Bridges Healthcare
949 Bridgeport Ave
Milford CT 06460-3142
Contact Information
Address 949 Bridgeport Ave
Milford, CT 06460-3142
Telephone (203) 878-6365 x
Fax 203-877-3088
E-mail mhotchkiss@bridgesmilford.org
Web and Social Media

Mission

Bridges mission is to provide a broad range of community based behavioral and healthcare services to the residents of our area. We respond effectively to the needs of adults, children and families with a comprehensive range of prevention, mental health and addiction recovery programs. We are committed to creating a Healthcare Home for all the people we serve.

We envision a community in which all people, regardless of age, race, gender, sexual preference, religious beliefs, disability or financial status have access to high quality and comprehensive behavioral and healthcare services.
 
We envision a community of compassion, which responds effectively and respectfully to the needs of all members of the community.
 
We envision a person-centered community support system to help families and individuals lead healthy, fulfilling and productive lives.
 
We envision a strong, dynamic and flexible organization that is a model in the provision of behavioral and healthcare services.
 
We envision Bridges as a leader in advocacy and education on behalf of our clients.
 
We value the individual: At Bridges, the dignity and the rights of each individual is respected. We believe that all people have the right to the best behavioral health services available, regardless of their circumstances. We believe that all people have the right to enjoy full and productive lives. We believe in empowering individuals to reach their full potential.
 
We value community and family: We strive to continually improve our programs, always maintaining our sense of accountability and responsibility to the community we serve. We develop new programs that respond the changing needs of our community. We give family members meaningful roles in the care of their loved ones. We collaborate and partner with other agencies, service providers and faith-based groups to realize our shared vision for a healthy community.
 
We commit to excellence and diversity among the board of directors, staff and volunteers.
 

 

At A Glance
Year of Incorporation 1957
Former Names
Bridges A Community Support System
Milford Mental Health Clinic
Organization's type of tax exempt status Public Supported Charity
Organization received a competitive grant from the community foundation in the past five years Yes
Leadership
CEO/Executive Director Mr. John Dixon LCSW
Board Chair Mr. Shaun Mee
Board Chair Company Affiliation Castle Bank
Financial Summary
Revenue vs Expenses Bar Graph - All Years
Statements
Mission

Bridges mission is to provide a broad range of community based behavioral and healthcare services to the residents of our area. We respond effectively to the needs of adults, children and families with a comprehensive range of prevention, mental health and addiction recovery programs. We are committed to creating a Healthcare Home for all the people we serve.

We envision a community in which all people, regardless of age, race, gender, sexual preference, religious beliefs, disability or financial status have access to high quality and comprehensive behavioral and healthcare services.
 
We envision a community of compassion, which responds effectively and respectfully to the needs of all members of the community.
 
We envision a person-centered community support system to help families and individuals lead healthy, fulfilling and productive lives.
 
We envision a strong, dynamic and flexible organization that is a model in the provision of behavioral and healthcare services.
 
We envision Bridges as a leader in advocacy and education on behalf of our clients.
 
We value the individual: At Bridges, the dignity and the rights of each individual is respected. We believe that all people have the right to the best behavioral health services available, regardless of their circumstances. We believe that all people have the right to enjoy full and productive lives. We believe in empowering individuals to reach their full potential.
 
We value community and family: We strive to continually improve our programs, always maintaining our sense of accountability and responsibility to the community we serve. We develop new programs that respond the changing needs of our community. We give family members meaningful roles in the care of their loved ones. We collaborate and partner with other agencies, service providers and faith-based groups to realize our shared vision for a healthy community.
 
We commit to excellence and diversity among the board of directors, staff and volunteers.
 

 

Background

Bridges Bridges was founded in 1957 by a group of concerned and forward-thinking citizens in Milford.  It provides quality and cost effective care encompassing a comprehensive range of outpatient mental health, addiction, community support, primary care and home-based services for both children and adults, including emergency services that are available 24 hours, 7 days a week. It serves nearly 7,000 people annually at sites in Milford, Orange and West Haven as well as surrounding towns. Home-based and mobile services extend this coverage to 14 communities in south central Connecticut. With the goal of assisting clients to lead healthy, fulfilling and productive lives, Bridges' recovery-focused services are available to adults, children, adolescents and families. Clients use their resilience to focus on their strengths and their ability to live a recovering lifestyle.

