
Company Affiliation Community Volunteer
Term July 2016 to June 2017
Board of Directors
NameAffiliation
Mr. Heriberto Cajigas CT Department of Labor
Mr. Victor Fuda Department of Labor - Bridgeport
Mr. Wayne Gura Community Volunteer
Ms. Carol Labore Community Volunteer
Mr. James Lisher Lisher Innovation Strategies
Ms. Sharon Martinez People's United Bank
Ms. Hannah Mikesell RBS
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 5
Hispanic/Latino 3
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 5
Female 3
Governance
Board Term Lengths 3
Board Term Limits 2
Written Board Selection Criteria Under Development
Written Conflict of Interest Policy Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Standing Committees
Finance
Human Resources / Personnel and Finance and Marketing and Nominating and By-laws
 
 
Financials
Fiscal Year Start July 01 2017
Fiscal Year End June 30 2018
Projected Revenue $5,396,016.00
Projected Expenses $5,414,707.00
Spending Policy N/A
Credit Line Yes
Reserve Fund Yes
Documents
Form 990s
CRI 9902015
CRI 9902014
CRI 9902013
CRI 9902012
CRI 9902011
CRI 9902010
CRI 9902009
CRI 9902008
IRS Letter of Exemption
501(c)3 Letter
Detailed Financials
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$328,199$385,701$464,879
Government Contributions$5,126,729$5,266,050$4,085,273
Federal------
State$707,150----
Local------
Unspecified$4,419,579$5,266,050$4,085,273
Individual Contributions------
------
$561,175$476,542$379,886
Investment Income, Net of Losses------
Membership Dues------
Special Events------
Revenue In-Kind------
Other$13,749$2,843$200
Prior Three Years Expense Allocations Chart
Fiscal Year201520142013
Program Expense$5,333,597$5,548,544$4,350,843
Administration Expense$625,555$605,553$510,107
Fundraising Expense$52,034$44,755$64,610
Payments to Affiliates------
Total Revenue/Total Expenses1.000.991.00
Program Expense/Total Expenses89%90%88%
Fundraising Expense/Contributed Revenue1%1%1%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201520142013
Total Assets$834,807$855,643$878,592
Current Assets$748,990$784,974$849,360
Long-Term Liabilities------
Current Liabilities$219,949$259,451$214,684
Total Net Assets$614,858$596,192$663,908
Prior Three Years Top Three Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- --Hartford Foundation for Public Giving $150,000
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Solvency
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities3.413.033.96
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capitial Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
Comments
Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 350 Fairfield Ave
Bridgeport, CT 06604
Primary Phone 203 333-5129
CEO/Executive Director Mr. Scott K Wilderman
Board Chair Mr. Homero A. Villarreal
Board Chair Company Affiliation Community Volunteer

 

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