CancerCare
111 East Avenue
Suite 207
Norwalk CT 06851
Contact Information
Address 111 East Avenue
Suite 207
Norwalk, CT 06851-
Telephone (203) 854-9911 x
Fax 203-854-0809
E-mail knugent@cancercare.org
Web and Social Media
Mission

CancerCare provides free, professional support services to individuals, families, caregivers and the bereaved to help them cope with and manage the emotional and practical challenges of cancer. Our services include counseling, support groups, educational publications, workshops and financial assistance. All of our services are provided by professional oncology social workers and are offered completely free of charge.

At A Glance
Year of Incorporation 1944
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Ms. Patricia Goldsmith LCSW
Board Chair Mr. Michael Parisi
Board Chair Company Affiliation Ogilvy CommonHealth Worldwide
Financial Summary
 
Projected Revenue $20,227,272.00
Projected Expenses $20,227,272.00
Statements
Mission

CancerCare provides free, professional support services to individuals, families, caregivers and the bereaved to help them cope with and manage the emotional and practical challenges of cancer. Our services include counseling, support groups, educational publications, workshops and financial assistance. All of our services are provided by professional oncology social workers and are offered completely free of charge.

Background

CancerCare was founded in New York City in 1944 to help people face the crisis of cancer. In order to address the needs of people in Connecticut, a regional office was established in 1988. Since then, CancerCare’s Connecticut office has provided individual, family, and group counseling; educational workshops and information about cancer; specialized programming for children affected by cancer; targeted programming for people of diverse ethnicities; financial assistance, and practical help to Connecticut residents affected by cancer. All services are available in-person, over the phone, and online and are provided by professionally-trained oncology social workers. The organization’s primary goal is to help people affected by cancer cope with the emotional, financial, and practical challenges presented by a cancer diagnosis.

Impact

Last year, CancerCare provided services to nearly 1,300 adults, children, and families throughout Connecticut. CancerCare also gave more than $57,000 in direct financial assistance to 234 cancer patients throughout the state. 

CancerCare’s comprehensive array of support services help people faced with the crisis of cancer to better cope with and manage the emotional, physical, and practical challenges presented by a cancer diagnosis. CancerCare’s clients report that their current emotional health/well-being is better as a result of the counseling sessions with their CancerCare social worker, that they have a better understanding of their diagnosis and treatment options after reading educational materials provided by CancerCare, and that they are better able to meet their treatment-related expenses because of the financial assistance they received.

Needs

The incidence of cancer in New Haven County is the highest among all eight Connecticut counties, at roughly 500 diagnosed per 100,000 residents. 

A cancer diagnosis can lead to feelings of fear, anxiety, and helplessness as patients and their families face the overwhelming tasks of making treatment decisions, managing side effects and treatment-related changes in appearance, paying for treatment regimens, and handling disruptions in work and family life. A patient's health, well-being, and day-to-day functioning can be adversely affected if not appropriately addressed with focused psychosocial interventions. Unfortunately, many people affected by cancer do not receive any psychosocial support, as was discovered in a recent study conducted by the Institute of Medicine. Its 2013 report, Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis, found that “receipt of psychosocial support at the time of diagnosis and during treatment is rare” among all patients. The Commission on Cancer (COC) also recognized that significant levels of emotional distress can negatively impact many areas of a cancer patient’s life, including their ability to cope with their diagnosis.
Service Categories
Primary Organization Category Diseases Disorders & Medical Disciplines / Cancer
Secondary Organization Category Education / Alliances & Advocacy
Areas Served
Ansonia
Bethany
Branford
Cheshire
Derby
East Haven
Guilford
Hamden
Lower Naugatuck Valley
Madison
Milford
New Haven
North Branford
North Haven
Orange
Oxford
Seymour
Shelton
Shoreline
State wide
Wallingford
West Haven
Woodbridge
National
CancerCare is a national organization with a regional office in Connecticut that provides services to people affected by cancer (patients, their loved ones, caregivers, and the bereaved) throughout the state.
Programs
Description

This program seeks to build support for families affected by cancer and to help them better cope with and manage the many challenges presented by a cancer diagnosis. CancerCare offers a comprehensive array of free, professional support services that address the emotional, financial, and practical needs of cancer patients and their loved ones, including spouses, partners, children, and other family members, who reside in Greater New Haven. Services include counseling and support groups, specialized programming for children, targeted outreach to people of diverse ethnicities, financial assistance, and patient-friendly education and information.