Bridges also plays a leadership role in advocacy and education on mental health and addiction issues at the state, regional and national level. 

Bridges is the DMHAS appointed Mental Health Authority for the towns of Orange, West Haven, and Milford, serving adults age 18 and older with severe mental illness with outpatient psychiatric services, vocational rehabilitation, social rehabilitation, case management, jail diversion and residential services. The West Haven Mental Health Clinic is an affiliated agency providing outpatient services and case management to this population. 

Our wraparound services for Young Adults are based in West Haven. They represent the most disabled population aging out of the Department of Children and Families and cluster into two groups: those with Pervasive Developmental Disorder, Schizophrenia and Developmental Disorders and those with histories of severe abuse and neglect, multiple foster home and/or institutional placements who suffer from Post Traumatic Stress Disorder and incipient personality disorders. We provide transition planning, supported living, vocational and/or educational supports, social/cultural/recreational skill training, peer advocacy and outpatient psychiatric support for the youth and, when available, the family support system.  

 

Our outreach and home-based services address the population of at-risk, fragile families and vulnerable individuals with complex problems. 

 

Bridges also maintains an annual Continuous Quality Improvement Plan, monitored by a Quality Council that as oversight of all policies and procedures.  

 
Impact
Bridges Healthcare, Inc. is a non-profit agency that has provided quality mental health and substance abuse recovery services to adults, children and families in southern Connecticut for 62 years. As a collaborative partner serving the Milford, Orange, West Haven and Naugatuck Valley areas, Bridges works closely with all stakeholders to identify and address the needs of each community.
 
Bridges has achieved substantial progress in 2018 and 2019 to date. The agency was awarded accreditation via the Joint Commission - the gold standard in the field. Bridges also completed the upgrade and implementation of a new electronic health record system, affording the agency the ability to become more efficient and effective in its data management.Bridges also introduced the state's first Mobile Addiction Treatment Team with the ability to prescribe and administer Suboxone street-side to those seeking treatment and relief from opioid use disorder (OUD). MATT's Van travels in Milford and West Haven, parking at locations where individuals with OUD who may be in withdrawal, are able to begin treatment immediately from the medical team and recovery coach on-board. Patients are then referred for follow-up to Bridges or another provider, and are connected with the Peer Recovery Coach to help them stay in treatment.
 
2019 will be marked by Bridges developing a new strategic plan to guide the agency over the next three years. Implementing this plan, sustaining our progress and growing to meet the needs of our community will be challenging int he current state and fiscal environment. We remain dependent on state grant funding for the majority of our revenue. We are working towards diversifying our funding in an effort to maintain and increase our fiscal stability.
Needs

 The most pressing need for Bridges and other community agencies which provide vital services through grants and contracts with the State of CT is for the State to resolve its ongoing budget crisis and implement reforms to the way it works with and funds human services providers. Studies done by the CT Community Nonprofit Alliance indicate that if the State were to convert its State-run LMHA's to private nonprofits the savings in the first year alone would be $34 million. Private nonprofits deliver quality services to clients for $7,300 less per person than state run operations. Yet, we continue to ride a fiscal roller coaster of recissions, late payments and inadequate reimbursements for services.

While we have made improvements to our electronic health record, it is a challenge both in terms of financial and staff resources to keep up with the latest releases and implement all capabilities. We continue to struggle with collecting, organizing, analyzing and utilizing data to improve outcomes to a very meaningful extent. We would like to add a full-time data analyst position, but cannot do so at this time.
Diversifying income/revenue generation is key to sustainability, and we have not yet found a revenue generating source that fits with our mission and operations.We continue to investigate social enterprise opportunities and would benefit from the expertise of a business consultant to assist in this effort.
 
Fundraising is also a challenge, with major donors dwindling and increasing competition in every area of private and public fundraising. 
 
Attracting and retaining qualified APRN's and other prescribers is a major need, particularly as we increase our efforts to address the opioid/subscription drug epidemic with Medication Assisted Treatment.
 
CEO Statement

Providing mental health and addiction services to children, adults and families is a role that Bridges has fulfilled for sixty years. The essential work of Bridges is to help create and sustain healthy, safe, compassionate and vibrant communities. As Bridges CEO, and with nearly 40 years of experience in behavioral health, I am worried that the current legislative environment challenges our efforts to achieve this goal, and to effectively address the growing public health issues of addiction and suicide. On average, two people die from drug overdoses in Connecticut every day. Most of these deaths involve opioids. More people die this way than in car accidents. Though lifesaving legislation has been passed to combat the opioid crisis, its consequences loom large.  Connecticut also has one of the nation’s highest suicide rates– nearly one per day. Suicide is the tenth leading cause of death in the US. There is a strong link between suicide and addiction. Bridges’ staff are called upon to intervene in these serious and life-threatening problems each day. I am grateful and proud of the skills and dedication they display in helping clients resolve many difficult issues. We know that high quality, evidence-based treatment  helps people recover from addictions, manage mental illness, and live healthy and productive lives.  Prevention initiatives also play a major role in ameliorating both of these problems. With fully-funded, long-term prevention programs, we might see the kinds of success countries like Iceland have experienced,where  an effective national program has dramatically reduced drug and alcohol use in teenagers, and helped kids become healthier and more resilient. These are the kinds of outcomes Bridges works toward on a community and family level. Bridges has engaged in prevention efforts for many years, and has increased our endeavors in response to the rise in suicide rates and opioid use. Our courses in Mental Health First Aid help people recognize and respond to a developing problem or crisis. We retain fiduciary responsibility for the Milford Prevention Council and  support its work to reduce underage drinking and other substance use through social norms campaigns, educational forums and pro-social activities. Bridges will host community forums to increase awareness and educate people on the process of addiction and available treatments. At Bridges, we view our role in the community as essential to the health and well-being of all residents, and we are committed to meeting emerging needs with every resource we can marshal.

Board Chair Statement

Most of us can identify family members or friends who in one way or another, at some time in their life have dealt with mental illness. It could be depression, anxiety, mood or eating disorders. For many it is serious persistent illnesses such as bipolar disorder or schizophrenia. Addictions are on the rise in every demographic in the U.S. Whatever its type, mental health and substance use disorders can disrupt an individual’s life to the extent that they cannot manage their own healthcare, nor can they function well in society or even within their own family.

At Bridges, we know that people with mental illness or substance use disorders take better care of themselves when they are stable and in a process of “recovery” that allows them to understand and participate in their own treatment. We help clients develop a positive and meaningful sense of identity within the context of their particular illness.

Some of these changes are at risk of reversal under new healthcare legislation. Successful community behavioral health organizations like Bridges face serious challenges. Our various public funding streams (federal, state and local governments) place us at risk when they are reduced due to budget cuts. And we still struggle with getting behavioral health services on a level playing field with medical healthcare service reimbursements.
I am hopeful that, because of the current emphasis on coordinated care and treatment of the whole person in healthcare reform, our primary care program and others like it will flourish. This approach necessitates enhanced information technology (IT) that allows all treatment information to be entered on secure electronic health records that physicians and clinicians can access from wherever they are. More funding is required, however to accommodate these newer technologies and reporting requirements, so we may achieve parity with hospitals and other large medical facilities.

Of greater concern to me are the continuing threats from Congress of cutting social service benefits and reducing financial support for the uninsured, under-insured and poor. This will only serve to target the most vulnerable in our country who will eventually show up in our emergency rooms with more complicated, untreatable illnesses that taxpayers will end up paying for on a larger scale. Already, people living with serious mental illnesses are dying 25 years earlier than the rest of the population. This group cannot be left behind as healthcare reform moves forward.

This is my special request to you. Be a partner with us in speaking up for people with mental illness and for including behavioral health on a par with medical healthcare reform in this country.