Population Served People/Families of People with Cancer / Minorities / At-Risk Populations
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service. By the end of the program year, CancerCare will provide a comprehensive array of free, professional support services (individual counseling, support groups, financial assistance, cancer-related publications, and in-person educational workshops) to 500 people affected by cancer in the Greater New Haven area. People served by the program will be better able to manage the emotional, financial, and practical challenges presented by a cancer diagnosis and adhere to their prescribed treatment plans.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

This program will improve the ability of people with cancer and their families to cope with and manage a cancer diagnosis and seek the best possible treatment outcomes.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

To measure program outcomes, CancerCare utilizes client databases to track the number of clients who access each of CancerCare’s services (individual counseling, support groups, financial assistance, cancer-related publications, and in-person educational workshops). CancerCare also utilizes satisfaction surveys to assess if the support services that clients receive in-person, over the telephone, or online improve their ability to manage their cancer diagnosis or the diagnosis of a loved one.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

The following client story illustrates the success of the program:

Danielle is a 44-year-old African American woman who lives in Branford with her four teenage children. Four years ago, Danielle was diagnosed with early stage breast cancer and was referred to CancerCare for counseling and information about how to best communicate with her children about her cancer. Last year, Danielle had a recurrence of Stage IV breast cancer, and once again turned to CancerCare for help. While undergoing chemotherapy through a clinical trial, she contacted our offices for financial assistance. During the application process, Danielle learned about CancerCare’s wig program, through which she received two wigs. She was also provided with a one-hour counseling session, as well as information and publications about talking to her teenagers about her cancer. Danielle was pleased to receive $300 in financial assistance as she forges ahead with her treatment.

Description

To reduce racial and ethnic health disparities relative to breast cancer, this program includes focused outreach and the provision of culturally competent services to women of diverse ethnicities, who are diagnosed with or at risk of breast cancer, in Fairfield and New Haven Counties. Services include outreach, education, counseling, free wigs, and financial assistance.

Population Served Hispanic, Latino Heritage / Blacks, African Heritage / Females
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

By the end of the program year, CancerCare will conduct 45 educational presentations on breast health, provide 45 women with counseling and free wigs, and provide 40 women with financial assistance for breast cancer treatment-related expenses. Women who attend the presentations will have a greater understanding of the importance of screening and early detection and increased access to free or low-cost breast cancer screening services. Further, women who are diagnosed with breast cancer will be better able to manage the emotional, financial, and practical challenges presented by a cancer diagnosis and adhere to their prescribed treatment plans.

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

This program will increase utilization of breast cancer screening services among Latina and African American women by promoting breast health awareness and the importance of screening and early detection, and connecting these women to free or low-cost breast cancer screening services. This program will also improve the ability of women with breast cancer and their families to cope with and manage their diagnosis and seek the best possible treatment outcomes.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

CancerCare tracks the number of educational presentations held at community locations and the number of women who attend each presentation. CancerCare also distributes surveys to participants at the end of the presentations to assess the impact of the information on their knowledge of breast health and free or low-cost screening resources.  Client databases are used to track the number of participants who access each of CancerCare’s follow-up services (individual counseling, support groups, financial assistance, and cancer-related publications). Satisfaction surveys are used to assess if the support services that clients receive improve their ability to manage a cancer diagnosis.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Last year, CancerCare conducted more than 30 educational presentations that provided information on breast health and resources for free or low-cost screening. Additionally, approximately 400 women access CancerCare’s range of free, professional support services each year.

Description

CancerCare’s social workers offer a range of therapeutic programs for children and families affected by cancer, such as art therapy-based workshops, comfort pillow activity kits, therapeutic events, and pediatric cancer survivorship programs, throughout the year. These activities help children affected by cancer communicate about the impact of cancer in their family and provide a way for families to meet others like themselves and build a community of support.


Population Served K-12 (5-19 years) / People/Families of People with Cancer /
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

The goal of the CancerCare for Kids program is to help children cope with the emotional impact of a cancer diagnosis in the family. CancerCare expects to accomplish the following measurable objectives in the coming program year:

  • Serve 150 children and families affected by cancer

  • Distribute 30 comfort pillow activity kits

  • Offer three programs for children and families, that may include therapeutic events and/or pediatric survivorship programs.

Children and families who participate in this program also benefit from CancerCare’s full complement of free, professional support services, including: counseling; educational workshops and publications on cancer-related topics; and financial assistance for treatment-related costs.

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

CancerCare expects that children and families who participate in the CancerCare for Kids program will be better able to cope with the emotional impact of a cancer diagnosis, communicate more openly and effectively about a cancer diagnosis, and make connections with other children and families to provide a larger community of support.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

CancerCare measures the success of the CancerCare for Kids program by tracking the number of families served, the number of workshops and therapeutic events conducted, and the number of comfort pillow activity kits distributed. We also collect feedback from parents/guardians on the impact of the program on their children’s ability to express their feelings and cope with the cancer diagnosis of a loved one. CancerCare also has a comprehensive system in place to assess the quality and impact of its counseling services, publications, and financial assistance program. This ongoing process helps drive program planning and implementation. The current level of overall client satisfaction with CancerCare’s services remains at 90% or above.

Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Last year, CancerCare served 150 children and families through this program. Participants continually report that their ability to cope with the emotional impact of cancer improved as a result of the program.  