Service Categories
Primary Organization Category Mental Health & Crisis Intervention / Substance Abuse Dependency, Prevention & Treatment
Secondary Organization Category Health Care / Community Health Systems
Tertiary Organization Category Human Services / Children's and Youth Services
Areas Served
Milford
Orange
West Haven
Ansonia
Bethany
Derby
Seymour
Shelton
Woodbridge
Lower Naugatuck Valley

Bridges' Home Based Services for Children and Families, including our Intensive In-Home Child and Adolescent Psychiatric Services, extend Bridges coverage beyond Milford, Orange and West Haven to include Ansonia, Bethany, Derby, Seymour, Shelton, Woodbridge.

 Under our CommuniCare partnership we also operate a statewide Tobacco Cessation program, and provide Lation Behavioral Health Services in Ansonia,  Bethany, Branford, Derby, East Haven, Guilford, Hamden, Madison, Milford, N Branford, N Haven, Orange, Oxford, Seymour, Shelton, West Haven, Woodbridge.   
Programs
Description
Promotes recovery and improves the quality of life of persons with behavioral health/substance use disorders by providing resources for understanding and managing a disorder. Services provided are recovery oriented and include crisis intervention, outpatient therapy and clinical support to acute care clients and CT Dept. of Mental Health and Addiction Services target populations including people with substance abuse problems and their significant others, people with severe and prolonged mental illness, persons with co-occurring mental illness and substance abuse, people at-risk of hospitilization. Approximately 85% of these people are low-income.  Links to primary care providers is a key component to this program. The agency’s Central Access and Central Intake Department provides triage, evaluation and assessment, mobile crisis and crisis intervention and Walk in Clinics. Adult and Child treatment and case management teams provide ongoing support to an individual or family, with the availability of multiple skill building, support, and psychotherapy groups, case management, a social club, vocational supports and medication management. Our goal is to ensure that the activities of Family and Children’sService, and Adult/Addiction Services are closely linked, ensuring that a service plan is comprehensiveand reaches all members of a family in need.Our outreach and home-based services address the population of at-risk, fragile families and vulnerable individuals with complex problems and continue to be important resources to improve the quality oflife for persons in our communities. Our ACT Team and Mobile Crisis Clinicians are able to engage and stabilize adults with serious and persistent psychiatric disorders who previously have not been connected to services.
Population Served Adults / Children and Youth (0 - 19 years) / Families
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.
100% of clients will  co-develop a treatment plan with their service team and establish goals for their recovery. These goals vary greatly from person to person.  
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
The ultimate goal of Bridges' Adult Services programs is that all consumers will lead healthy fulfilling and productive lives and are empowered to be the best they can be. Specific program successes include:
100% of clients will receive needed care promptly.
88% of clients will increase their overall ability to manage their lives.
91% of clients will express positive opinions about services and results.
75% of clients will remain in the program until their treatment/service plan objectives are met.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
 We continue to commit to evidence based best practices by continuing our involvement in the IDDT (Integrated Dual Diagnosis Treatment) State-Wide Consultation group. This included a co-occurring group designed for family members of clients to participant. Trauma Focused Cognitive Behavioral Treatment (TF-CBT) also continued through active participation in on-going training. In addition, we are cooperating with DMHAS in utilizing the supported employment fidelity model from Dartmouth as well as successfully converting the case management services to Community Support Program (CSP) and Recovery Pathways (RP). Also, IICAPS had another credentialing visit in May 2011 and the Yale staff that reviewed the program commented that the site visit was the best by far of the other 9 sites they reviewed. We use the following tools to measure success:
Annual Consumer Satisfaction Survey
Continuous Quality Improvement Plan
Evaluation and monitoring under external agency contracts with  DPH, DCF, DMHAS, RMHB, HMO’s and CARF.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.  
Consumer comments from Annual Consumer Survey help illustrate program success:
"As a chronic, intractable pain patient and a prior student of DBT/CBT, the therapy I get at Bridges is invaluable. My therapist  is a very intelligent, capable and perceptive woman."
 "The parking isn't good but I love my counselor and doctor and believe they can help me get better."
 "Because of my husband's loss of employment our family eventually also lost  medical coverage. I have been suffering from depression and was under a doctor's care. My doctor referred me to Bridges when my insurance coverage ended. From my first meeting, paperwork, counseling appointments, medications- from receptionists to doctors-all have treated me with friendly, respectful behavior. Bridges has helped a broken-hearted, depressed woman understand her value. You have helped me to understand that I count on this earth and have some worth."
Description

Assists young adults, ages 18 - 25 whose lives are affected by mental illness, to help them  reach their fullest potential and improve the quality of life. Prepares young adults who are transitioning out of DCF/foster care for independent living by offering a variety of community-based supportive services, with sensitivity to individual needs and strengths. The program offers young adults the opportunity to achieve independence by providing clinical, vocational and social rehabilitation services that are tailored to meet their unique needs. Clients may choose to join the residential program and reside in an apartment on-site, or may live in the community with family or significant others while utilizing any/all of the services that are available.

Population Served At-Risk Populations / People/Families with of People with Psychological Disabilities / Poor,Economically Disadvantaged,Indigent
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
The ultimate goal of the YAS program is that these young people who have experienced severe trauma, neglect abuse and abandonment will develop the skills, resources and support systems that will enable them to fully integrate into the community and live healthy, fulfilling and productive lives.  
 
100% of clients will maintain or increase stability within the community.
80% will develop skills to maximize independence.
100% obtain appropriate educational/vocational services.
80% obtain employment.
95% develop a reliable social support system.
100% become actively involved in their own treatment and recovery.
85%  increase their overall ability to manage their lives.
 
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
YAS is a CT Dept. of Mental Health & Addiction Services contracted program which is monitored by DMHAS with specific tracking and recording requirements. In addition, Bridges YAS staff monitor each client's progress through assessments, progress notes and interviews.
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Excerpt from letter written by YAS client transferred to a higher level of care:

I  wanted to tell everyone that I am fine –  I’m better, or at least getting better. It’s been close to two weeks that I have been clean and sober – no booze, no dope, no pills. Just me.  I am meeting me without the crutch and I’m a little scared – no a lot scared! I have a temper, and some anger issues and I’m not always nice to people, especially those who are trying to help me. I’d like to say that I’m sorry for my past behavior, I’d like to blame it all on the drugs, but that wouldn’t be the truth – the issues are there and I need to work on them. I’m going on my next step in my recovery, another new place with new people and staff. I’m really scared but also really excited and happy that I have a chance to work on me, get to know me, and try to make me the person I want to be. I know I have people in my corner, some are new and some have been there a long time. Thank you for staying.  It helps to know that I am not alone. It’s not easy to ask for help or even expect it when you have done the things that I have, but I’m asking and I’m praying that I have the strength to do this. It’s not my first time trying, I’m just hoping that it will be my last time  and that I can remain clean and sober and then maybe work on why I’m so angry. Clinician said to think of this as a gift, she always says things like that, to make me think. I don’t always do the thinking right then, but I do later. It’s not easy listening to ya all, growing up, making your own decisions – but mostly, it’s not easy moving on. It feels like stepping off a cliff.  Thank you Case Manager for being a pain – you believed in me when I did not believe in myself. Thank you Staff for not giving my apartment away, I’m scared to come back, but I’m glad I have a place to come back to. You were right about the medical detox – I could have never made it through without the help. Thank you all for giving me a chance – again."

Description
The Child and Family Outpatient Treatment Program (Child Guidance Clinic) provides behavioral health services to children, adolescents and their families living in the communities of Milford, West Haven and Orange. Services are designed to promote the social and emotional well-being of children and their families. The goal is to enhance the ability of the family to remain intact and support the safety and well being of the child in the least restrictive treatment environment. All services are provided in partnership with children and families, by encouraging participation in service planning, maintaining a recovery model and providing services that are culturally competent. Families may include children and their biological, foster, adoptive parents or significant adults with whom they live.Our Intensive In-home Child and Adolescent Psychiatric Service Program (IICAPS) functions to to divert large numbers of children and adolescents with serious psychiatric disorders from frequent hospitalization and/or residential treatment. Care Coordination provides high fidelity ―wraparound‖ through the use of the child and family team process. Wraparound is defined as an intensive, individualized care management process for youths with serious or complex needs and is a means for maintaining youth with the most serious emotional and behavioral problems in their home and community.
 Prevention programs for youth and their families, including resiliency training,asset building, peer counseling and peer and adult mentoring of youths in our local schools.