CEO/Executive Director
Ms. Patricia Goldsmith LCSW
Term Start May 2014
Email pgoldsmith@cancercare.org
Staff
Number of Full Time Staff 96
Number of Part Time Staff 18
Number of Volunteers 100
Staff Retention Rate 84%
Staff Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 0
Hispanic/Latino 0
Native American/American Indian 0
Other 114 0
Staff Demographics - Gender
Male 32
Female 82
Unspecified 0
Senior Staff
Title Chief Operating Officer
Title Director of Regional Programs
Title Senior Director of Development and External Advancement
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Comments
CEO Comments Please note that the staff information is for the organization as a whole and not just for the Connecticut office.
Board Chair
Mr. Michael Parisi
Company Affiliation Ogilvy CommonHealth Worldwide
Term July 2016 to June 2017
Board of Directors
NameAffiliation
Ms. Janet Dewart Bell Consultant
Ms. Teresa Bitetti
Ms. Audrey A. Boughton Community Volunteer
Ms. Jan Myers Cook Law Office of Jan Myers Cook
Ms. Margaret R. Diaz-Cuz Isaac H. Tuttle Fund
Mr. H. Frank Doroff Bloomingdale's
Mr. Timothy M. Dwyer Entitle Direct Group, Inc.
Mr. John N. Evans Marks Paneth & Shron LLP
Mr. Paul M. Friedman Guggenheim Securities LLC
Ms. Christine Converse Hogan Fortress Investment Group
Ms. Kris Johnson Mary Kay, Inc.
Ms. Marcia A. Kean
Mr. David J. Keisman Moody's Investor Service
Ms. Terry Langbaum
Mr. Edward C. Lauber Wines Unlimited
Ms. Loretta Moseman
Ms. Theresa Natalicchio Community Volunteer
Ms. Marsha J. Palanci Cornerstone Communications, LTD
Mr. William C. Pelster Retired
Mr. Andrew C. Pizzo Collection XIIX, Ltd.
Ms. Dorothy Schachne Community Volunteer
Mr. Michael W. Schechter Mentor Partners
Ms. Susan Smirnoff Weber Shandwick
Ms. Cornelia B. Spring JPMorgan Private Banking
Mr. Walter M. Steppacher IVJP Morgan Chase & Co.
Mr. Milton G. Strom Skadden, Arps, Slate, Meagher & Flom LLP
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 24
Hispanic/Latino 0
Native American/American Indian 0
Other 1 0
Board Demographics - Gender
Male 12
Female 15
 
 
Financials
Fiscal Year Start July 01 2016
Fiscal Year End June 30 2017
Projected Revenue $20,227,272.00
Projected Expenses $20,227,272.00
Spending Policy N/A
Credit Line No
Reserve Fund Yes
Detailed Financials
Prior Three Years Total Revenue and Expense Totals ChartHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201520142013
Total Revenue$16,859,829$16,149,223$13,876,650
Total Expenses$16,494,819$15,293,717$15,916,803
Prior Three Years Revenue Sources ChartHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$13,774,104$12,608,873$10,919,491
Government Contributions$0$0$0
Federal------
State------
Local------
Unspecified------
Individual Contributions$79,955$89,179$107,095
------
------
Investment Income, Net of Losses$679,473$965,163$776,992
Membership Dues------
Special Events$1,439,538$1,719,288$1,648,004
Revenue In-Kind------
Other$886,759$766,720$425,068
Prior Three Years Expense Allocations Chart
Fiscal Year201520142013
Program Expense$13,184,875$11,832,223$12,414,640
Administration Expense$1,008,222$992,019$926,054
Fundraising Expense$2,301,722$2,469,475$2,576,109
Payments to Affiliates------
Total Revenue/Total Expenses1.021.060.87
Program Expense/Total Expenses80%77%78%
Fundraising Expense/Contributed Revenue15%17%20%
Prior Three Years Assets and Liabilities Chart
Fiscal Year201520142013
Total Assets$22,433,891$22,883,195$21,238,154
Current Assets$7,438,090$7,021,139$5,038,957
Long-Term Liabilities$2,155,967$2,018,303$1,933,508
Current Liabilities$1,031,770$1,208,602$1,254,415
Total Net Assets$19,246,154$19,656,290$18,050,231
Prior Three Years Top Three Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Solvency
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities7.215.814.02
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets10%9%9%
Capitial Campaign
Currently in a Capital Campaign? No
Comments
Foundation Staff Comments

The 990s and audits contained in this profile are for CancerCare - a national nonprofit organization.  The financial information listed above does not solely represent the program or services covering the Greater New Haven area. 

This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 111 East Avenue
Suite 207
Norwalk, CT 06851
Primary Phone 203 854-9911
Contact Email knugent@cancercare.org
CEO/Executive Director Ms. Patricia Goldsmith LCSW
Board Chair Mr. Michael Parisi
Board Chair Company Affiliation Ogilvy CommonHealth Worldwide

 

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