 

Population Served Children and Youth (0 - 19 years) / People/Families with of People with Psychological Disabilities / Poor,Economically Disadvantaged,Indigent
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.
 93% of families served will not experience an incident of repeat maltreatment druign a six month period beginning with the date home based services are initiated.
93% of familes served will not experience the removal of a child or children during a six month period beginning the date home-based services are initiated.
Annual consumer survey will show a that 85% or more children and families served are satisfied or more than satisfied with services recieved at Bridges, in all domain areas.
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
 The ultimate goal is for all children and families to live safe, healthy and productive lives.
50% of cases will show a 5-point increase in Functioning between Intake and Discharge or 50^% of cases will show a 5-point decrease in Problem Severity between intake and discharge.
80% of children will not recieve placement in a more restrictive setting during the course of their participation in IICAPS.
75% of children will not show a decrease of more than 5 points of the GAF
75% of children will maintain or increase school attendance
The nuber of juvenile justice arrrests for 75% of participating children is maintained or decreased.
100% of families in Care Coordination program will recieve wraparound services.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.
The Dept. of Children & Families has databases and reporting requirements to track Bridges' outcomes for the programs and services we provide under contract.  
Bridges' conducts an Annual Consumer Satisfaction Survey, Post-Discharge Follow-up Survey, Continuous Quality Improvement Plan, Suggestion Boxes, Complaint/Grievance process and collects and responds to informal and often unsolicited feedback
 
Examples of Program SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.
"Its been calming for my son to recieve treatment here. Stress has been somewhat reduced due to treatment. I appreciate the services."
"IICAPS have been a real help to myself and my family. A great support group for me (mother) while coping with teenagers trauma and anxiety."
Description
With the State of Connecticut ending its support of the three  CT STRONG program, which was designed to engage and connect transition- age (16 - 25) young adults who have or area at risk for behavioral health disorders to high-quality care through the use of Wraparound Services, Bridges has made staffing and other changes to its Youth and Young Adult Outreach efforts.
We continue to offer our RM4 Drop-in Center which is open to area residents ages 18-25 and provides a safe, non-clinical environment for young adults who may need transition-focused support and services. Arts, recreation, yoga and other activities help individual explore their skills and talents. Free wi-fi and use of computers for jobs, vocational training or education services are available, as are peer counselors and staff. 
We have modified the program formerly known as the Young Parent Program to meet the current needs of our community, as teen pregnancy rates have dropped dramatically. 
Now operating as B-SAFE (Sexual Awareness and Family Empowerment), the program provides  prevention education, information and support to girls and young women, teens and young adults related to sexual activity and reproductive health, healthy relationships, body image, bullying and social media pressures, pregnancy and parenting. B-SAFE helps empowers teens and young adults to make healthy, responsible decisions to foster future self-sufficiency. 
Bridges has also increased its support of local high school students by providing staff for individual counseling onsite and will be staffing the Optimus School-Based Health Clinic at West Haven High School in 2020. 
 
Population Served At-Risk Populations / Females / Adolescents Only (13-19 years)
Program is linked to organization’s mission and strategy Yes
Program is frequently assessed based on predetermined program goals Yes
CEO/Executive Director
Mr. John Dixon LCSW
Term Start Sept 2018
Email jdoxon@bridgesmilford.org
Experience With more than three decades of leadership experience addressing complex social issues, Mr. Dixon has served as Deputy Secretary at the Maryland Department of Juvenile Services, Associate Commissioner at the New York City Administration for Children's Services, Superintendent at the Connecticut Juvenile Training School and Deputy Director at the New York State Office of Mental Health.
Staff
Number of Full Time Staff 125
Number of Part Time Staff 19
Number of Volunteers 50
Number of Contract Staff 18
Staff Retention Rate 90%
Staff Demographics - Ethnicity
African American/Black 24
Asian American/Pacific Islander 3
Caucasian 115
Hispanic/Latino 20
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 32
Female 130
Unspecified 0
Former CEOs and Terms
NameTerm
Barbara DiMauro-
Senior Staff
Title Chief of Program Operations
Title Director, Community Support Services
Title Director, Human Resources
Title Director, Fund Development & Communication
Title Director, IT Services
Title Medical Director
Title Chief of Strategy and Business Operations
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non Management Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Collaborations
CommuniCare, Inc. (CCI), recognized as the first regional collaboration of its kind in Connecticut, is a partnership between Bridges...A Community Support System, Inc. (Bridges), Birmingham Group Health Services, Inc. (BGHS) and Harbor Health Services, Inc. (HHSI). Since November 2009, Bridges as the lead and fiduciary for CommuniCare in collaboration with Cornell-Scott Hill Health Care (a Federally Qualified Healthcare Center) has been able to offer on-site primary health screenings, nurse care management, peer mentoring/support and access to a ten-week curriculum that is tailored around several evidence-based models. The Health Management Strategies for Recovery program was specifically designed to address the harsh reality that individuals with serious mental illness are dying 25 years earlier than the general population. Bridges collaborates and coordinates services with a wide variety of human resource systems in Milford, the surrounding communities, and in regional and state planning groups, along with close collaboration with each of its funding sources.
 
Bridges has collaborations with CAC6, RMHB II, Connecticut Community Providers Association, NAMI, CT Latino Behavioral Health Services, South Central Crisis Services, Milford Board of Education, Beth El Shelter, Milford Hospital, Catholic Family Services, Milford's Promise, Young Parents' Program, Yale Medical School, Department of Psychiatry and Child Study Center.
Affiliations
AffiliationYear
Connecticut Community Nonprofit Alliance2018
Awards
Award/RecognitionOrganizationYear
Connecticut Health Care InnovationConnecticut Business Group on Health2011
Board Chair
Mr. Shaun Mee
Company Affiliation Castle Bank
Term Oct 2017 to Sept 2019
Board of Directors
NameAffiliation
Ms. Ellen BeattyRetired
Mr. John BiancurUPS
Ms. Jacqueline BontemsDrazen Realty
Mr. Robert H. BoyntonAttorney - Private Practice
Mr. T.J. CaseyGaffney Bennett
Ms. Joan CretellaSocial Worker
Mr. John DePalmaRetired
Ms. Karen FortunatiAuthor
Mr. Frank Fortunati M.D., J.D.Yale New Haven Psychiatric Hospital
Mr. Chaz GainesThe Milford Bank
Mr. Jorge GarciaNeoDirect
Ms. Kathleen HendricksRetired
Ms. Margaret JerrellHuman Resources Professional
Ms. Michelle LeMereCT Fund for the Environment
Mr. Charles MontalbanoCommercial Designer
Mr. Justin RosenCity of Milford
Ms. Jessica SImoneOrange Youth & Family Services
Mr. Raymond G. VitaliRetired School Principal
Ms. Ann B. YostSocial Worker
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 16
Hispanic/Latino 1
Native American/American Indian 0
Other 2 0
Board Demographics - Gender
Male 10
Female 9
Unspecified 1
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Executive
Finance
Endowment
Board Governance
CEO Comments

Our outpatient clinics for all ages are the core of Bridges service delivery system, and continue to provide transformative assistance to thousands of area residents each year. While these outpatient clinics are among the most vital services we provide in our community, they also continue to be the most at-risk, due to budget cuts from the State of Connecticut.     In addition to the core service offerings, we have increased our commitment to address two major issues today: identifying and treating problems in our youth and young adult populations; and saving lives by offering Medication Assisted Treatment, (MAT) for those who are experiencing opioid addiction.

       Many mental health disorders emerge in adolescence, yet are often undiagnosed and untreated until a crisis develops. We know young people struggling with depression or other emotional distress have thoughts of suicide and too often act on those thoughts. Early identification and treatment can change the course or severity of a mental illness or addiction. Bridges has expanded our services to youth and young adults with a continuum of programs:

 ·         RM4, a drop-in resource center for transition age 16-25) youth and young adults who are having difficulty progressing to the independence and responsibilities of adulthood. The drop-in center offers a safe and private, non-clinical space for this population to meet with peers and staff to discuss concerns, make connections to health or behavioral health services, and access assistance for educational and employment opportunities.

 

·         CT STRONG - Healthy Transitions, an initiative that engages and connects young people ages 16 – 25 to high quality behavioral healthcare, with the goal of improving housing stability, physical and mental health and educational and employment opportunities.

 ·         Young Parent Program (YPP), which promotes healthy choices and responsible decision-making, offers information and education on sexual and reproductive health, pregnancy prevention and healthy relationships; and provides referrals to relevant community resources.

       Bridges offers Medication Assisted Treatment for our community members who are experiencing the devastating effects of opioid addiction.  This life-saving approach has been successful in:

·         Reducing deaths from overdose

·         Keeping clients in treatment

·         Helping clients develop the skills needed for successful long-term recovery


 
Financials
Fiscal Year Start July 01 2019
Fiscal Year End June 30 2020
Projected Revenue $13,095,388.00
Projected Expenses $13,095,388.00
Spending Policy Income Only
Credit Line Yes
Reserve Fund Yes
Other Documents
Other Documents 3
NameYear
2015 Annual Report2015View
2014 Annual Report2014View
Detailed Financials
Prior Three Years Total Revenue and Expense Totals ChartHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201820172016
Total Revenue$13,105,169$13,503,661$12,910,541
Total Expenses$13,282,336$13,362,982$13,002,815
Prior Three Years Assets and Liabilities Chart
Fiscal Year201820172016
Total Assets$4,360,646$4,464,095$4,371,168
Current Assets$1,463,260$1,401,837$1,173,597
Long-Term Liabilities$986,085$1,035,386$1,627,451
Current Liabilities$1,046,618$1,108,065$672,906
Total Net Assets$2,327,943$2,320,644$2,070,811
Prior Three Years Top Three Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar AmountCity of Milford $375,000 -- --
Second Highest Funding Source & Dollar AmountUnited Way $180,932 -- --
Third Highest Funding Source & Dollar AmountTown of Orange $79,647 -- --
Capitial Campaign
Currently in a Capital Campaign? No
Dates to June
Amount Raised To Date as of Mar
Capital Campaign Anticipated in Next 5 Years? No
Comments
CEO Comments
 Bridges services for  individuals,   families, children, youth and adults care lifelines for people who are facing life-altering behavioral health issues. We provide a comprehensive range of services, including crises services, counseling, prevention, referrals, Mental Health First Aid training and healthcare services. We are heavily funded by DMHAS and DCF grants, along with fees from state, federal and private insurance. United Way and local municipal funding are part of the complex funding streams that have made this a public and private partnership, which is replicated throughout this state by hundreds of non-profits.  
 
Our outpatient services are open from 8 AM until 7PM four out of five weekdays. We provide 24/7 wrap around care for a wide range of adults and children along with community based Emergency Mobile Psychiatric services. We are a DMHAS designated Local Mental Health Authority.  
 
State and Federal rates pay less that 50 % percent of cost of providing these services.  We have received minimal to no increases in over 15 years to State grants that account for almost 68% of Bridges revenue.    Our out- patient service capacity is shrinking and we currently have demand to fill at 4 clinical positions. We are holding vacant positions open. We are unable  to respond to all the service requests we receive each day. Cases are increasingly complex, requiring a variety of service modalities and coordination of care.
 
While state legislators have verbalized a  commitment to mental health services and the media publicizes new mental health initiatives that are being funded…..the reality is that few of those dollars will reach the core outpatient services that are on front line every day 24/7. With indefensible rates and grant funding levels that are now financially unmanageable we are forced to  terminate of services and programs.

 

We have reached the tipping point as DMHAS is once again confronted with the need to surgically cut adult outpatient grants. Cuts on already financially unstable outpatient services will create a community and statewide crises. Lives are at stake and thousands of adult clients will be at risk of having inadequate psychiatric care and medication management.  

 

 

Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Some financial information from the organization’s IRS Form 990, audited financial statements or other financial documents approved has been inputted by Foundation staff. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. A more complete picture of the organization’s finances can be obtained by viewing the attached 990s and audited financials. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.
Address 949 Bridgeport Ave
Milford, CT 064603142
Primary Phone 203 878-6365
CEO/Executive Director Mr. John Dixon LCSW
Board Chair Mr. Shaun Mee
Board Chair Company Affiliation Castle Bank

 

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